Best Consumer Video Feedback Software with a Free Trial of 2025

UserTesting transforms how enterprises gather and apply human insights by combining a massive, engaged global participant network with AI-powered insight synthesis. The platform offers fast, reliable feedback to improve marketing effectiveness, product usability, and customer experience strategies. By replacing traditional surveys and focus groups, UserTesting helps businesses quickly validate ideas, co-innovate with customers, and refine messaging to boost conversion rates and loyalty. Its enterprise-grade security and compliance certifications, including SOC 2, GDPR, and HIPAA, make it suitable for the most regulated industries. Leading companies such as Kimberly-Clark and Wells Fargo use UserTesting to accelerate decision-making, reduce costs, and improve customer satisfaction scores. The platform scales from individual teams to large organizations, providing expert-led services and onboarding to ensure success. UserTesting’s intuitive tools make it easy to get feedback on campaigns, UX designs, and digital experiences. Overall, it empowers businesses to move faster and smarter with the real voice of their customers.

Dovetail offers a powerful AI-driven solution for organizations looking to centralize and unlock customer intelligence at scale. It automates the extraction of insights from diverse sources including product feedback, sales and customer calls, usability tests, and surveys. By synthesizing large volumes of data into thematic reports and real-time alerts, Dovetail enables product teams to make faster, evidence-based decisions. The platform integrates seamlessly with communication tools like Slack and Microsoft Teams, making customer insights easily accessible throughout the organization. Dovetail also facilitates participant recruitment from over 3 million verified users to support continuous research efforts. Backed by leading global companies such as Shopify, Canva, and Mayo Clinic, Dovetail drives measurable ROI with rapid payback and high adoption rates. Its enterprise-grade security and scalability support even the most complex customer intelligence needs. This all-in-one platform accelerates innovation by turning raw feedback into clear, actionable knowledge.

Quickly gather customer videos in just moments for purposes such as video testimonials, capturing the voice of the customer, and sending video messages. This efficient process allows for seamless communication and feedback collection from clients.

Elevate your video content beyond mere hosting by accessing all the essential tools required to turn ordinary videos into powerful conversion assets that can rapidly expand your business. You can effortlessly record video messages and instructional lessons directly from your computer without the need for any plugins, downloads, or installations. Video communication thrives on interaction, and with SnapByte, you can easily share specialized snap links with your customers or anyone interested. All they need to do is click on your unique link to record videos for you, eliminating any downloading or installing hassle. Collaborate effectively by uniting your team on a single dashboard, allowing for streamlined feedback with time-stamped comments and the ability to review videos in the pipeline prior to publishing. Create an unlimited number of video playlists to display your content seamlessly, utilizing these playlists to build comprehensive tutorial libraries, engaging video series, and captivating mini-vlog shows. Moreover, these playlists can be embedded in your blogs, websites, help centers, or e-learning platforms, or you can share their direct links on Adilo for wider reach and accessibility. With these capabilities, your video strategy can not only engage your audience but also foster a collaborative environment that drives business growth.

Boast streamlines the process of gathering customer feedback, video testimonials, and online reviews through a simple three-step method. Begin by either choosing from a selection of pre-designed form templates or crafting your own unique form. Tailor the questions and branding of your form to align with your specific requirements. Following that, enroll your customers in automated sequences to solicit their feedback or reviews consistently. Boast will dispatch a series of email or SMS reminders to help enhance your response rates effectively. Additionally, embeddable widgets allow you to optimize the customer feedback you collect. You can customize which responses to showcase and their visual presentation. Finally, insert a code snippet on your website to determine the placement of these widgets, ensuring they are prominently displayed for visitors. This approach not only improves engagement but also enhances the overall user experience on your site.

Vouch is a video communication product that helps teams create, collaborate and communicate with short-form video.

Enhance your website or prototypes by gathering video feedback directly from your customers. Utilize prompts displayed as text bubbles to instruct users on the tasks to complete—no coding necessary! Simply provide your testers with a unique link, and our system will identify them while capturing their video responses for playback in our application. By acting on the insights gained from this user feedback, you can boost conversion rates, improve user retention, and elevate customer satisfaction. Experience the process as you observe and listen to users interacting with your product, allowing you to pinpoint where they encounter issues and understand their perceptions. Effortlessly gain the insights you need, with the ability to guide your customers through feedback sessions using predefined prompts. Enjoy convenient access to all your recorded videos for quick reviews, and easily navigate to specific tasks of interest to share valuable data with your team. It’s all about harnessing user feedback to inform your product development and marketing strategies effectively. Moreover, this approach not only streamlines the feedback collection process but also empowers you to create a more user-centric experience.

