Best Conversation Intelligence Software for Freelancers

Achieve Revenue Excellence, Quarter after Quarter. Goodbye seller opinions. Welcome, contextual intelligence. Get accurate and reliable forecasting. Increase forecast accuracy by 25% Forecast risk is not determined by seller opinions, but context from emails and phone calls. Get real-time BI and reporting agility. You can save 20+ hours per week by automating the assembly of your reports and forecasts. Create new reports quickly and easily using the BI dashboards. Enhance the performance of frontline managers. To prevent deals from falling, identify at-risk deals early and often to save $1M+ per year. Get alerts about deal risk and engagement early. Performance of frontline managers can be improved. To prevent deals from falling, identify at-risk deals early and often to save $1M+ per year. Get alerts about deal risk and engagement early. The BoostUp Advantage. All functionality right out of the box Complete, Flexible Forecasting Forecast risk management

Live prompts to help you decide what the best thing is to say during customer interactions can dramatically improve your team's performance. There are experts on every team who are more productive than their peers. Cresta's AI is powerful and can learn from top performers and provide real-time guidance and coaching to help others. The result? The result? An expert at every customer touchpoint. Cresta's powerful AI engine continuously learns and optimizes to help teams improve performance across channels and use-cases. Your top performers will help you improve team performance and compliance. Cresta analyzes every conversation and tracks agent performance to identify coaching opportunities for managers so they can spend more time coaching than reviewing transcripts.

Ciara is a digital assistant that assists sales professionals worldwide in increasing their productivity and sales calls. It is simple to set up, use and adapt. Ciara was named one of the Top50 Digital Startups Europe by TechCrunch. It offers continuous innovation, superior call guidance and seamless integration with the most popular business apps. Make remote your unfair advantage. This powerful in-call assistant is available for both inside and remote sales teams. It facilitates smooth and productive customer conversations. Ciara is a brand new sales enablement software. It provides smart talking points and relevant information to guide remote customer conversations. Ciara records and transcribes the conversation and creates call summaries that are automatically synced with your CRM system. Both small and large sales teams can use Ciara's transcription and recording capabilities to create call summaries that are automatically synced to their CRM system. Customer interactions with Ciara

Salesken helps companies reap the benefits of the "Science of Sales". Based on customer conversations, you can see which leads are most likely to convert. Your sales team will be able to use real-time cues and contextual cues to close every deal. Make sure that every salesperson follows your winning strategy. Get insight into the strengths and weaknesses of your team. Leverage real-time cues during your conversations. Analytics and diagnostics can help you improve every day. Based on real customer conversations, get an X-Ray of the pipeline. Reps can use these conversations to get real-time talking points and advanced analytics after the call. Affordable pricing plans, pay-as-you go and integrations with all your favorite tools.

Transform your sales team into a high-performing revenue engine. Modjo is a conversational analytics tool that supports and coaches sales teams. You can increase your conversion rate by accurately identifying sales pitches and creating a powerful script. Your teams can be coached and onboarded in a straightforward and efficient manner. Analyze your conversations to make informed decisions and pilot them. Conversational analysis can be used to train your team and improve your sales performance. Develop a strong sales pitch by identifying your sales pitches. Your teams' best practices will guide your ramp-up process. Make use of the data that comes from conversations to unlock its full potential. This is the essential tool to bring together all business lines within your company. Sharing best practices helps you make rapid progress. Manage the feedback from your conversations efficiently. Increase communication and follow up with customers.

Voice communications are still the most popular way for customers to communicate with organizations. Voice is the most natural interface. However, it can be the most difficult to get insights from. Consider the contact center as an example. Although contact centers are experts in measuring call data, they rely on post-call surveys for quality measurements. The actual content of conversations is often ignored. Post-call surveys are not able to capture or understand the depth and meaning of what is being said. The number of VoiceAI ecosystem users have used in the past 12 months to process their calls. Reduced fines through improved risk management and compliance processes Reduced fines through improved risk management and compliance processes. Increased sales offering and customer profiling through deeper insight into customer journey. Conversion can be boosted by identifying verbal trends that lead directly to a sale.

A platform for voice data analysis, qualification, and measurement that is used by sales, marketing, and management teams. Artificial intelligence uses artificial intelligence to analyze calls and classify the most productive. It also creates automations that speed up the sales process. Calculate the ROI of calls and campaigns. To maximize your campaigns and ads' effectiveness, measure the origin and number of leads who call. Metrics about each salesperson and the terms that convert calls to sales. This data can be used to train the team and provide insight into the customer journey. You can track multiple points of sales (or call centers), and you can also see performance metrics related to marketing. All this in one central panel. We have everything you need to improve the efficiency of your operation!

Learn how customers engage with your sales reps in sales conversations. Turn them into revenue. The system captures and understands what customers say about each other and provides insights that can help increase predictable revenue. Let's face facts. Customers have many things on the mind. To better guide your conversations, you need to know what customers care about. Captures calls, transcribes using state-of-the-art AI transcription, figures who asked what, when and about what, and organizes it all with deals, accounts, prospects. Analyzes interactions by prospect/rep and tags, summarizes by topic and captures KPIs. Compares topic patterns that move deals through stages. Connect key KPIs, such as deal risks and other topic patterns, by stage, rep, to revenues. You can use insights to build a successful sales team and predictable revenue. Top closes are able to communicate in subtle ways that reflect their personalities.

