Business Software for athenaOne

Dialpad Connect is a comprehensive AI-driven communication platform that unites voice, video, and messaging channels to improve both internal teamwork and customer engagement. The platform provides smart features such as live call transcription, voicemail transcription, AI-powered call recaps, and recommended next steps, allowing users to be fully present in conversations without missing key details. It offers deep integration with leading business applications including Salesforce, Microsoft Teams, Zendesk, and Google Workspace, creating a seamless experience across tools. Built on a resilient dual-cloud architecture, Dialpad ensures enterprise-level performance with 24/7 support, disaster recovery, and a 100% uptime service level agreement. Privacy and security are foundational, with certifications like GDPR, HIPAA, ISO, and SOC 2 safeguarding user data. Dialpad Connect supports a broad range of business sizes, from small teams to large enterprises, enabling better communication and faster decision-making. Its AI capabilities also include live coaching for agents during calls and detailed analytics to improve customer satisfaction. This platform empowers businesses to transform every conversation into a valuable opportunity.

TeleRay is an industry-first telehealth and image management platform. TeleRay cloud-based medical image management platform allows users to securely share images with professionals (specialists, referring, clinicians) and patients. The platform has many features, including the ability to import or convert DICOM or non DICOM images, query and HL7 connectivity. Integrate with any EMR, view images on an FDA approved viewer anywhere on any device. Complete DICOM image migration is available- set up, training, and implementation is included. Live streaming and remote control of modalities are options and great for many use cases to place professionals virtually in a room any where. TeleRay is the most secure platform with peer 2 peer health and data communication. You can use the app to access workflow tools like waiting rooms, multi-calls, call transfer and sharing of images. It's simple and affordable. More than 3000 locations use our service, including 38 of the top medical centers in more than 20 nations. Get started today for free.

MedTrainer accelerates and simplifies healthcare workforce education, compliance, and credentialing. MedTrainer’s natively built software platform provides a seamless user experience that helps healthcare organizations thrive in managing their workforce. Learning: A healthcare-specific learning management system (LMS) enriched with thousands of education courses and resources created by subject matter experts to satisfy regulatory, accreditation requirements, and provide continuing education credit. Compliance: A technology solution that combines incident reporting, document, and policy management, and highly customizable reports to improve compliance. Credentialing: An end-to-end credentialing capability with automation, workflows, and centralized data to simplify the process and reduce costly delays. From PSV to provider enrollment and privileging, everything is in one platform with complete visibility.

QuickSlot Health empowers independent clinicians with smart, EMR-native tools that streamline practice management, boost revenue, and improve patient engagement. Forget the endless nights of charting, billing headaches, and administrative chaos—QuickSlot automates every step of your workflow. From intuitive ambient notes and precise billing codes to intelligent scheduling, it's designed to free your time, not fill your calendar. Absolute privacy commitment: No training on customer charts, audio, or transcripts. Comprehensive workflow automation covering clinical documentation, billing, optimized scheduling, and proactive referral management. Built exclusively for independent practices, ensuring rapid setup, transparent pricing, and top-tier customer support. Reclaim your day—and sanity. Contact our team or schedule your personalized demo today.

OpenPM offers a fully integrated billing and claims management system that automates accounts receivables management while producing extensive reports to help you better manage your organization. As a browser-based application, OpenPM provides a level of access to your system never before possible. Our real-time claims management features will improve your cash flow and streamline billing and claims follow-up processes. We welcome you to explore OpenPM further and contact us for a customized demonstration for your practice. Medical billing software, revenue cycle management solutions, practice management software, practice management system, medical practice management, EMR integration, EHR integration, practice management scheduling, patient scheduling, online patient billing, patient billing, automatic patient billing and payments, patient payments, electronic patient payments

DeepScribe’s AI-powered scribe captures the natural conversation between a clinician and patient and automatically writes medical documentation, allowing clinicians to focus on patient care instead of note-taking. Through an easy-to-use mobile app, DeepScribe records the natural clinical encounter and transcribes it in real time. Our proprietary AI then extracts the medical information from the transcript, classifies it into a standard note, and then integrates that note directly into a clinician’s electronic health record system. Unlike traditional scribes, dictation tools, or other solutions, the ambient nature of DeepScribe means it doesn’t intrude on the patient visit or disrupt the clinical workflow. Providers can simply talk to their patient like normal, then review their notes after the visit and sign-off in their EHR. DeepScribe handles documentation, charting, and even populates suggested diagnostic coding based on the information extracted from the visit. With DeepScribe’s easy to use, efficient, and powerful AI scribe, clinicians can bring the joy of care back to medicine.

