Best CRM Software for Salesforce - Page 7

HaloCRM, an omnichannel customer service solution, is designed for teams that want to improve their efficiency when dealing with customer inquiries. HaloCRM provides a platform that allows teams who interact with customers to manage conversations in any channel. The platform will ingest conversations from Twitter and Facebook, Facebook Messenger and other channels such as SMS, email, chat, phone, and more. This eliminates the possibility of missing inquiries and improves customer satisfaction by opening up more channels of communication. HaloCRM allows you to provide support anywhere. You can keep customers happy by using email, text, voice, chat and more. Big customer service team? Many complex processes? HaloCRM is able to handle all of your complex processes with its powerful workflows that are ready-to-use and drag-and drop configuration. HaloCRM makes it easier to prioritize customers and respond with one unified help desk, complete with built-in customer context to facilitate better conversation tracking.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Introducing the Buyer Engagement and Enablement Platform, designed to synchronize sales teams with the various customer buying committees. Purchasing decisions are often influenced by a diverse group of individuals within an organization, and the number of these stakeholders may surprise you. Your ability to comprehend, assist, and learn from these contacts will play a crucial role in your present and future achievements. What insights do you possess regarding your prospects' business challenges and requirements? How do you gather and oversee this vital information? The decision-making process for your prospects is intricate and challenging. What strategies can you employ to support them and minimize the chances of inaction? Who constitutes the buying committee, and what roles, reporting structures, and internal dynamics do they have? Understanding their priorities is essential, as this collective group typically includes executives, economic buyers, technical experts, and end-users, each contributing their unique perspective to the purchasing decision. By fostering a deeper understanding of these dynamics, you can enhance your approach and ultimately drive more successful outcomes.

eRep CPQ (configure Price Quote) software allows manufacturers and distributors to simplify complex quote-to order processes using a modern cloud platform. eRep allows sales teams to quickly quote accurately and sell smarter, while accelerating growth through faster sales rep onboarding, enhanced customer experience, and enhanced business intelligence. eRep acts as an independent bridge between your ERP and CRM while remaining platform agnostic – meaning that you don't need to use a specific ERP or CRM to take advantage eRep’s CPQ capabilities. eRep is a tool that can help you manage your sales pipeline, from guided selling to multi-channel sales, and it can even be used by independent reps to help you onboard new employees faster. eRep is more than traditional CPQ. It includes selection software and product-specific document generation - including technical drawing - making it an excellent choice for manufacturers!

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

snapADDY provides a suite of AI-driven tools designed to revolutionize how businesses capture and maintain CRM contact data with minimal manual effort. Their flagship products include VisitReport, which digitizes lead capture at trade shows and customer visits, DataQuality, which automates contact updates and eliminates duplicates, and CardScanner, which rapidly scans and converts business cards into CRM-ready data. By leveraging artificial intelligence and supporting a broad range of languages and international formats, snapADDY delivers the highest contact recognition quality on the market. Its flexible, easy-to-integrate software caters to large companies with features like single sign-on and multilingual support, ensuring smooth onboarding and robust data management. Trusted by thousands of clients worldwide, snapADDY's solutions enhance CRM usability and sales productivity by seamlessly syncing with popular CRM platforms such as Salesforce, HubSpot, and Pipedrive.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Measure customer experience, such as NPS, CSAT, and CES, and take smart actions based on collected feedback to improve customer experience and business performance. Balance top user experience with the need to have as much relevant data as possible by collecting input from consumers. Through the entire customer journey, the Howazit business logic engine enables advanced customization capabilities.

Kea is a complete CRM solution for Pharma companies, Hospitals and other organizations that meet APAC/Global requirements. Kea is a complete solution that allows sales and marketing teams achieve higher levels commercial excellence. Master Data Management, Closed loop marketing (CLM/e-detailing), Sales Force Administration and Events and Continuing Medical Education are all covered. Travel and Expenses automation, coaching, and many other processes are also covered. Kea tracks the response of patients to marketing activities in hospitals. Kea is a tool that benefits all users in the marketing and sales functions. It is easy to use and provides the required analytics. Users don't have to access multiple apps. Two pain points can be summarized in Kea. Users can view all KPIs for "effort" in a "one click" MIS dashboard. They can also track the "results". Kea can be modularized; some modules can be used in conjunction with Solutions such as Veeva CRM or IQVIA

Engage more quality prospects with ion, the best interactive platform to create data-driven experience without any developer code or tech-savvy resources. You can now use your existing team and existing content to create experiences that drive results. These are some of the top brands' case studies! ion offers a wide range of services that will increase your bandwidth and get the results you want without affecting your budget, time, or schedule. Our platform and experience are used to create award-winning work. We'll even create it for you if you don’t have the time or desire to create your own interactive, data driven experiences.

