Best Conversational AI Platforms for Microsoft 365

Sales teams of all sizes and industries can close more deals with Pipedrive. Used by over 100,000 companies, Pipedrive helps salespeople in SaaS and IT, consulting, manufacturing and construction, transporting and logistics, financial services and more focus on selling.

Clari Copilot (previously Wingman) transforms your revenue team by enabling them to win every revenue-critical situation. Clari Copilot’s conversation intelligence platform gives reps and managers everything they need to compete fiercely and spot revenue leaks. They can also close deals faster. Clari Copilot and Clari together give you everything you need to manage revenue on a single platform. Clari Copilot stores your conversation data right where your sales team is working, Clari. Clari Copilot is used by top sales teams from Chargebee, Oktopost and Properly Homes to manage their revenue.

Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. With the Pipeline Cloud, Qualified helps leading B2B companies like Autodesk, GE Healthcare, and VMWare tap into their greatest asset — their website — to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers to generate pipeline, faster. Conversations: Qualified Conversations is the B2B conversational sales and marketing solution that allows sales teams to turn valuable website visitors into instant pipeline by avoiding form fills and qualifying them through real-time voice, video, and chat conversations right on the website. Signals: Qualified Signals is the account-based buyer intent solution that delivers more pipeline by identifying buyer interest and intent that enables sales and marketing teams to build targeted account lists based on high intent, reach out to the right prospect at the right time, and personalize their outreach through sales engagement, marketing campaigns, and conversations on the website.

Flow XO, a powerful automation tool that allows you quickly and easily to build amazing chatbots that allow you to communicate with customers on a variety of sites, applications, and social media platforms. Chatbots are computer-generated applications that can have a virtual conversation with humans in a way that doesn't feel like they're talking to a machine. Chatbots should not pretend to be human but act like one. Chatbots can be used as a front door to your business. They provide a friendly and easy way for customers to ask questions or request information, rather than searching through websites or filling out traditional online forms. There are so many possibilities. Customers of Flow XO have created a variety chatbots that can complete a variety tasks to help them communicate better with customers.

The Outreach Sales Execution Platform allows sales teams to create pipeline efficiently and predictably close a greater number of deals. Outreach is the only platform that empowers all sales organizations -- from sellers, to front-line managers and sales leadership to ops -- to close more pipeline. If you want to win more sales by personalizing, prioritizing and analyzing your sales activities, then turn to Outreach. Outreach is the #1 platform for sales engagement that helps sales teams be more effective. Outreach can help you achieve your sales targets by optimizing workflows and creating pipelines. The top tools include sales sequences, dialer, tracking and email, outreach everywhere, content and email templates, analytics, reporting, and coaching analytics.

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

Accelerate sales and streamline service delivery with OnceHub's cloud-based online appointment scheduling and digital engagement platform. It makes light work of scheduling and managing meetings by allowing prospects and customers to book times that suit them and you team, right from your website or a hosted booking page. Pre-meeting information collection, lead qualification, routing, reminders, and follow-ups are automated, so your business is there to meet and greet everyone 24/7, even if your team isn't. You can also expect: • Pre-designed, customizable booking page templates and themes for embedded chatbots and forms • Native and third-party integrations to all widely used calendars, video conferencing tools, CRMs, and more • Resource pooling for improved efficiency when fielding meetings across teams of any size or location • Chatbots and interactive forms to replace static contact forms and traditional lead capture tools • Options to switch to live chat and instant video calls when the opportunity is too good to risk on a future-dated meeting • Analytics to identify trends and engagement rates, as well as manage team performance • Security in line with global regulations on privacy and data protection

Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. All Features Chatbot Studio Create & Manage Multiple Bots Pre-built Bot templates Dynamic Bot Notifications Chatbot Approval Management Knowledge AI GPT (Connect Website, SharePoint, PDF, etc) AI-powered Shared Live Chat Inbox App Workflow Builder Multi-Step App Workflows App Workflows Marketplace 100+ App Integrations On-prem App Connector for Bot Bot Training, Testing, Logs, and Advanced Analytics Chat Channel Integration (e.g., Teams, Slack, Website) MFA RBAC

Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises. Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation. Benefits of Rezolve.ai: • Enhance your service desk efficiency • Elevate your employee satisfaction (ESAT) and wait time • Provide support 24x7 • Eliminate Enterprise Friction • Increase Employee Productivity • Boost your ROI • Unleash digital dexterity • Engage your employees via MS Teams

Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.

Never miss a lead on your website. Chatbots and live chat can be used to reply 24/7 with friendly conversational messages. Adding a bot to your website is easy and quick with Continually. Potential customers expect an instant reply. Chatbots allow you to capture leads by automatically replying, even if you're not in the office or in another time zone. Drag and drop bot builders make it easy to create complex bots quickly. You can reply to messages in our inbox or take control of bot conversations. Customers can book meetings at a time and place that suits them both, without you having to lift a finger. Connect incoming leads with your CRM, email list, and more. Use our Wordpress plugin or our embed code to add our code to your site.

With our intelligent automation platform, you can create your own eworkers to automate business processes from end to end. Techforce.ai's integrated technology allows IT and business teams to create AI-powered e-workers using our proprietary Low Code Conversational AI and Document Processing AI capabilities. Customers say Techforce.ai's integrated low-code AI/Automation suite, and its "As a Service" e-worker business options are significant value differentiators compared with other siloed automation tools that require expensive and time-consuming system integration efforts to achieve the same.