Heidi Health is a clinician-first AI documentation platform designed to streamline medical record creation and reduce administrative workload in healthcare settings. The software uses ambient AI and speech recognition technology to capture clinical conversations and convert them into structured medical notes, assessments, referral letters, discharge summaries, and compliant billing documentation. Built for hospitals, primary care practices, and specialty clinics, Heidi supports real-time medical transcription, automated document generation, and intelligent workflow assistance. The platform recognizes complex medical terminology, adapts to specialty-specific documentation requirements, and supports standardized coding systems such as ICD-10. Heidi integrates with leading electronic health record systems and operates with enterprise-grade security, encryption, and global healthcare compliance standards. By automating routine documentation tasks, Heidi enables healthcare professionals to improve efficiency, maintain accurate medical records, and focus more fully on patient care.

InvisaClaim stands out as the premier all-in-one revenue platform, leveraging AI to enhance Revenue Cycle Management by streamlining denial management, appeals, prior authorizations, and compliance with the No Surprises Act for billing companies and RCM teams. Users can upload or utilize a live feed to submit denial letters or 835 ERAs, allowing the AI to swiftly extract essential patient information, CARC/RARC codes, CPT/ICD-10 codes, amounts, and deadlines, subsequently generating tailor-made appeal letters for over 30 payers in just one minute. The system comprises various modules, including a Denial Workbench, NSA/IDR for eligibility verification and QPA capture, Prior Authorization, Pre-Check AI, A/R aging, NPPES NPI verification, deadline alerts, and a comprehensive audit trail. In addition, InvisaClaim seamlessly connects with your clearinghouse and EHR systems, boasting integration partnerships with notable entities such as Change Healthcare/Optum for features like ERA, eligibility checks, claim status, and prior authorizations, while Availity integration is currently underway and Waystar facilitates Provider Access Requests. Furthermore, strategic EHR collaborations with Athenahealth are in the works, alongside the implementation of a FHIR R4 layer for interoperability with Epic and Cerner systems, ensuring a robust and flexible service. With a commitment to security, InvisaClaim adheres to HIPAA compliance and holds SOC2 certification, demonstrating its dedication to maintaining the highest industry standards.

GridSocial, developed by SocialRoots.ai, is a comprehensive referral and care coordination solution tailored for healthcare providers, community organizations, and social service networks. This platform facilitates the creation, routing, and tracking of referrals from start to finish, guaranteeing that every request is fulfilled with complete transparency for all involved parties. The system features smart intake processes, automated referral routing based on both eligibility and urgency, real-time tracking capabilities, and thorough outcome reporting. By integrating with prominent electronic health record (EHR) systems like Oracle Health (Cerner), EPIC, AdvancedMD, and NextGen, GridSocial significantly improves interoperability while optimizing workflows. Noteworthy functionalities include customizable workflow options, secure collaboration tools for partner networks, and dynamic real-time dashboards. By utilizing GridSocial, organizations can effectively minimize care gaps, enhance the success rates of referrals, and tackle social determinants of health (SDoH), ultimately leading to improved patient outcomes and more efficient service delivery. Additionally, the platform’s user-friendly interface empowers stakeholders to engage and collaborate more effectively, fostering a unified approach to patient care.

Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth. ● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty ● 92M+ Patient Interactions ● 1,500+ Practices Served ● 9+ Years Pioneering AI for Healthcare ● HIPAA-Compliant | SOC 2 Certified Incremental revenue: Capture new patients and keep schedules full. ● Convert phone calls and web visits into appointments 24/7 ● Capture new appointments from Google patient searches ● Automate no-show and cancellation recovery ● Fill last-minute cancellations from your patient waitlist ● Recall patients when they’re due for their next visit Front desk efficiency: Reduce manual work and prevent staff burnout. ● Automate calls for patient common questions & inquiries ● Handle appointment changes automatically ● Capture refill requests without manual intake ● Keep patient records up to date Patient engagement: Improve treatment adherence, care outcomes and loyalty. ● Ensure patients complete forms and pre-visit information ● Send timely confirmations and reminders ● Ensure patients get the right instructions before their visit ● Gather patient feedback & strengthen your online reputation Cash flow optimization: Improve claim accuracy and payment collection. ● Validate insurance acceptance before the visit ● Capture accurate and complete patient information upfront ● Capture payment method information ● Release unpaid appointments automation

