Best Conversational AI Platforms for Salesforce

Talla is an AI platform and automation platform that transforms the way businesses provide customer and employee support. Talla can integrate with your existing systems and workflows in order to build machine learning models for routine tasks, answer common queries, and increase productivity. You can quickly resolve issues with conversational support using your existing documents. Use AI to eliminate back and forth communication. We are putting AI at our frontlines of our support experience. Talla is being used to field customer inbound support requests. This will ideally make it the first interaction customers have with Talla. Talla revealed surprising information about our knowledge gaps between customers' needs and the content and answers that we were providing.

AI can help you convert more traffic into pipeline. More. AI Live Chat can book meetings for your team, notify reps of traffic and talk to it. AI Intent identifies hot prospects for sales follow up on your website. AI Dialer improves cold call connections, and your callers are more efficient. AI-powered text, voice, and video can be used to engage and qualify each site visitor. Alert human reps to video call handoffs. Discover hot prospects to boost sales via multiple channels. AI-enhanced Cold Calling helps you reach more prospects in lesstime. Make more calls, increase awareness with voicemails that are pre-recorded, maintain strong connect rates with spam risk monitoring and develop your sales team on the virtual floor. AI can detect intent from web activity and other sources, such as dialer, CRM or connected sources. Build better lists, export or sync, and reach out with perfect timing to your ICP.

Why choose between artificial intelligence or human intelligence? Smartly.AI allows you to create, deploy, and supervise chatbots that allow your teams to better deal with every digital interaction with your customers. Everyone wants to be able quickly and easily find the answer to their questions. It becomes essential to provide qualitative answers in ever shorter timeframes. The chatbot is the ideal solution for customers who are most demanding. It is at the crossroads between digital and conversation. Smartly.ai, a powerful SaaS platform that makes it easy to create, deploy and manage chatbots across multiple channels, is intuitive and intuitive. Smartly.ai makes it easy to create chatbots without being a machine-learning genius. Our bot platform will take care of all the rest. Smartly.ai is preferred by our customers because it was designed for professionals.

Chatbots and voicebots assist clients throughout the purchase process. They can organize promotions and personalize your products and services. They respond quickly to clients and are available 24 hour a day via websites, mobile apps, and messaging. You can organize lotteries, contests, and quizzes using chatbots or voicebots. The admin panel makes it easy to create new and more effective customer engagement activities. Chatbots and voicebots can integrate with databases to gather information and profile job candidates. This significantly reduces the time it takes to recruit, both for the collection of CVs as well as the final selection. With the help of one central admin panel, hotel chains, fitness clubs, or other businesses can manage multiple chatbot scenarios with ease. Automated communication solutions can reduce maintenance costs, make it easier to manage content, and provide smoother updates.

Intelligent virtual agent that allows you to chat and have automated in-and outbound voice and chat conversations. All your voice and text-based business process automation is possible from one platform, available in any language and available 24/7. All your conversation-driven business processes can be seamlessly managed from start to finish with one platform. Scotty is a managed service and a pay-per-use model. There are no upfront investments. Scotty creates relevant and contextual customer journeys using your existing data and returns real-time insights. Don't waste time waiting in line Scotty can handle both inbound and outbound calls from start to finish. Scales from one to millions of calls, chats, and emails using the same platform. There are no monthly fees or license fees for the platform. You only pay for the contact you use. Scotty makes it easy to integrate your existing platforms with your teams.

It uses machine learning and natural language processing to communicate with leads via chat and email. ZOE connects with your reps and sets up meetings. These calls are then analyzed with voice pattern recognition to uncover key sales insights. ZOE is a pioneer in AI-based marketing. It gives your teams unprecedented leverage in capturing, engaging, and converting leads into opportunities. ZOE is a product from Web Spiders, an enterprise-level software company that specializes in products for HR and marketing. This site is a good place to start small talk. The small talk training database is constantly updated. ZOE can schedule a meeting or makes an instant phone call. ZOE is now smarter and more contextually relevant thanks to the AI Training console.

An airtual assistant is a chatbot that can answer questions and provide assistance to users on their website. It is interactive and human-like and can be used 24 hours a days, 7 days a semaine. The virtual assistant (also known as VA, virtual agent or chatbot) can be contacted by customers just like any other human agent. Thanks to a variety of AI technologies, including machine learning and reasoning, the chatbot not only understands what the customer is saying but also what their intent is. eGain's chatbot is a frontline support tool that allows customer service staff to focus on more difficult tasks. The VA acts as a guide and helps customers navigate the website. Virtual assistants can answer any questions and even help with shopping decisions. If necessary, the virtual assistant can escalate seamlessly to agent-assisted channels such as chat.

Indigo.ai offers full-service conversational AI platforms to create beautiful chatbots, scale AI apps, and analyze conversational experiences. Many top organizations use Indigo.ai to power conversational AI. All your conversational AI data, chats, and scale your project. One place to manage everything. A comprehensive set of tools that can be used to enhance text annotation and data augmentation. Understanding and interacting with text is key to improving your AI model performance and customer experience. ML models that are highly accurate and cost-effective can be built. Get insights and information from business chats. Automated extraction of structured text information from unstructured data. Get to know your customers and help improve your product, customer service, and product.

