Best Customer Engagement Software for Amazon Web Services (AWS)

The Comarch Loyalty Marketing Platform takes customer engagement to the next level by integrating AI, cutting-edge personalization, gamification, real-time analytics, and omnichannel interaction into one cohesive solution. The solution empowers businesses to engage customers in ways that resonate deeply, keep them connected, and motivate ongoing interactions that foster loyalty. The cornerstone of Comarch’s platform is hyper-personalization—ensuring that every customer feels seen and valued. Gamified elements such as achievement badges, levels, points, and leaderboards motivate customers to interact with your brand more frequently and in a more playful manner. A powerful tiered system fuels ongoing customer engagement by rewarding customers with exclusive benefits as they deepen their relationship with the brand, and omnichannel capabilities reach your customers wherever they are.

Airship is used by thousands of top brands around the globe to build closer relationships with customers through highly contextualized and relevant interactions. Airship's Customer Engagement platform is mobile-first and data-driven. This allows brands to focus on individual customers and their needs rather than which marketing channels to use. Airship makes it easier and more efficient to increase customer lifetime value in an omni-channel era. Airship optimizes every customer journey across all digital touchpoints with trillions of interactions across mobile apps, push notifications and mobile wallets.

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Inte Q's Genesis Customer Engagement Platform allows you to leverage customer data in new and innovative ways. Genesis accepts data as is and drives intelligent decision making with segmentation tools, unified profiles, and more. With a single view of all customers, connect disparate data sources to gain deeper customer insights and increase ROI. Real-time data health dashboards monitor data quality and highlight data improvement opportunities that can increase response rates and enhance personalized messaging. Pre-built connectors make it easy to integrate and combine data from hundreds of sources. You can create strong customer profiles from disparate data sources, and activate customer segments without relying upon your IT resources. Segment Builder's point-and-click features allow you to create custom segments instantly, without any coding!

Perx Technologies, a Singapore-based Lifestyle Marketing SaaS Platform, is a category-creating Lifestyle Marketing SaaS Platform that helps large enterprises and digital native business transform from being transient and transactional into delivering continuous and meaningful customer interactions in the digital economy. This platform allows you to influence and drive customer action. It's never been easier to reward customers with personalized rewards. Enterprises are rushing to create mobile-first net new revenue streams through becoming 2 sided marketplaces. The Perx Lifestyle Marketing Platform allows enterprises to redefine customer engagement, create a marketplace for commerce in under 30 days, and be a strong Adtech competitor in the mobile-first economic. The platform powers large, global brands and allows organizations of all sizes the opportunity to monetize customer engagements through personalized, revenue-generating digital experiences that millions of end customers can enjoy.

Marketing and CX leaders face increasing pressures to continue driving growth while having less time and fewer resources. Pendula's generative AI offers teams the ability to deliver adaptive, meaningful, two-way experiences that engage and retain customers. Pendula wants to be at the center of every conversation that businesses have with their customers around the world. Drag-and-drop functionality will empower teams to perform their best work. Create intelligent two-way conversations using real-time data. Use AI to activate the entire data stack. The core of next-generation customer engagement and retention. Pendula’s workflow studio is only limited by your creativity. Choose a data source that will help you identify the moments your customers care about.

Retainly, an omnichannel engagement tool, allows businesses to automate the retention of customers through email, SMS, popular messaging apps, and web push notifications. Its intuitive interface allows for seamless execution of high impact campaigns across multiple communication channels. Retainly integrates marketing platforms to eliminate manual processes and data sylos. This allows marketing teams the freedom to manage their tech stack independently, and focus on creativity. The platform provides features like web tracking, contact segmentation and workflow automation. It also offers funnel analytics. Retainly caters for industries by offering a platform with pre-built, low-code integrations that streamline marketing efforts. Save marketers time by avoiding the need to learn a variety of disconnected tools.