CombineHealth AI is the creator of Amy, Marc, Emily, and Diana, an innovative AI workforce engineered to support comprehensive Revenue Cycle and Practice Management services across healthcare organizations in the U.S. Powered by a proprietary foundational model, these AI employees provide an industry-leading 99.2% accuracy rate while maintaining 100% compliance with all coding and billing guidelines. The AI workforce effectively reduces coding mistakes, boosts coder efficiency, and helps resolve physician documentation issues. Organizations leveraging these solutions have seen a 35% uplift in clean claim submissions alongside a marked decrease in claim denials. The AI employees collaborate seamlessly with human teams to handle crucial tasks such as medical coding, billing, data entry, accounts receivable follow-up, and denial management. Beyond performing these functions, the AI provides transparent, auditable reasoning for every decision and action taken. This combination of accuracy, compliance, and accountability helps healthcare groups optimize revenue cycles and improve financial performance. CombineHealth AI is revolutionizing healthcare administration through intelligent automation.

Kinetically is an innovative, data-centric platform aimed at transforming the field of physical therapy through advanced motion analysis techniques. Our objective is to equip physical therapists and healthcare professionals with precise, clinical-grade insights that connect initial evaluations with ongoing rehabilitation progress. The platform features a dual-focus approach: Measurements: Streamline standardized clinical evaluations such as the Timed Up and Go (TUG), Gait Speed, and the Berg Balance Scale. By utilizing AI-enhanced computer vision, we eradicate manual timing inaccuracies and deliver detailed metrics on patient mobility. Treatments: Effortlessly incorporate measurement findings into customized treatment strategies, which encompass gait training, balance exercises, and resistance training, particularly designed for challenging cases, including Alzheimer's patients and senior care. Kinetically redefines the physical therapy journey, making it a contemporary, clinical, and transparent process, where every movement is meticulously documented and every treatment is precisely aligned with individual patient needs. This approach not only enhances the therapeutic experience but also fosters improved outcomes for patients throughout their recovery.

Talkie.ai is the AI virtual assistant voicebot for the medical front desk team. Talkie can: • pick up the phone; • schedule and reschedule appointments; • assist in refilling prescriptions; • reroute queries to the right person; • receive and transcribe voicemail; • and even make outbound calls to patients to confirm they'll make it to their upcoming visit. Make missed calls and hold times a thing of the past for your patients. Available 24/7, in multiple languages, with a human-like voice and fast, accurate speech comprehension. We're improving patient access, preventing front desk burnout, and making healthcare better—all through the power of intuitive, conversational AI.

Solv is a virtual care, scheduling and patient engagement platform that has been proven to increase patient satisfaction and increase visit volumes. Solv is a digital presence that allows providers to provide convenient and accessible healthcare to patients. - Online self-scheduling - Digital registration for insurance capture and electronic consent Online Payment - Video telemedicine - Automated waitlist management, optimization Secure chat - Feedback, surveys, and reputation management - Acquisition of new patients Portal for returning patients loyalty Solv offers three solutions that engage patients, increase their visit volumes, and improve patient satisfaction. Solv Patient Experience OS - Solv Telemed Solv App for Patients

Our PCI compliant payment vault securely stores your patient's payment information. With their consent, you can automate and collect payments of a pre-authorized amount post-claim adjudication. Practices can accept patient copays pre-care with estimates to support financial management and plan activation or pre-authorized payments post-care. A fully customizable portal for your practice allows patients to make payments online or set-up payment plans and securely stored payment types. For a more transparent experience, estimate your patients' out of pocket expenses with greater accuracy and discuss payment plans early to improve treatment acceptance.

PayZen removes financial obstacles that prevent patients from accessing healthcare, while simplifying the payment process for providers to ensure they receive compensation efficiently. It has gained the trust of a diverse range of hospitals, health systems, and physician practices. By addressing affordability throughout the entire care journey, PayZen encourages patients to enroll in payment plans tailored to their financial situation, with no interest or fees attached. The automation and inclusiveness of these plans streamline the experience for both parties. Providers have the option to select from various financing solutions or utilize PayZen's technology and servicing features alone. Additionally, PayZen is optimized for pre-care, repeat, and extended care cycles, offering all the advantages of its product plans. With just one swipe, patients can convert their bills into manageable monthly payments effortlessly. Leveraging advanced AI and machine learning, the platform is equipped to automatically connect eligible patients with financial assistance programs, Medicaid, or aid in settlements. Ultimately, providers can depend on PayZen to enhance affordability in healthcare, making it a comprehensive solution for financial challenges. This approach not only benefits patients but also streamlines administrative tasks for healthcare providers.

