Best Customer Service Software for RudderStack

HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is more than just a tool. It's the lifeblood of your business. Our CRM is the ultimate solution to empower your team to create deeper customer relationships. It transforms how you interact with your clients. It offers a seamless integrated platform for sales and marketing, as well as customer service. HubSpot CRM gives you unparalleled insight into your customer interactions. It's all organized in a simple, intuitive dashboard that will increase the efficiency of your team. Our platform is designed to grow with your business, providing scalable solutions to adapt to changing business needs. HubSpot CRM also offers a robust, free version that is packed with essential features. This makes it the ideal choice for ambitious businesses. HubSpot CRM is the future of customer management. Every interaction with customers is an opportunity to grow. Get a demo to learn about our premium software, or get started with our full suite of free tool.

No matter what, deliver great experiences. It is more important than ever to connect with customers. We can help you with scalable messaging for marketing, sales, and support. Intercom is the #1 Business Messenger for your customers and yourself. Intercom can help you drive growth at all stages of the customer journey. Intercom's chatbots and livechat capture more of your top leads and convert them quickly. With tailored activation and onboarding messages, you can set your customers up for success. Our support solution provides real-time tools and rich insights that will make your customer experience unparalleled.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

ActiveCampaign is the platform of choice for intelligent marketing automation. ActiveCampaign is trusted by customers in over 170 countries to power their personalized marketing, transactional email, and one-to-1 CRM interactions. ActiveCampaign has the highest customer satisfaction rating in Marketing Automation, E-Commerce Personalization and Landing Page Builders on G2.com. It is also one of a few software solutions that have over 10,000 positive reviews. ActiveCampaign was also named the Top Rated E-Mail Marketing Software by TrustRadius. ActiveCampaignoffers a free trial.

Behavior-Based Customer Messaging Perfect for your SaaS. Engage your SaaS users through targeted behavior-based marketing campaigns. You can choose to send the right information via email or in-app messages depending on the time your users are looking for it. Automated behavior-based campaigns can help you to onboard your users. You will always get the right information. Automated email campaigns can be set up based on user actions (or lack thereof) in your product. You can choose to send messages via email or in-app messages. Segment your users based upon their behavior. Send out one-off broadcasts to announce new features and make announcements. You don't have to start from scratch if you use the built-in templates. A simple admin dashboard allows you to view all your user profiles. You can add filters or dive into individual user profiles, where you can view all their properties and events.

Turn your product into a growth engine. Your users expect frictionless, product-driven experiences. Appcues will help you grow your business faster. Appcues is a better user experience that leads to more profitable and faster growth. We created the Product-Led Growth Platform. Appcues makes it simple to deliver exceptional user experiences at large scale and unify your company around the product's greatest lever for growth. Appcues assists companies in delivering positive customer experiences and scalable business growth. Personalized onboarding experiences will impress users. Make a great impression. Engage, educate, and guide users to value quickly to onboard and activate them. Using prompts and walkthroughs that are timely and contextual will increase feature adoption and engagement.

Use product, customer behavior, CRM signals and more to grow pipelines and accelerate NDR growth. Our users are able to generate massive revenue increases. We analyze and learn from billions of data points collected from businesses and users from nearly every country. Our platform is designed to empower your team to expand your user base, retain customers, and convert signups. Be alerted if there is an intention to expand. Know where opportunities are by department, job title or engagement level. Convert high-propensity clients early and help struggling customers succeed. Understanding why people convert and what factors make them less likely. Upollo analyzes data in real-time, providing actionable insights in minutes. Use our insights to empower and grow your NDR (Net Dominance Rate), ARR (Annual Recurring Revenue), LTV, etc.

Send personalized messages, create automated workflows, support customers via SMS, website banners and live chat and more. Connect user data to services such as PostHog Segment, Twilio, Make, RudderStack and Stripe. Our APIs and SDKs allow you to track events and attributes wherever your customers may be. View the journey of your users and their attributes. Create dynamic segments based upon their attributes, campaigns they have performed or not performed, and much more. Put your engagements on autopilot. Trigger dynamic workflows for targeted customer engagement during onboarding, activation and retention. Segmentation allows you to automatically group your customers by their attributes, actions, and events. Send targeted campaigns to Segments, or use them to trigger workflows and campaigns dynamically across email, SMS and push notifications.

HubSpot's AI powered customer platform puts your customers first, allowing you to grow more effectively. Connect your front-office teams with a complete view on the customer journey. Use AI-powered tools for a seamless experience with customers. Easily adapt to new industry trends and technologies. Traditional CRMs are not enough to drive growth. Most CRMs are not designed to connect with customers, which is crucial in an AI-driven environment where customers can easily explore, evaluate and buy. HubSpot's Customer Platform is so much more. It's powered with Smart CRM, which combines AI and customer data to help you adapt. It also has products for engaging customers throughout the entire journey and an ecosystem that includes integrations, education and community. It's designed to help businesses connect with their customers and grow.