Instantaneous customer service is essential as client expectations evolve; surpass them by utilizing co-browsing and live chat capabilities. Equip your representatives to tackle intricate customer inquiries promptly. With a single touch, connect in real time to enhance conversion rates, whether on a website or mobile application. Our smart bots are designed to provide immediate responses to frequently asked questions, streamlining the support process. By harnessing the combined strength of co-browse and live chat, you can offer quicker and more tailored assistance. Acquire offers straightforward yet effective tools that promote customer interaction and overall satisfaction, ensuring a positive experience for all. Enhanced customer support ultimately leads to stronger relationships and long-term loyalty.

LeadLeaper, a LinkedIn Email Finder, is free and can find emails for any LinkedIn profile or search results. It also captures multiple pages of search results in a single click. LeadLeaper keeps track of contacts that have been previously captured so you don't get duplicates. LeadLeaper generates a NEW E-Mail whenever a LinkedIn member is captured. LeadLeaper offers email outreach that seamlessly integrates into G Suite/Office 365 LeadLeaper supports LINKEDIN SALE NAVIGATOR (including lists). RECRUITER (all versions), PREMIUM and FREE. LeadLeaper is used by nearly 50,000 people in 175 countries. Many Fortune 500 companies like IBM, HP, Oracle and Amazon use LeadLeaper every single day. Includes 100 monthly email credits and leads EXPORT LeadLeaper does NOT use cookies LeadLeaper does NOT record your browsing history LeadLeaper does NOT download your LinkedIn connections LinkedIn does not recognize LeadLeaper.

ysura conceives and develops innovative Sales and Marketing Solutions for the Pharmaceutical Industry and offers them as a Software-as-a-Service. Founded in 2012, ysura is based in Munich. It employs over 60 people from 17 countries. Ysura, an old Celtic word meaning Isar, is the name of the river that flows through Munich. It is a combination of ys (fast water) and ura(water). Ysura is short for fast water. Our products are fast and adaptable to the flow of information and tasks in the life sciences industry.

123FormBuilder, a Kiteworks company, builds secure forms for registrations, payments, applications, and surveys. Ensure safe data collection with encryption, HIPAA compliance, and Salesforce integration for streamlined workflows. The platform allows enterprises to effectively build, deploy, and manage forms, surveys, and questionnaires while maintaining high security standards. With millions of submissions per month, 123FormBuilder succeeds in regulated areas such as healthcare, government, and financial services.

The Comarch Loyalty Marketing Platform is an innovative solution created to elevate customer loyalty and engagement through dynamic loyalty programs. Designed for businesses across various sectors, this platform enables organizations to cultivate stronger connections with their customers by leveraging data insights and automation. With the Comarch platform, companies can create targeted campaigns that resonate with individual preferences, fostering increased customer retention and brand allegiance. Key functionalities include marketing automation for efficient campaign management, pre-configured customer journeys that ensure smooth interactions, and advanced personalization tools that cater to unique customer behaviors. Furthermore, the platform uses AI-driven analytics to provide deep insights into customer trends. Additional features, such as fraud detection and customizable rewards systems, empower companies to deliver meaningful incentives that encourage repeat business. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.

ContactPigeon, an all-in-one eCommerce marketing platform, helps businesses engage, nurture, and convert website visitors to customers via an omnichannel approach. The platform provides proven eCommerce automations, list segmentation, contact management, easy drag-and-drop email campaign generator, and all the tools that an enterprise needs to massively scale across multiple channels (emails, web, SMS, and push notifications). ContactPigeon serves more than 250 enterprises in the US and Europe. ContactPigeon has been featured in the past by Fortune, smartinsights.com and smallbizdaily.com.

SeoToaster CRM is the perfect tool for any website-centric campaign or organization. It comes with a mobile-friendly landing page builder, full-blown Content Management System and Google News friendly blog system, as well as a Shopping Cart. It can also be hooked up to SeoSamba Marketing Operating System, allowing you to deploy in one click call track and multi-site activity tracking, as well access advanced marketing features. The SeoToaster CRM Ultimate mobile application allows you to connect to any number cloud or on-premise CRM installations. You don't need to log in and sign out of another app. You can access all your contacts and send them text messages, emails, or drive to their locations. You can also add notes, look at open opportunities, and see where they are in your sales cycle. All this from your smartphone. Inbound calls automatically create contacts in your CRM, before leaving notes and a recording of your conversation.

