Best Customer Intelligence Platforms of 2024

Enlyft is a B2B company that helps companies to generate more leads, close more sales, and acquire more customers faster. Enlyft's AI-driven customer intelligence platform uses machine learning to predict and profile the buying behavior of millions worldwide companies based on technology usage, hundreds of business attributes and real-time buyer intention signals. You can increase sales by quickly identifying, prioritizing, and engaging with prospects who are likely to purchase your solution. Enlyft's proprietary data platform provides real-time information about company firmographics, technology usage and buying intent signals, as well as hundreds of other account attributes. Enlyft's extensive account insights can be combined with customer history to help you predict future outcomes. Integrate account insights seamlessly into popular B2B sales and marketing platforms such as HubSpot, Dynamics 365 and LinkedIn. Keep data fresh and enrich records.

Real-time data collection, intelligence application to that data and recommendations to improve the digital customer experience at the right time. Oracle Infinity Behavioral Intelligence optimizes a customer’s digital journey in real-time, making it highly personalized and relevant. Customer behavior can be harnessed and used to optimize customer experience. Engage and retain customers by offering the content, offers and promotions that resonate with each prospect, customer, and visitor. You will be able to grow your system. Oracle Infinity, a digital intelligence platform that is built on a big data platform, offers unprecedented data collection and accessibility. To better understand customer behavior and provide more personalized experiences, you can gather data about each customer individually. Stream your online behavioral data into one, unified location.

Reporting and compliance investigations for smart financial institutions. Customer intelligence designed for compliance. All your case investigations and reporting can be done from one platform. Modern technology to file suspicious activity reports (SARs). Manage cases, conduct investigations, create detailed reports, and file SARs or refer partners. Use the Hummingbird platform and our APIs to validate suspicious activity reports and file them. With integrated chargeback handling and speedy workflows, Master Regulation E and Z disputes can be resolved quickly. You can test compliance programs using custom workflows, automated workpapers, real-time reporting, and other features. Facilitate shared reporting and investigation between banks and FinTech partners.

Veeva Link provides real-time customer information to enable meaningful engagement with key people. Identify and prioritize key individuals and foster informed, high-value interactions. Encourage collaboration across all field teams, channels, geographies, and geographies. To tailor your strategies, keep an eye on your competitive activity and scientific platform. This service provides real-time customer information on key people from 12 therapeutic areas. Use Link's global reach to identify emerging leaders, experts, influencers, and experts and gain a deeper understanding of the therapeutic area ecosystem. All activities, tweets and research findings are gathered in one place. Veeva Link is enabled by advanced technologies and validated 1000+ data curators. It ensures data accuracy, coverage, and quality. Data and platform integration allows for commercial agility and operational efficiency.

Transforming data into reliable insight for smarter decisions in real estate. We are experts in model-based valuations and have developed an Automated Valuation Model that works globally. It provides accurate and immediate property values in more than forty countries. This allows you to establish home value, evaluate collaterals, analyze portfolios and validate appraisal reports. We offer a flexible data delivery system that ensures you receive data in the format you prefer. We can deliver data on a schedule or in real-time using our Matrixian platform. You can choose the data delivery method that best suits your needs.

From day one, predict future value. Retina provides customer intelligence solutions that provide accurate metrics on customer lifetime value early in the customer journey. With the most accurate CLV metrics, optimize marketing budgets, increase brand equity, and drive predictable repeat revenue. Improved targeting, ad relevance and conversion rates will help you align customer acquisition around CLV. Based on your best customers, you can create lookalike audiences. Instead of focusing on demographics, focus on customer behavior. Find the attributes that make leads more likely convert. Discover the features that drive customer behavior. Design customer journeys that positively impact the lifetime value of your customers. Make changes to increase the value of your customers. Retina calculates individual customer lifetime value using a sample of customer data. This is done before you buy.