73% of customers believe that customer experience is important in their decision-making. A conversational AI-based chatbot can help you transform your customer experience to the next stage. The conversational chatbots at Engagely.ai deliver a positive customer experience on any platform and in the customer’s preferred language. Worldwide, there are more than 2B WhatsApp users! Engagely's Conversational Artificial Solutions will help you be there for your customers. Engagely's largest messaging app allows you to stay connected with customers. You can answer customer questions, send important notifications, pay bills, or just engage with prospects to convert them into leads. Engagely conversational bot for customer support automates inbound and outbound calls for customers. It uses state-of-the art speech recognition technology to make the conversations human-like.

Sybill is a video assistant that can be used to help sales teams feel more connected emotionally. It records the body language and expressions of your buyer during a call to provide insight into who might be a champion and what gets them excited. Sybill gives sellers deep prospect insight, which allows them to move the deal forward. It allows sales leaders and coaches to modify their messaging and decks according to what resonates with prospects and help them coach their teams to be more successful. Sybill will show you the most memorable moments that got your prospects excited so that you can follow up with them on the things that matter most to them. Your prospects will have a pleasant experience if you are always in touch with their needs.

Empowering enterprise teams with the ability to create, manage, and scale engaging chatbots. Chatbots can be used to guide customers and increase sales. Rentokil Initial increased their customer's experience with Bessie, a chatbot that can handle queries, quotes, customer service requests, and other customer service inquiries 24 hours a day. EBM provides the tools and operating model to efficiently manage, monitor, scale, and continuously improve your chatbot program to achieve the best business results. Collaborate with other teams to improve chatbots. To drive user satisfaction and business goals, identify and track high-impact content areas. Supervised learning of misunderstood answers. Omni-channel: Chatbots can be deployed wherever customers are. Our API-first approach allows seamless integrations with your backend platforms to manage your customer chatbot journey.

Geomant can integrate with your existing technology to improve your customer experience. We unlock the potential of your contact centre through cloud-based solutions, seamless integrations, and other innovative methods. A fully-featured, cloud-based contact center system. Cloud-based infrastructure allows users to access all functionality without the need to invest in a hardware environment or licenses. Subscription-based pricing allows you to scale licenses according to your business usage. This means that you don't have to purchase more licenses than you actually need. It can be installed in as little time as a few hours. This allows you to quickly reap the benefits from adding a chat solution into your environment. Digital and social channels, in queue and scheduled callback, call recording and many other features. Wallboards and agent desktops can benefit from historical and real-time performance management. Microsoft Teams offers robust contact center capabilities that provide an omnichannel experience.

Our chatbot answers your most common questions and informs your employees 24/7. It also assists your HR professionals and boosts your productivity. Your chatbot, an IT/business expert, reduces support costs and creates an interactive, fun, and personal experience for employees. Your chatbot will accompany your Web visitor on their online journey. It will provide information that will help them make an informed decision and purchase. The avatar is a virtual employee that can express emotions and have a voice. This allows for a more natural and effective interaction. It can also be your brand ambassador and identity. Living Actor combines the best in natural language processing (NLP), voice, and AI in an intuitive platform that you can use in just a few clicks. Our priority is the performance and efficiency your chatbot.

AiChat provides a suite A.I-powered software to help with customer service, marketing, and sales across multiple chat channels. You can create a support environment that allows you to have automated conversations, human and A.I collaborative conversations, as well 360-degree views of your customer, which will help you build better relationships with them. Our easy-to-use design, personalization, and automation tools allow for 1:1 conversations. Our solution includes everything you need to increase marketing KPIs, including smart segments and personalized customer journeys. You can create a personalized shopping experience by using an automated virtual sales assistant. Also, learn your customers' preferences and maximize your revenue with journey-aware product recommendations across multiple chat channels. Online visitors can get instant answers to frequently asked questions, educate them about products and services 24 hours a day, and even gamify the chat experience in order to increase their prospects.

Take your knowledge base beyond the traditional limits. EV Self Help is our employee self-service solution that allows you to easily capture, deliver, and measure knowledge. Natural language processing (NLP), contextualization, and other features will give your users a dynamic and engaging way to use knowledge to help them. Our employee self service software features a drag and drop design studio which allows you to quickly and easily create Q&A decision tree. EasyVista Self Help lets you upload documents and multimedia such as videos or pictures for a more engaging experience. Users can then solve problems themselves. Quickstart allows subject matter experts (SMEs) to capture existing knowledge by automatically transforming Word and Excel documents in guided knowledge procedures and FAQs.

AnswerGPT™ is the generative AI Answer Engine that will revolutionize your customer service team. It will help you to improve CSAT and support costs, while enabling faster resolutions. Transform your domain enterprise expertise into dynamic answers. By surfacing contextualized information, your team can quickly resolve problems, improve response quality and keep your customers satisfied. Deflect common cases automatically, group similar cases and focus your team on high-value items. AptEdge integrates seamlessly with all your apps. AptEdge integrates with all the apps you use, including knowledge bases, ticketing tools, issue tracking tools CRMs, code repositories and collaboration tools. We have everything covered. Give your sales team an edge. Keep your developers focused on writing code. Help your product teams streamline their product optimization. Empower your agents as instant experts. Get full visibility on trending issues and stay ahead of them.