Empowering pharmaceutical sales and medical affairs teams through a user-friendly, efficient, and fully compliant digital platform is our mission. By accelerating sales, we ensure that the right content reaches the appropriate audience across various platforms while providing complete visibility into prospect interactions. We have integrated streamlined compliance from the very beginning of our design process. Our platform is compatible with Veeva Vault, Veeva CRM, and other widely used tools in the pharmaceutical industry. With our data-driven tools, you gain invaluable insights into how well your content performs. The seamless onboarding process allows teams to devote more time to sales and engaging with potential clients. Understanding the critical nature of compliance in your operations, MobileLocker simplifies the process significantly. Regardless of whether your team is using a mobile device, desktop, online, or offline, they can always access the most recent version of any asset you upload. Additionally, managing expiration dates and distribution for all your content is a breeze, ensuring that your team is always equipped with the latest information. In this fast-paced environment, having reliable access to up-to-date materials can lead to more successful interactions and outcomes.

The operational framework for engaging in dialogue with customers involves deploying advanced bots that streamline interactions, alleviating operational hurdles and enhancing the customer journey. The dynamics of digital communication have transformed our interactions profoundly; whether we are requesting music from Alexa, ordering food via Facebook Messenger, or seeking fashion advice through interactive chat applications, our methods of accomplishing tasks have evolved significantly. This shift in consumer behavior is fostering a generational change in the relationship between customers and businesses. Today’s consumers anticipate conversations that are as natural and personal as those they share with friends and family in every engagement. Consequently, businesses are now undergoing a significant transformation in their communication strategies to meet these evolving expectations. By integrating a conversational layer into their customer experience (CX), companies can simplify the way consumers engage with their brand, ultimately fostering a more personalized connection. The urgency for this conversational evolution is evident as businesses strive to keep pace with the demands of modern consumers.

The simplest CRM available, which is driven by your sales process, will help you grow your business. Our simple and intelligent sales force automation software will improve customer engagement, close leads, and nurture customers. It is said that nothing happens unless someone buys something. You need leads or people to sell whatever product you are selling. This is the lifeline of sales that you can manage almost effortlessly. You don't build businesses, you build people. Then, people build the business. To continue building your business, nurture relationships through responsive communication. You can access the full ezTask.io experience from your iOS or Android device and manage your business from anywhere. We will take care of clearing out all the clutter so that you can focus on selling.

Business cards can be recognized and the associated data can be exported as a CSV file prior to the subscription's expiration. If you wish to retain the images of the business cards, it is advisable to reach out to PenPower's customer service for assistance. Please note that after the subscription expires, user data will be retained by the system for a period of 180 days; if renewal does not occur within this timeframe, all data will be permanently deleted. To optimize performance with WorldCard Team, it is recommended that the NAS edition should not exceed 20 users, while the Basic edition is best suited for fewer than 100 users. The maximum number of users allowed for the Windows Server edition will depend on the performance capabilities of your server. Additionally, you can transfer contact data to WorldCard Team from either WorldCard or WorldCard Mobile. When implementing the WorldCard Team system in your organization, we highly recommend migrating all contacts to WorldCard Team rather than continuing with WorldCard for improved efficiency and streamlined management of your business contacts. This approach not only enhances organization but also facilitates better collaboration among team members.

Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA.

Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows.

Concentrate on the most critical aspects of your business, specifically accelerating the process of closing deals. To maximize the conversion potential of every lead, it’s essential to assign them to the appropriate representative within your organization; both your prospects and your team merit this level of attention. By aligning leads with their corresponding accounts, you can efficiently direct these prospects to the right teams. Rapid outreach from your representatives to potential clients can significantly enhance your closing speed; don’t let revenue slip away due to leads being overlooked – act swiftly to increase your wins. As leads arrive, promptly assign them to your Sales Development Representatives, account executives, or Customer Success Managers, ensuring they are matched to designated accounts in real-time for optimal conversion while interest is still high. The speed at which you respond to leads plays a crucial role in conversion rates. It's all about having an adequate number of representatives ready to engage. Utilize a visual platform that allows you to design workflows effortlessly, complemented by a user-friendly drag-and-drop interface that enables real-time management of your processes. This streamlined approach will enhance collaboration within your team and ultimately drive success.

Workslam is a cutting-edge platform designed for efficient team management and employee appreciation, functioning as both a project management system and a customer relationship management (CRM) tool. It features a comprehensive employee motivation initiative and assessment mechanism, alongside a corporate messenger that facilitates client support and the creation of group discussions. Users can monitor the current status of various business processes, analyze employee tasks and accomplishments, and foster a culture of success that drives individuals to excel in their roles. The platform offers extensive opportunities to engage every team member actively in their work. Furthermore, it allows team members to assess their peers based on key performance indicators, while managers can access detailed analytics for informed decision-making. The corporate messenger doubles as a resource for client maintenance and support, enabling the formation of collaborative group chats. With a user-friendly planning interface that includes Gantt Charts and an efficient kanban-style task management system, users can create new projects, oversee deadlines, and manage the various phases of implementation seamlessly. Overall, Workslam provides a comprehensive solution that enhances productivity and collaboration within teams.