Effortlessly create fully branded videos using just a smartphone with a streamlined process. Start by designing your branding template, then share a URL with participants to capture video clips on their devices, after which ShoutOut swiftly combines them into polished videos complete with music, graphics, and personalized name captions ready for sharing, downloading, or embedding on your site. Customizing your branding template is straightforward, allowing you to select your preferred intro, outro, logos, graphic overlays, and calls to action. You can choose to upload your own videos or tap into our extensive library of stock videos and music. Participants can easily record their clips or you can do it yourself, all through a QR code or simple URL, eliminating the need for any app installation. After recording, you can trim the clips, add name captions, review all details, and just hit upload. These clips are then seamlessly integrated with your branding elements and innovative technology to produce a high-quality video fit for sharing. Additionally, you have the option to upload various video clips and photos for use in compilations, highlight reels, Q&A sessions, or other creative video formats. Best of all, no prior editing experience is required to achieve stunning results. This makes video creation accessible to everyone, regardless of their skill level.

Experience the impact of a comprehensive agency testimonial campaign with just a single click. Revscog simplifies the process of requesting, filtering, and showcasing video testimonials from your clients. Our goal is to elevate video as a key component of social proof. To achieve this, we've designed our platform to automate and streamline the entire process effortlessly. You can send review requests via text to clients, whether through automated systems or individually tailored messages. Your clients can then record video testimonials right from their mobile devices. Once recorded, you can browse all video reviews and select the ones you wish to display on your website. Highlight your best testimonials directly on your site and create a personalized call-to-action for your widget to enhance conversion rates. Additionally, you can generate instant transcriptions of the videos, which can significantly improve your search engine optimization. Our commitment to making video the focal point of social proof is unwavering, and that begins with ensuring your success. Our dedicated team is here to support you in maximizing the potential of Revscog. To aid in this journey, we're also compiling a comprehensive library of video content to assist you further. This resource will provide valuable insights and strategies to help you leverage the power of video testimonials effectively.

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

Plotto offers a comprehensive online video research platform that integrates survey and storytelling features. It serves as a complete solution for the creation, collection, analysis, and editing of video survey responses. With Plotto, participants can share their narratives through self-recorded testimonial videos that are personal, candid, and genuine. You gain insights into their full story, capturing all the nuances expressed in their own style. This allows you to perceive their emotions, such as smiles and pauses, and detect their feelings of joy or discomfort. By utilizing this platform, you can delve deeper into the underlying truths. As a fully browser-based tool, Plotto requires no downloads and is compatible with mobile devices, tablets, and desktops. It enhances comprehension not only of the words spoken but also of the emotions conveyed. Key features include transcription services, keyword trend analysis, sentiment evaluation, facial emotion recognition, and graphical data filters. Additionally, you can effortlessly create highlight reels to disseminate the stories, and all content generated remains your intellectual property. This makes Plotto an invaluable resource for gaining richer insights into the voices of your audience.

We are a dedicated agency specializing in video insights, utilizing a distinctive methodology that involves self-filmed videos. Our approach provides genuine, real-world insights designed to drive meaningful action. With a global reach and quick turnaround times, we ensure online efficiency in our process. Our method combines self-curated smartphone video submissions with structured questions distributed through email or SMS surveys. The qualitative videos we gather uncover intricate details and highlight various issues, while the quantitative responses offer strength and help in prioritizing findings. Clients gain access to the Verbate platform and its technology, which can be leveraged for both spontaneous projects or through a subscription model. The user-friendly software allows you to create personalized surveys and observe the incoming videos in real-time. Our extensive recruitment network enables communication with consumers across the globe. Feedback from consumers is promptly uploaded to our platform, facilitating swift analysis, and you can choose to view and listen to the feedback as it arrives, with or without our additional insights. This comprehensive approach ensures that our clients receive timely and actionable insights tailored to their needs.