ON's enterprise-grade AI chat platform is the industry leader in enabling consumer engagement at scale for world-class brands. Our robust platform has been proven to generate new revenue streams, increase consumer engagement and influence online purchasing behavior. Integrating with Shopify allows us to deliver a better experience for our retail partners, removing friction and creating cohesion between the platforms in order to drive added value. Chatbots that provide product information can improve the shopping experience of consumers and increase conversions. Shopify's API allows us to retrieve comprehensive information about a retailer's products, including images, descriptions, and product IDs. Guided selling is supported by a variety of tools, including Shopify's product API.

ChatGPT is a simple Chrome extension that allows you to compose and respond to emails. The AI-based Guesty extension elevates customer experience and increases efficiency. ChatGPT is a simple Chrome extension that allows you to compose and respond to emails. Hostaway AI-based extensions will be available soon. It will improve the customer experience, and increase productivity. AI can help you increase productivity, lower costs, and improve the quality of your output by integrating it into your technology. AI optimizes business processes and makes data driven decisions in real-time, giving businesses an important competitive advantage. Today, request AI capabilities for your solution and start achieving greater successes. We can integrate cutting-edge AI into your solution if you partner with us. Our team is well-versed in AI algorithms, data analytics, and machine learning. We can ensure seamless integration.

Allow your customers to solve problems, get answers, and take action by delivering a natural conversational experience. Deploy a AI agent who is always available, empathetic and aligned with your brand voice and tone. Help customers with their most complex issues - whether it's an exchange or a subscription update. Use analytics and reporting tools to improve your customer experience. Sierra's conversational AI allows your company to create an AI agent that's personalized to your business. Imbue your agent's identity with your company policies, processes and knowledge. This will ensure that your agent represents your business to the fullest. Set goals to help your agent find the best solutions. Create guardrails so they stay on track and in line with your policies. Conversational AI doesn't just mean answering questions. With Sierra, your AI agent is able to take action.

Build a data-driven culture by providing your team with the data it needs to succeed. Real-time data on team performance, deal inspection and goal tracking. To increase the speed of your sales team, define all your metrics once to standardize terminology. You don't need to wait for someone to respond to you when you have data at your fingertips. Conversational AI allows anyone to conduct deep analysis by simply asking questions. Share and save conversations, reports and other team members' conversations. Explore the analysis to find out where the data originated and how the insights were found.

HumanX isn't just any AI. It's your omnichannel conversational artificial intelligence, specific to your business. Trained on your data, it ensures that responses are always relevant, and on-brand. Personalized 1-to-1 communication across all forms of communication. Gathering precise, meaningful and persistent data through various channels. HumanX is not an open AI model, but a closed LLM where you can control your data and adhere to their data management policies. HumanX offers a seamless, intelligent and tailored experience across all channels. This demo will give you a glimpse of the future of AI-driven interactions in business. It will cover everything from intricate data integration to customer engagement in real-time. HumanX can help your brand succeed today.

Auralis AI is a platform that revolutionizes customer experience by using AI-powered automation. It allows businesses to streamline their support operations by automating repetitive tasks, providing 24/7 assistance in multiple language, and integrating seamlessly into existing CRM and helpdesk software. Auralis AI increases efficiency by reducing response time, minimizing human errors, and increasing customer satisfaction. It adapts to changing customer needs with its robust analytics and constant learning. This ensures personalized and efficient support. Auralis AI is a valuable solution for companies looking to automate intelligent customer interactions.

We identify qualified prospects hidden in your inbound leads. Our unique combination of 2-way text, AI-powered technology and skilled representatives allows us to engage, qualify, convert, and convert your inbound prospects. 6 out 7 leads won't reply to your emails or phone calls after you submit a form. 9 out 10 prefer to send text messages. Leads require immediate attention 24 hours a day, so a SMS-first approach is essential and a respectful, persistent follow up to convert leads into qualified prospects. Problem is that SDRs and sales teams don't have the tools or time to make these things happen. This leads to missed opportunities, lost time, and missed leads. It doesn't have it to be this way. Verse offers instant two-way text, multi-channel capabilities and AI-driven technology. Verse also has skilled reps who can instantly contact and engage every lead and pass on sales-ready prospects directly to your sales team.

Reduce repetitive work and allow teams to concentrate on high-value tasks that will increase employee satisfaction, and productivity. A 24/7 customer service system supports agents in their workflows and replaces waiting times. Modernize outdated systems with proactive, intelligent conversational AI that converts conversations into sales. Switch between voice, text, email and other channels to communicate with your customers. Our plug-and-play solutions make it easy to deploy chatbots or voicebots within hours. No code required. Our team has more than a decade of experience in creating reliable solutions that harness the most recent advances in conversational artificial intelligence. Our templates are industry-specific and can be used to create or modify bots. An intuitive interface tracks all conversations across all channels to track the performance of your bots.