Best Customer Success Software for Chargebee

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

AppEQ is a customer retention software that provides real-time customer insights on top of your existing SaaS applications. AppEQ unifies customer data from your CRM, Helpdesk, Email, etc., and delivers actionable insights at your fingertips. Purpose-built for Customer Success and Account Management teams to drive retention revenue and growth without the complexities of traditional Customer Success Platforms. Fast-growing SaaS companies use AppEQ to retain and grow their accounts. Customer Success and Account Management teams from fast-growing B2B SaaS companies rely on AppEQ to boost their retention revenue and account growth. AppEQ is a customer retention software that provides one-click real-time customer insights on top of your existing SaaS applications.

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.

We’re everything your customer-obsessed team needs to improve retention, automatically. Our typical customer... Lowers cancellations up to 42% Recovers up to 89% of failed payments Saves thousands on retention programs Increases customer LTV by 28% Boosts MRR by 14% Join the SaaS companies who already trust Churnkey to protect over $500M in ARR.

Churn360, an AI-driven customer success platform, helps SaaS businesses reduce churn to increase customer lifetime value. Churn360 integrates customer data from multiple SaaS products such as CRM, Helpdesk and Billing software. All of these data are combined into one dashboard that is easy to use for customer success managers. This gives them a 360-degree view. Churn360 offers features such as playbook automation, customer mapping and tracking, surveys, and customer onboarding. This helps customers in different situations to increase customer retention and reduce customer churn.

Customerscore.io is a SaaS business tool that helps predict churn, find upsells and grow revenue. It allows you to manage customer segments automatically with triggered communications based on health scores. It is easy to use, with pre-integrated data. Businesses can see results immediately. It uses machine learning to identify churn risk and highlight upsell opportunities. Smart alerts keep you informed of important changes. Customer segmentation, automated outreach and health monitoring are key features that make customer engagement more effective. Customerscore.io focuses you on the right actions that will grow your business and reduce customer churn.

CustomerSuccessBox, an AI-powered customer satisfaction software for SaaS B2B, is called CustomerSuccessBox. CustomerSuccessBox was founded in response to a need for a solution that could provide 'proactive' customer support. CustomerSuccessBox's vision for artificial intelligence (AI), machine learning (ML) and customer onboarding is to automate customer communication, product usage analysis, and customer onboarding. It hopes to reduce the cost of customer success services and increase the lifetime value of each customer. It also wants to eliminate the need for a full-time CS ops position to calibrate and configure the Customer Success platform. CustomerSuccessBox uses CSI to recommend the next best action for each account, allowing CSMs to be more efficient. CustomerSuccessBox processes millions from over 250,000 end users each week. The patent-pending technology can handle approximately 2,200 events/second.

Prevent churn, and you'll get back your revenue. ProsperStack is a drop-in cancellation flow that automatically prevents churn. Targeted offers can be used to save customers and to gather feedback that will help you make informed product, pricing, and remarketing choices. ProsperStack's cancellation flow is a beautiful, low-friction offboarding experience that is kind to users and helps you grow your business. It can be embedded directly into your application using just a few lines code. You can then customize everything in ProsperStack - no developer required! Your cancellation flow can be turned into a powerful tool for churn prevention. Offers that are tailored to customers' segments and reasons for leaving can be made. Analyze results, adjust and personalize at any time to find the most effective offers. ProsperStack answers help you to retarget lost revenues effectively and provide insight into key decisions regarding your product roadmap, pricing, support, and service.

Increase customer lifetime value by gaining a deeper understanding of why customers cancel and a clear plan on how to improve. Retain your customers by providing a high-performing cancel experience. The cancel button redirects the customer to a cancel experience powered Chargebee Retention with personalized details to win them back. Customers are presented with dynamic offers based on their targeting parameters. Automated workflows engage and track customer activity across tools and channels. Simple dashboards help you collect insights and take action to retain more customers. Chargebee Retention allows you to address customer concerns with an automated, scalable and personalized experience.

Use product, customer behavior, CRM signals and more to grow pipelines and accelerate NDR growth. Our users are able to generate massive revenue increases. We analyze and learn from billions of data points collected from businesses and users from nearly every country. Our platform is designed to empower your team to expand your user base, retain customers, and convert signups. Be alerted if there is an intention to expand. Know where opportunities are by department, job title or engagement level. Convert high-propensity clients early and help struggling customers succeed. Understanding why people convert and what factors make them less likely. Upollo analyzes data in real-time, providing actionable insights in minutes. Use our insights to empower and grow your NDR (Net Dominance Rate), ARR (Annual Recurring Revenue), LTV, etc.

SuccessGuardian, a customer success platform powered by AI, is designed to help businesses improve customer relationships and drive business growth. It helps customer success team to streamline workflows and track customer journeys. It also automates engagement to increase customer satisfaction and reduce churn. SuccessGuardian is a proactive customer outreach tool that helps companies save time and improve retention.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.

