Best Customer Service Software for Beekeeper

Sales teams of all sizes and industries can close more deals with Pipedrive. Used by over 100,000 companies, Pipedrive helps salespeople in SaaS and IT, consulting, manufacturing and construction, transporting and logistics, financial services and more focus on selling.

Intercom is an AI-driven customer service platform designed to help businesses deliver fast, personalized support across multiple communication channels. Established in 2011, the platform includes advanced AI-powered tools such as the Fin AI Agent for instant, automated responses, AI Copilot to assist support teams with real-time solutions, and AI Analyst for actionable insights. Serving over 25,000 companies worldwide—including major brands like Atlassian, Amazon, and Microsoft—Intercom facilitates over 500 million customer interactions each month. With a strong focus on innovation, the company continuously enhances customer engagement and support efficiency. Headquartered in San Francisco, Intercom also operates offices in Chicago, Dublin, Sydney, and London to support its global customer base.

Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.

Every day is a chance to make the most of it. Google Calendar's new app allows you to spend less time managing your calendar and more time enjoying it. A Schedule with a view. Schedule View brings your schedule to life. It makes it easy to see what's in store with images and maps.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

Olark Live Chat, a web-based chat application that allows businesses to interact with customers via their website, is called Olark Live Chat. This solution provides the easiest way for customers to interact with businesses while they are browsing the website. It uses customer relationship management (CRM), eCommerce and Help Desk platforms to provide powerful customer insights. The key features include team management, searchable transcripts and real-time reporting. Olark Live Chat offers chat monitoring, targeted chat and analytics within a suite.