A managed service specifically designed for bot development. Create intelligent, enterprise-grade bots that enhance the customer experience and keep you in control of your data. You can build any type of bot, from a Q&A bot or your own branded virtual assistant, to quickly connect your users with the answers they require. By easily integrating Cognitive Services, you can create a bot that can interact with users naturally. Open-source SDK and tools are available to help you build, test, publish, and publish your bot on Azure. Your bot can be deployed to popular channels wherever your customers interact. You can create your own virtual assistant with solution accelerators. Integrate bot service across multiple communication channels to reach more people, more often. You can use bots on your website, apps, Microsoft Teams and Skype.

This software is the most advanced to implement a conversational strategy. Our clients are engaged and convinced. No programming skills required. It is intuitive and easy to use, allowing users to create and manage bots easily. Our software is the result of over a decade of research in artificial intelligence. It allows you to create and manage bots in the most intuitive way possible, thanks to an intuitive interface. Its natural language processing algorithm creates a natural conversation with users. All of our bots comply with GDPR. The chatbot building platform is available as a self-service mode. This allows you to create your chatbot independently, without needing to code! Our intuitive bot management system makes it easy to integrate your bot into your website or mobile app.

The next generation CRM is human-friendly. The only Edge AI platform that puts sellers first can change sales behavior and increase effectiveness. Tact.ai has the perfect partner to improve your existing CRM, and gain control over your CRM footprint for a better future. It boasts a three-decade history of enterprise software and CRM, as well as a flexible engagement model that is future proof and future proof technology. Tact Assistant puts sellers first. Tact Assistant is the only user interface that combines real-time tracking, data entry on-the-fly, actionable nudges, insights, and productivity boosters. It's the only one-stop-shop for all things CRM.

A platform that is easy to use and doesn't require any code. It allows anyone to create their own bots, digital assistants, and automated work tools via communication channels such as Messenger, Microsoft Teams, Workplace, and Workplace from Facebook. You can easily build apps, automate workflows, and integrate processes into communication channels. This platform is trusted, secure, and scalable. Our simple-to-use bot-building platform allows you to create work and productivity tools without having to write a single line of code. Too many companies and organisations have had their work style changed over the years to accommodate rigid and inconsistent business systems. We believe this shouldn't be the case. You should be able build tools that fit your business needs, operational processes, and culture. In a matter of minutes, you can create and launch custom bots and automation tools.

It is easy to get lost in the shuffle of AI trends and buzzwords. You need a map to help you navigate the world of AI. Your company must know how automation can best benefit your bottom line, employees productivity, and the customer experience. Verint AI Blueprint™ allows you to determine which conversational AI use case will generate immediate ROI and long-term enterprise value. AI Blueprint, which is a team of experts from Verint, generates a roadmap to ensure your automation's continued success and improvement. It also highlights business opportunities based upon your customers' data. AI Blueprint will help you navigate the process of building enterprise-grade chatbots and conversational AI. While it's easy to believe in AI, without proper planning, you run the risk of launching conversational AI initiatives that don't address your customers' needs.

It will be a relief to know that you don't need to spend six years creating an AI assistant, which could impede your progress in other areas. You don't have the luxury of accepting a basic bot that has answers copied from another business. Our platform allows you to create your own AI assistant. It can answer 85% of the most common questions in your industry and you can choose which ones to live with. Your team will be able to spend more time on their work, which will allow you to create new features for your AI assistant. These features will allow your company to interact with thousands of customers 24/7 using conversational AI. You will discover more about yourself and your Reef dashboard as you dive deeper. We are there to help you manage all technology and assist you in improving and improving your AI.

Nuvento, a New Jersey-based chatbot services company, develops chatbots economically to meet your organization’s knowledge management, customer service, and other business needs. Our chatbots can enhance your enterprise's communication capabilities and personal assistance capabilities. They communicate with users in real-time using natural language, allowing users to solve their queries by themselves. Chatbots are designed to understand the user's intent and respond to customers or employees based on data stored within the enterprise. Nuvento's chatbot expertise gives us the edge to help your company solve real business problems through simple AI chatbot solutions. Chatbots allow retailers like yourself to make the most of conversational commerce. Chatbots that we create can be used to allow your customers to interact with you. They can also get basic customer support and purchase advice.

Empowering enterprise teams with the ability to create, manage, and scale engaging chatbots. Chatbots can be used to guide customers and increase sales. Rentokil Initial increased their customer's experience with Bessie, a chatbot that can handle queries, quotes, customer service requests, and other customer service inquiries 24 hours a day. EBM provides the tools and operating model to efficiently manage, monitor, scale, and continuously improve your chatbot program to achieve the best business results. Collaborate with other teams to improve chatbots. To drive user satisfaction and business goals, identify and track high-impact content areas. Supervised learning of misunderstood answers. Omni-channel: Chatbots can be deployed wherever customers are. Our API-first approach allows seamless integrations with your backend platforms to manage your customer chatbot journey.

Geomant can integrate with your existing technology to improve your customer experience. We unlock the potential of your contact centre through cloud-based solutions, seamless integrations, and other innovative methods. A fully-featured, cloud-based contact center system. Cloud-based infrastructure allows users to access all functionality without the need to invest in a hardware environment or licenses. Subscription-based pricing allows you to scale licenses according to your business usage. This means that you don't have to purchase more licenses than you actually need. It can be installed in as little time as a few hours. This allows you to quickly reap the benefits from adding a chat solution into your environment. Digital and social channels, in queue and scheduled callback, call recording and many other features. Wallboards and agent desktops can benefit from historical and real-time performance management. Microsoft Teams offers robust contact center capabilities that provide an omnichannel experience.