Your Customer Success team can create the best customer experiences possible with powerful analytics, automation, project management, and other tools. Do not compromise on power and ease-of use. Plug-and-play integrations, project templates and project templates will get your team up to speed quickly. Then create custom customer experiences that scale with automation and customization. You must unify customer data across your tech stack to be able to identify trends and use insights to create a world-class customer experience. All your data - CRM, product analytics and support tickets, emails, NPS and revenue data - all in one tab

Software that helps you achieve customer success. Freshsuccess is a software and subscription company that helps prevent churn and increases expansion. It also strengthens customer relationships. Gain greater visibility into your customer base. View account health, support tickets and billing history in real-time. Identify risks and potential opportunities. Address customer churn and identify new advocates or growth opportunities. Standardize workflows, automate processes, and create best practices for your Customer Success Team. View key metrics such as churn and expansion, product adoption and customer health. Freshsuccess is trusted by leading B2B subscription and software companies. A customer health score captures attributes and behaviors of successful clients. Customer Success professionals use health score to identify customer risks and opportunities before they happen.

RetentionEngine allows you to create a cancel flow that captures insights into why customers cancel, works with them to retain them, as well as identifies trends throughout the lifecycle of your customers. Your greatest source of learning is your unhappy customers! What worked and for whom? What could they do to change their minds? Can you fix it? RetentionEngine can help you answer all your questions and optimize. 80% of customers believe that a business could have done more to retain them before they left. Your best source of marketing is your customers. Potential customers will be able to tell you about bad cancelling experiences. Churn is on a rise. RetentionEngine saves time and increases your revenue. We've done all the hard work so that you don't have! You can get started by integrating with your subscription platform. RetentionEngine is an AI-powered, no-code offboarding solution that will save your customers time, money, and increase revenue.

Raaft assists SaaS companies to reduce churn, and get better feedback from customers. Raaft provides a no-code retention flow to your subscribers when your subscribers hit 'Cancel. To get subscribers to stay longer, you can ask them why they are leaving and provide custom responses. To build a better product, you can collect better feedback and obtain higher-quality analysis.

Most tools used for customer success are either designed for sales or too complex. Startdeliver simplifies the monitoring of customer health, managing projects, and automating workflows. View data on customer health, based on feedback, open support tickets, and usage. Reports on the performance of your team can be easily shared with management. Many companies leave it to chance. Startdeliver allows you to take control and manage the process. As the journey progresses, keep track of all stakeholders and users. Manage and drive an proactive retention process. All your data can be used to measure and gain actionable insights. You can also manage all customer interactions. With journeys, you can deliver the desired outcome in a deliberate manner to your customers. Automate your customer interactions using automation IQ. Start with documentation, tutorials and a free sandbox environment.

Integrate your customer data across any tech stack to get a clear view of the relevant data, including risk levels and usage trends. Unify your data for a complete view of your customer's health and trends. Churned insights can help you take a proactive stance in fighting churn, and identify the steps that should be taken to prevent customers from leaving. AI-based health score, key churn factors, and the next best actions. Automated alerts for when a customer's health is at risk, or if an opportunity arises. Results that are easy to understand based on segments of customers. Get alerts automatically when a customer's health is poor or if an opportunity arises. You can then engage with them proactively. Maximize your growth opportunities by focusing on the healthiest clients. Churned’s automated next-best products and personalized customer contact channels can boost your business's success.

Customer health scores, and other assessments, are largely subjective. They are based on a small number of trivial data points. To be truly data driven, you must use ALL of your data to identify serious signals that can identify risks/opportunities and improve decision-making. Identify trends, predict customer lifetime value, predict the churn, and even identify the next best actions for driving retention and revenue. You can also get access to our data scientists to help you learn and improve. Keep track of the reasons why your customers cancel. You can see which segments of customers are performing poorly and which are improving. You can't keep all your customers forever. Former customers are 45% likely to reactivate compared to new customers. Data science is difficult, but you want to make data-driven decisions. Customer health scores, and other assessments, are largely subjective.

Your teams can fight customer churn and identify growth opportunities by providing the data they need. You can take the right actions at the right moment, wherever your customers may be. You have products that can be used at every stage of customer care, including digital and in-location. This will allow you to increase the impact of your CX program throughout the organization. You can meet your customers right where they are, and get real-time feedback at the most important moments. You'll have a complete picture of your customers' thoughts and feelings thanks to multiple data sources and channels that all feed into the same platform. Reptrics integrate survey tool allows customers to give feedback and measure satisfaction with your products or businesses using today's most popular surveys. Reptrics automatically recommends the correct actions to the appropriate teams in the tools they are using, so they can take steps to improve customer satisfaction.

Skalin's AI-powered Health Scores and powerful automation features help B2B SaaS better engage and grow their customer base with its 360deg views, AI-powered Health Scores and powerful automation capabilities. Skalin automatically pulls data about your customers from the tools that you already use, such as your SaaS, CRM, or workspace. View customer health data, product usage, emails and support requests at a glance. Our self-learning algorithms silently mine customer data to detect risky behaviors. Bye-bye to the cumbersome "if-then" rules. Our AI is ready to use from the first day without any setup. Identify customers that need your attention. Spend less time guessing, and more time helping customers. Use templates that are already built and tweak them to suit your needs. Stop team members from reinventing themselves and automate what needs to be done and when.