Cut down on administrative expenses and enhance reimbursement rates, all while ensuring compliance is upheld. Transform your revenue cycle management (RCM) with the innovative capabilities of RapidClaims powered by AI technology. Significantly reduce administrative costs, elevate reimbursement levels, and maintain compliance with minimal effort. Simplify your coding workflow, and either automate tasks or empower your coding staff with tailored solutions that meet your specific needs. Process thousands of charts quickly and accurately while addressing the distinct demands of each client. Our advanced language model adeptly handles unstructured data, crafting a comprehensive patient record by turning notes into organized codes and identifying disease patterns. Avoid repeating past errors by establishing broad coding-related rules in straightforward language, which can be easily implemented across your charts, categorized by specialty, code type, and individual coders. Enhance your insight into code-level trends across various locations and take proactive steps to refine the revenue cycle. Additionally, our platform meticulously reviews charts to uncover claim denial trends, equipping you with the tools to address these challenges effectively and improve overall performance. With these capabilities, you can ensure a more streamlined and efficient coding process that supports your organization's financial health.

NetDirector stands out as a premier provider of cloud-based solutions for data and document exchange, featuring integration-platform-as-a-service offerings that enhance operational efficiency through automation and support one-to-many integration, while simultaneously lowering costs. Their diverse services are tailored to meet the needs of various sectors, particularly in mortgage banking and healthcare. Within the mortgage banking realm, NetDirector delivers a wide array of services, including data integration, SCRA military searches, a bankruptcy PACER suite, SSN finders, death searches, invoice management, eRecording, name and address searches, document requests, eFiling, redaction services, and AI extraction capabilities. In the healthcare sector, they provide comprehensive data and document integration via a universal API, along with additional offerings such as automated patient payment solutions, PDF to DICOM conversion, controlled substance database integration, and health data storage services. These innovative solutions are meticulously crafted to optimize operations, boost data precision, and maintain compliance with the rigorous standards of their respective industries. By focusing on automation and integration, NetDirector not only enhances productivity but also empowers organizations to make informed decisions based on accurate data.

Flip CX is an innovative voice AI software platform that revolutionizes conventional customer support telephone systems by automating incoming calls to deliver an Alexa-like conversational experience, effectively managing straightforward and repetitive customer inquiries without the need for human agents. It is particularly adept in sectors facing high call volumes, such as retail e-commerce, healthcare, and transportation, where it handles frequent questions regarding order statuses, returns, scheduling, billing issues, ride bookings, and more, thereby minimizing both missed calls and waiting times. With pre-built AI workflows and seamless integrations, Flip CX eliminates the necessity for coding or manual call flow development, allowing for rapid deployment using tools that assess existing call patterns through a feature called "Listen Mode," which then activates automation intents based on actual usage data. Furthermore, Flip seamlessly connects with current telephony and CRM systems, supports over 80 native integrations, and provides valuable analytics that contribute to insights on customer satisfaction and revenue performance. This comprehensive approach not only streamlines operations but also enhances the overall customer experience by providing swift resolutions to their queries.

Vetriq is an innovative platform aimed at automating healthcare revenue cycle processes, specifically targeting the tedious manual tasks associated with payment posting, remittance handling, and financial reconciliation for medical facilities. By streamlining the management of Explanation of Benefits (EOB) documents, payer communications, and bank lockbox transactions, it effectively turns incoming payment details into organized electronic data that can be easily integrated into revenue cycle management systems. Rather than necessitating a complete overhaul of a healthcare organization's banking, lockbox services, or existing revenue cycle management framework, Vetriq seamlessly connects with current banking partners and practice management or EHR systems to enhance existing workflows through automation. Its powerful processing engine is capable of converting paper EOBs into standardized electronic remittance formats like 835, which not only eliminates the burden of manual data entry but also dramatically lessens the administrative workload. Ultimately, Vetriq empowers medical organizations to improve efficiency and accuracy in their financial operations while maintaining their established systems and relationships.