Experience qualitative feedback like never before, with remarkable speed, extensive reach, and profound insights. Utilizing video feedback, you can gain a deeper comprehension of your customers while fostering empathy through agile qualitative insights on a larger scale. Stay attuned to the constantly evolving behaviors and attitudes of key individuals who impact your business, enabling you to inspire action and make informed decisions. Agile Qual is the most effective method for developing a strong empathetic connection to your organization. Our effectiveness is not just a claim; we have been recognized as the leading company in the Greenbook Research Industry Trends Report, the authoritative guide for consumer insights. Transform your qualitative research into an agile process through video feedback. This innovative approach allows you to obtain the nuanced understanding you seek from your most valued audiences, significantly reducing the time and expense associated with traditional focus groups and interviews. You can engage participants from across the globe using a series of questions that they can answer through self-recorded videos, enhancing both accessibility and reach in your research efforts. This method not only streamlines the feedback process but also enriches the quality of insights gained.

VideoForm empowers marketers to enhance lead conversion and foster engaging interactions with customers. By utilizing interactive videos, businesses can cultivate meaningful relationships. With VideoForm, you can design a personalized video presence to connect with potential clients directly. You have the option to select from a variety of pre-made templates or create your own VideoForm from the ground up. Regardless of your choice, you can set up your unique conversational experience in just three simple steps. Allow your audience to communicate in their preferred format—whether video, audio, or text—without the hassle of downloading additional software. People naturally gravitate towards a familiar voice paired with a face, making it easier to establish consumer trust through your genuine charm and personality. VideoForm facilitates direct, face-to-face conversations, fostering a human connection with your prospective clients. Getting started has never been simpler; you can choose from industry-specific templates or tailor a form to fit your unique needs. We recognize the intricacies of advertisements, enabling you to add titles and descriptions to your landing pages while making any necessary modifications. Just drop in your analytics, Facebook pixel, or tag manager ID, and let us handle the rest, ensuring a seamless experience for both you and your prospects.

Begin gathering feedback from your audience using their preferred communication platform. Enjoy the advantages of leveraging WhatsApp, the most widely used and cherished messaging application globally. With one-third of the global population engaging with WhatsApp daily, there’s no need to request your respondents to download another app when they already enjoy this one. Avoid the clutter of email inboxes by reaching them directly through WhatsApp, ensuring faster responses that can shift from hours to mere minutes. WhatsApp offers a familiar environment for respondents to comfortably share their views and insights. Connect with your audience in their preferred space, achieving response rates that can exceed 95%. Eliminate the hassle of switching between email links and cumbersome websites, and engage with them where they naturally interact. While quantitative data provides the "what," it often lacks the "why." Enhance your insights by pairing multiple-choice questions with video and audio responses, allowing participants to articulate their thoughts more comprehensively and enrich your understanding of their perspectives. This approach not only streamlines the feedback process but also fosters a more engaging experience for the respondents.

SimplyReview stands out as the leading video testimonial platform tailored specifically for small businesses and startups, making it easy to transform customer reviews into impactful social proof. Users can effortlessly create distinctive video testimonials that bolster their marketing efforts, while also personalizing interactions to seamlessly fit their brand's image; all of this is achievable without incurring expensive add-ons or unexpected charges. The platform boasts features such as customizable review and company pages, as well as options for sending SMS and email invitations, and offers smooth integration capabilities. Additionally, SimplyReview simplifies the process of collecting reviews by automating requests, allowing customers to record their feedback directly from any device, all without the need to download any applications. This user-friendly approach not only enhances customer engagement but also elevates the overall marketing potential of businesses.

Utilize AI to engage with your customers and transform their most memorable experiences into easily shareable video highlights, all without the stress of scheduling or logistical hurdles—simply focus on the outcomes. Notable Features Include: - AI-Driven Customer Interviews: Seamlessly gather testimonials with the assistance of AI-led interviews. - Effortless Collector Link: Distribute a link that allows for the collection of testimonials without the need for complex scheduling. - Immediate Video Clips: Obtain AI-generated, ready-to-use video highlights in an instant. - Expert Video Editing: Professional video editors refine the clips to ensure high-quality, branded content. - Personalized Assistance: Access dedicated support tailored to enhance your video marketing efforts. With this innovative approach, you can amplify your customer engagement and showcase their stories effectively.

Emble is an unmoderated remote study platform that simplifies creating, sharing and analysing studies. Emble is designed for efficiency. It lets you set tasks, invite participants and automatically gather insights. All while offering high-quality videos of participants as they interact with your prototypes or websites. Emble's AI-driven analysis, seamless functionality and user-centric design help you capture real feedback from users and create products that resonate with your audience. Emble was born out of frustrations with traditional user research. Our founder, a former Product manager, saw how time-consuming the process can be. Jumping between tools, recruiting participants and conducting sessions, then spending hours reviewing results, was a frustrating experience. Emble was built to streamline the process and make it more efficient.