Spool allows you and your team access and document key conversations from customer calls and sales meetings by simply pressing a button. Spool can be connected to your Zoom account. The Spool widget can be used during sales calls and customer calls to capture only the most important, non-sensitive portions of your conversations. There is no typing required. To capture as many discussion topics and as many calls as you wish, simply press the widget button. Spool uses text classification and sentiment analysis algorithms to identify and categorize the most valuable and effective parts of selected conversations and creates sales documents automatically. Spool automatically creates sales documents and emails them to you right after every discovery or qualification call.

Voyc allows regulated companies to inspect 100% of contact centre interactions using our speech analytics AI software. This software helps improve operational efficiencies and catch complaints. It also helps identify vulnerable customers and provide exceptional customer service. Voyc allows you to scale up your quality assurance efforts without additional costs or resources. It helps monitor 100% of calls, prevent multiple calls-backs, reduce formal complaints and ultimately improve customer satisfaction. You can improve the quality assurance process by reducing the number of people involved. This will allow you to train agents, collaborate more effectively, prioritize vulnerable customers and keep your focus on delivering objective assessments. We understand that managing risks at regulated companies is a daily battle. Voyc optimizes risk management by monitoring and analysing 100% contact centre interactions. This will ensure fair customer outcomes and protect your reputation.

Call Box offers comprehensive phone solutions that simplify communication, and improve efficiency in call handling. Avoid outdated hardware systems that can be difficult to set up and costly to maintain. Call Box's flexible, reliable VoIP system allows you to quickly make adjustments. With a unique combination human reviewers and machine-learning technology, you can uncover and fix any gaps in your phone processes. Continuous feedback loops allow you to change the outcome of calls before they end and create a culture of phone accountability. Call Box provides a great caller experience with custom call routing, customized time conditions, custom voicemail greetings, and custom auto attendants. Call Box provides information to your agents about customer history, lead source information and performance indicators when live calls are received into your business. Call Box connects callers to the right person as quickly as possible, based on past interactions, predicted agent success and advanced call routing.

Akkompany is an in call speedometer for sales calls. It's easy to keep track of the conversation and how you are doing. It all boils down to actionable insights. Who wants to wait 30 minutes after a call just to find out that you're monologuing a bit too much? If you are always looking in the rearview mirror, you won't be able to ring the bell as often. Elite athletes are always looking for ways to improve their performance. Akkompany allows you to see everything in detail so you can make informed decisions about how you can improve. There is no need to obtain 2-party consent as recordings are not required. This is similar to Google Meets closed captions. Because we don't record calls, compliance with GDPR and CCPA is easier. Your data can be managed easily. These benchmarks are based on industry research, industry best practice, thought leaders, and our own analysis.

VoiceIQ collects real-time information from every conversation so you can stop guessing, and instead start learning. VoiceIQ automates repetitive tasks and triggers CRM workflows so your team can focus on making calls. Innovative voice technology unlocks actionable insights from every call your team makes. Your team can make more successful calls with real-time AI guidance.

Sybill is a video assistant that can be used to help sales teams feel more connected emotionally. It records the body language and expressions of your buyer during a call to provide insight into who might be a champion and what gets them excited. Sybill gives sellers deep prospect insight, which allows them to move the deal forward. It allows sales leaders and coaches to modify their messaging and decks according to what resonates with prospects and help them coach their teams to be more successful. Sybill will show you the most memorable moments that got your prospects excited so that you can follow up with them on the things that matter most to them. Your prospects will have a pleasant experience if you are always in touch with their needs.

Yoodli, our AI-powered speech coach, will give you real-time feedback to improve your communication skills. You can improve your impromptu speaking skills and manage your anxiety about public speaking by playing 30 second games. Learn from TEDx coaches, World Champions of Public Speaking and other experts. Select your topic and set a time limit. Then, start speaking! You can view a live transcript and analytics on filler words, pacing and word choice. Once you feel comfortable, share your speech to friends and coaches for timestamped feedback.

Attention is your fully integrated, real-time voice assistant for sales. Attention uses state-of the-art AI capabilities to understand your conversations and quickly fills in your CRM fields. Attention provides real-time, actionable intelligence to sales reps while they are on the call. Attention will listen to your conversations and create the most relevant follow-up emails based on what was said. Attention's follow-up emails generate positive responses for +29% of our customers. You can be more effective in your conversations by knowing exactly what you should say.

Humanizing conversational Intelligence in Healthcare. Authenticx analyzes millions conversations to uncover recurring trends, which healthcare organizations can use to make informed and proactive decisions. Your transformational opportunities have been stored and ignored. We'll reveal hidden barriers, motivations, and transformational strategy using customer interaction data. One source of truth Insights from across the healthcare industry Your customers want to be heard. Are you listening? We're not just a software solution. Authenticx listens to, analyzes and activates the voices of customers to share insights which speak to both the head and heart. It's data-backed story telling at scale. You need a partner who understands that healthcare conversations are unique. Our software connects qualitative human emotions to quantitative metrics in order to identify transformational healthcare opportunities.