Morf Health serves as an advanced, AI-driven platform focused on automating workflows and enhancing patient engagement for healthcare providers, facilitating improved operational efficiency, data synchronization, and tailored communication with patients on a large scale. It functions as a vital integration hub, linking various existing tools like electronic health records (EHRs), appointment scheduling systems, billing software, and customer relationship management (CRM) systems, ensuring that patient information is shared fluidly while providing a single, reliable source of information. By streamlining essential processes such as patient onboarding, eligibility verification, appointment management, reminders, follow-ups, and billing alerts, Morf significantly reduces the burden of manual administrative tasks. The platform employs a system of triggers and actions to automate these processes, such as generating patient records or dispatching reminders when necessary forms remain unsubmitted, thereby eliminating the need for manual input or technical expertise. This innovation not only enhances the efficiency of healthcare practices but also improves patient satisfaction by ensuring timely and accurate communication throughout their care journey.

Prevounce delivers AI-powered software, cellular devices, and expert services that help healthcare organizations of all sizes implement and scale compliant remote care management programs. The foundation is a HIPAA-compliant, AI-powered platform that automates clinical workflows and billing for remote patient monitoring (RPM), chronic care management (CCM), advanced primary care management (APCM), and preventive services. Cellular connected RPM devices, including blood pressure monitors, weight scales, and more, come pre-connected to the Prevounce platform and require no patient setup. For practices with staffing constraints, Prevounce offers care management services where our clinical staff act as an extension of your organization. Built with Medicare compliance at its core, Prevounce's solutions stay current with evolving CMS regulations and coding requirements, helping organizations confidently capture appropriate reimbursement. Automated time tracking, eligibility checks, and detailed billing reports reduce administrative burden while minimizing audit risk. Seamless EHR integrations and customizable clinical alters support proactive, data-driven interventions that improve patient engagement and outcomes. From device fulfillment and logistics to patient onboarding and education, Prevounce delivers an end-to-end solution that simplifies operations, accelerates program growth, and drives measurable return on investment.

Accelerate your market entry in a budget-friendly manner with the provider portal offered by LucidAct Health. With LucidAct, you can effectively launch and expand your services rapidly. Our platform assists in establishing a secure API-driven data feed from your applications or devices, and we can also connect you with a network of qualified care coordinators and nurses if desired. Think of our workflow module as the Trello for healthcare teams, simplifying task assignments and providing notifications throughout the entire patient care experience. You can steer the remote care team with timely tasks aligned with the care delivery workflows you design or modify. Facilitate symptom tracking and ensure proactive patient engagement while also producing reports on productivity and task management. Our platform supports API-driven data integration to enhance your operations. Additionally, our payment module functions like Stripe for healthcare, streamlining the payment process by replacing outdated insurance phone protocols with modern digital solutions. Providers will have straightforward access to your data and analytics regarding patient outcomes and engagement. Ultimately, your Provider Portal serves as a vital sales channel. Furthermore, leveraging these tools can significantly improve the quality of care provided to patients while enhancing overall operational efficiency.

Utilize automation and advanced intelligence to tackle challenges related to patient access and the revenue cycle while enhancing reimbursements for the care provided. Even with the advancements in AI and automation streamlining patient access and revenue cycle operations, there remains a critical requirement for personnel skilled in revenue cycle management, clinical practices, and compliance to ensure that patients are financially vetted and that services rendered are billed and reimbursed correctly. We offer our clients a comprehensive combination of technology and team support, backed by extensive knowledge of the intricate reimbursement landscape. Drawing insights from billions of transactions processed for prominent healthcare providers and over 1,400 payers nationwide, our technology and team are uniquely equipped to deliver optimal results. Experience faster financial clearance for patients prior to receiving care with our patient access platform, which offers a holistic approach to eligibility verifications, benefit checks, patient payment estimates, and prior authorization approvals, all integrated into a single system. By streamlining these processes, we aim to enhance the overall efficiency of healthcare delivery and financial operations.

Introducing a premier cloud-based platform for ultrasound reporting and image management designed to streamline and automate your processes. Alleviate the documentation workload for your team, enabling the creation of reports in mere seconds. Elevate patient care through a unified enterprise platform that automates reporting, billing, and image management, available for access at any time and from any location. Empower medical professionals and healthcare staff to effectively manage and interpret intricate patient data and workflows. Close the divide between various healthcare departments and existing systems by offering reliable and secure integrations with dependable data, all consolidated in a single, user-friendly location. This comprehensive solution ensures that healthcare teams can focus more on patient care and less on administrative tasks.