Our cloud-based systems and analysts monitor all alerts from public and private authorities, as well as breaking news, around the clock. ContactRelief's Disaster Decision Engine identifies what is affecting customers, natural or man-made. This provides real-time customer intelligence that can help you reduce risk and optimize your operations in times of crisis. Our cloud-based systems can connect to multiple public and private alerting agencies. You'll be able to see what your customers are feeling and how you can help them. You can see the disaster zone in maps that are used for disaster alerts. For easy identification, layers are colored coded. To focus on a specific type event, turn layers on or off. ContactRelief iOS or Android mobile apps allow you to be notified quickly from your mobile device.

Our comprehensive platform provides the tools and insight to help enterprise go-to market teams achieve peak performance, deal after sale. Databook provides sales professionals with data-driven insights that cover everything, from opportunity intelligence to propensity for buying. To accelerate the sales cycle, focus account-based marketing and sales to increase sales. With the right data, go to market teams can gain a unique understanding about why companies are willing to buy, what business outcomes they are seeking, and when deals will close. Consistently meet or exceed quotas. Databook makes it easy for sales reps to create sophisticated deliverables that reach key buyers and have the ability to influence high-dollar deals. Fill the pipeline efficiently and get more wins. The entire go-to market team can now create and win large enterprise contracts. Featuring an intuitive, secure, cloud-based application and a host of productivity-enhancing modules.

involve.ai is a platform that uses no code to unify all fragmented customer data into an early warning dashboard. Scale quickly without the need for dozens of data analysts or CSMs. Unify all fragmented data to gain complete visibility of customers and scale your customer experience. You can get personalized recommendations for actions across the entire customer journey so you know which customers to prioritize each day and how to be proactive. Sentiment analysis provides accurate customer health information that can help you identify churn risks and upsell/cross-sell opportunities before they occur. Historical data analysis can be used to recommend Segmentation or Benchmarking in order to identify the leading indicators.

It's more than knowing when to talk to customers. It's about communicating in a digital, multi-device, multichannel world. This will allow for personalized engagement and meaningful interaction. We have the customer experience team, tools, and the resources to provide the best customer experience, regardless of the medium or message. Your brand is represented seamlessly. Every interaction with customers is powered by data, with analytics at its core. Our contextual platform is responsive and contextual, which results in customers achieving greater lifetime value. Machine learning and algorithmic techniques are used to personalize, call center fraud prevention, gaming, customer intelligence, marketing, content intelligence, digital concierge and overall engagement. Clients can access drill-down dashboards to unlock their insights and work together in an analytics playground to help drive strategy.

Hive Marketing Cloud: Customer Intelligence & Engagement Platform Hive Marketing Cloud Hive, a privately-owned business, was founded in 2010. It specializes in the Retail, Insurance, and Travel industries. Hive helps brands engage audiences and convert them at scale. Hive uses a single platform to deploy highly personalized, sophisticated multi-channel advertising. This allows for all of their data to be accessed, allowing for better customer experiences. Hive allows you to uncover data insights, reveal customer lifetime values, create recency frequency value (RFM-based segmentation), orchestrate and automate customer journeys and measure engagement and results, reporting beyond clicks and opens.

We bring you the most comprehensive range of data solutions from our partners and proprietary sources under one roof. AI-based analytics for targeting the right audiences and gaining deeper insights about your customers. Unlock greater marketing intelligence and enhance targeting capabilities to improve campaign reach. We use all of our databases to create unique and customized solutions for our customers. Our client success model is a result of 30 years of strong partnerships, expert knowledge, personalized support and robust enhancements. This model helps clients achieve their goals by combining proprietary and partner data.

Improve FMCG growth by leveraging the most detailed and fastest insights from 45,000 Spanish shoppers. Ranking of the top 10 SKUs in selected categories by retailers over the past 6 weeks. Model of commercial engagement that is transparent. Granular stock-keeping-unit (SKU) basket data. Data in near-real-time and 45.000 active shoppers each week. Our industry team delivers tailored answers to your custom business questions. Algori's Insights Platform provides online access to SKU-level insights for relevant business questions at any time. Expert support is also available. Fully automated software-as-a-service solution, delivering answers to your business questions faster than ever before. Get the quickest insights into what works and doesn't. Helping retailers grow will increase your distribution. Connect the opinions of shoppers to their actual purchase behavior. Access all baskets within your category in detail and get to know your customers better than anyone else.