Kaizan uses conversational intelligence to highlight the health of clients and what will increase revenue. Client-centric teams are the future of relationship building. Kaizan's platform for client intelligence can guide your company in retaining and growing clients. Kaizan uses advanced language modeling and conversation intelligence to extract key tasks and actions that you'll require to enable client success. Kaizan populates your client work streams with summaries of conversations, next steps, risks and opportunities, and other information that helps the team retain and grow clients. Finally, a unbiased view into what's happening in your client portfolio. Stakeholder mapping plays a crucial role in managing client relationships. It helps businesses establish open communication channels and create a collaborative relationship. We share our tips for how to do it efficiently. Increase your revenue with these insights.

A new conversation intelligence platform has arrived. Instantly optimize your revenue organization and extract revenue-accelerating insight from customer conversations. Your sales teams can crush their quotas by quarter using conversation intelligence derived from calls, emails and video meetings. Conversation intelligence from trusted leaders in cloud voice. Accelerate your sales pipeline, automate operations, and improve your sales team. Automate mundane tasks to free up reps to focus on winning. Eliminate tedious tasks and workflows to achieve peak performance. Inform the right people when it is appropriate. Artificial intelligence (AI), highlights critical moments in the buyer journey, so you can identify and fix any pain points.

Listen to their own sales calls as well as those of other top performers. Pitch Patterns allows AI automation to learn more about every call faster. No one has unlimited time to listen every call. Now Pitch Patterns uses AI to automatically find out more in every call. Find out what your agents said to create the best sales pitches and see the emotional and logical patterns which led to a higher level of trust and engagement. You can detect when you and your clients are positive about the words they use to create a better connection. Artificial intelligence emotion tracking detects mirroring emotions, which leads trust to grow. Pitch Patterns detects long monologues, so you can pitch better and shorter next time. Listen to the most important parts in conversations.

Sales spends 6 to 8 hours per week on average on administration. Leexi gives your sales team valuable time back by automatically generating Meeting Summaries and Follow-up emails. Transcribe, analyze and summarize your video conferences and calls. Automate your follow-up email, automate onboarding, and surpass your quotas. Make every interaction count. Leexi's automatic insights will help you become a top seller. It is amazing and impossible before 2023. Record every interaction you have with your prospects, and base your marketing strategies on their expectations. Discover your customers' major objections and issues. Find out what they use most. Understanding how your customers perceive you and how to support their purchasing decisions.

Understand the top areas where your customers are satisfied and dissatisfied at a very fine scale. Discover your customers' frustrations and their suggestions to implement action plans. AlloIntelligence analyzes 100% of the conversations between your agents, your customers and their agents. We refine our understanding models based on state-of-the-art models to match the language of your customers. Discover the underlying causes of barriers to growth and conversion in sales, and take steps to overcome them. Replicate assignments within your team, identifying agent shortcomings and identifying best practices. Understand what your customers feel about your business and what they value.

Call insights with Conversational Analytics is designed to help you grow your dental business. It allows you to identify call trends from your daily front office transactions. Conversational analytics includes call performance reports, feedback and missed opportunity tracking. Peerlogic provides you with the tools you need to improve customer satisfaction and increase appointments. Take advantage of our suite of communication tools that streamlines calls, text messages chats, faxes, etc. Peerlogic cloud phone system will ensure that you never miss an important detail. It can be paired with your favorite dental practice software and VoIP phone systems. Peerlogic allows you to set up personalized, automatic alerts, nurture campaigns and real-time support. Customization allows you to better understand the needs of each patient while increasing scheduled appointments.

The digitally empowered customer of today is present across multiple channels. It is therefore essential for brands to invest into technology and tools that enable them to listen to the "Voice of Customer" (VoC). Traditional contact center solutions tend to be a little bit focused on speech analysis and miss out on important insights from non-voice channels. Gnani's AI enabled ML-driven omnichannel analysis gleans deep insights from different channels and presents them to enable actions for improving the customer experience.

Zoom Revenue Accelerator, a conversation intelligence tool for Zoom Meetings users, is a conversation intelligence software. Zoom Revenue Accelerator provides seller guidance, including highlights and talk-listen ratio. It also includes filler words, call review, which allows you to find the parts of the conversation that the prospect found engaging, as well as next step reminders. Zoom Revenue Accelerator is an intelligence tool that aims to: - Actionable Feedback - Reduces anecdotal comments and identifies improvement areas using post-meeting analyses that include transcription highlights, sentiment and engagement scores. - Accurate Forecasting - Digestible and aggregated insights integrated in a CRM provide context to the sales funnel, highlight deals which need attention, identify pipeline trends. - A better understanding of deals - Displays deals by stage, team, size and opportunity name. Analyzes the number of interactions and customer sentiments.