Best Web-Based Computer Aided Dispatch Software of 2025

Industry-leading NEMT & Paratransit Scheduling & Distribution Software. TripMaster offers cost-effective, efficient paratransit management software, including demand-response and NEMT. Supporting paratransit and NEMT operations using user-friendly solutions TripMaster was founded by its customers. It's a full-service transit solution that includes modules for: Automated Scheduling, Powerful custom Reporting, Integrated Voice Response, Mobile Solutions and an automated vehicle locator. CTS Software provides complete auditing support, cost control, manpower, vehicle resource management and route management. It also offers statistical reporting, computer-assisted schedule, electronic billing and many other features. We offer a 90-day money-back guarantee. After a live demonstration of TripMaster, we will set up your database and work closely with you to train your staff.

Dispatch Science automates and optimizes all your deliveries. As a Transport Management System, Dispatch Science automates, optimizes, and manages all the steps required by a delivery company to run their business. It supports order-booking and CRM via a self service customer portal, pricing, real-time tracking with predictive ETAs, returns management, proof of deliveries, barcode scanning, billing, and driver management with a complete iOS/Android mobile driver app. As a route management solution, it supports scheduled route management, which can optimally integrate with thousands of on-demand and planned routes. Our API allows automations to be extended to third-party applications such as accounting, eCommerce, and other 3rd-party logistics platforms. Our solution can be used in any industry where deliveries are required, such as: -Courier and parcel delivery -eCommerce last mile deliveries -Manufacturing distribution -3PL -Restaurant, food and beverage distribution -Medical, hospital, and pharmaceutical deliveries -Retail last mile distributio

Field Force Tracker - An Enterprise-Grade, Comprehensive, and Easy-to-Use Field Service Software Solution Field Force Tracker™, is an extremely feature-rich, comprehensive, easy-to-use, and comprehensive Field Service Software that integrates the most powerful mobile apps in the industry. It allows you to quickly schedule jobs, dispatch the right employees, collect accurate data, manage inventory, and invoicing faster. Our field service software allows you to reduce waste, get more done quickly, and be more profitable. It is affordable for even the smallest businesses, even though it has enterprise-grade features that can support large deployments. It is a Cloud-hosted, Web-based Field Service Management Software that streamlines Job Scheduling and Dispatch, Customer Management as well as Vendor and Employee Management. Work Orders, Equipment Maintenance Management, Asset Management, Employee Tracking, Asset Management, and Customer Service Tickets will all be streamlined.

Onfleet's user-friendly delivery management software makes it easy to manage and analyze last-mile deliveries. Onfleet offers intuitive smartphone apps for drivers, a web dashboard for dispatchers, automated SMS notifications, and driver tracking for customers. Our API allows integration into other systems and online ordering. Our software has been used to power millions of deliveries in 60+ countries. Get your free trial today!

TruckX is a leading All-In-One ELD and Fleet Management Platform for commercial fleets providing ELD Compliance, Asset Tracking, and AI Dashcam (Driver Safety) solutions. Trusted by more than 100,000 drivers, our mission is to make fleet management seamless, efficient, and backed by great Customer Support you can rely on. Whether you are an owner-operator or manager of a large fleet, we offer technology-forward solutions coupled with user-friendly software tailored to meet your unique needs. Our multi-language On-Call Customer Support team is here to assist you in 5 languages, having your back 24/7 so that you can focus on the road ahead.

Mark43 stands out as an innovative software platform designed to transform public safety operations, encompassing police dispatching, investigative processes, evidence management, report generation, and crime analysis. By offering exceptional integration of data and increased efficiency for its users, Mark43 combines a records management system with computer-aided dispatch, significantly improving the response time and safety of first responders while simplifying the reporting tasks for law enforcement agencies. This integration not only aids in real-time decision-making but also enhances overall operational effectiveness in public safety.

HorizonGo, a cloud-based, customizable trucking software, gives you remote access to your customers, drivers and equipment at any time. Melton Technologies' HorizonGo software solutions reduce costs and time. They use the cloud, proprietary technology and mobile apps to provide seamless connections between owners/operators and dispatchers, drivers, clients, and drivers. All data generated from load booking to delivery is available in real-time. Digital reporting eliminates the need to enter and retrieve Excel data manually. HorizonGo is at the forefront of cloud-based trucking software.

In critical moments, having the appropriate responder equipped with essential information can be a matter of life and death. Integrating your CAD system with 911 services maximizes the potential for a well-coordinated response. During emergencies, the urgency is paramount, and it is essential for your agency to deploy assistance as swiftly as possible. Enhance the safety of both your community and responders by facilitating cooperation across various jurisdictions, encompassing law enforcement, fire services, and EMS. By utilizing the most precise recommendation features, you can potentially reduce dispatch times by 2-3 minutes. To ensure dispatchers are prepared from the outset, implementing a unified software solution is key. This integrated system allows seamless information sharing among dispatchers and responders, while sophisticated location and recommendation functionalities ensure that the most appropriate unit is dispatched to the exact location in the shortest timeframe possible. Moreover, this streamlined process not only improves response times but also fosters a collaborative environment among different emergency agencies.

The CrimeStar Computer Aided Dispatch (CAD) system offers a robust real-time command and control experience, tracking details related to various calls and the activities of field units across Police, Fire, EMS, and Public Works. This versatile system, designed to integrate seamlessly with the widely-used CrimeStar Records Management System (RMS), employs an intuitive drag-and-drop interface that caters to agencies of all sizes. Operating securely within the RMS, dispatchers benefit from comprehensive access to advanced search capabilities and a wealth of information housed in the records management platform. The CrimeStar CAD features an efficient control panel that accommodates all transaction types, which can be managed using either a mouse or keyboard. For seasoned dispatchers, a traditional command line option provides a familiar and fast-paced work environment. Additionally, CrimeStar CAD includes multiple large status windows, enabling dispatchers to monitor all relevant information at a glance and interact with any unit as needed, ensuring swift and effective response capabilities. This adaptability and comprehensive design make the CrimeStar CAD an essential tool for modern emergency response agencies.

The 365 CAD system enhances the efficiency of first responders by streamlining the process from the initial call taker’s response plan to the dispatcher’s automated unit selection, ensuring officers are alerted promptly. It boasts the quickest response time from call initiation to officer arrival, thanks to Velocity’s patented technology that reduces delays between those who need assistance and the emergency services. Additionally, Velocity offers a comprehensive 360° view of the situation for call takers, dispatchers, and mobile units, integrating live camera feeds and critical information regarding the incident. This interconnected system can autonomously deploy drones while providing real-time support to officers on the scene. Furthermore, 365 CAD automatically pinpoints the incident’s latitude and longitude, displaying it accurately on the CAD map. Essential details such as caller name, address, city, and phone number are seamlessly integrated into the CAD, significantly reducing data entry requirements. Operators also have the capability to create multi-agency files and update dispatches for multiple agencies simultaneously with just a single click, which enhances coordination and response efforts across different emergency services. This advanced system ultimately contributes to a more effective emergency response framework.

Monitor your fleet effortlessly with the help of drivers' smartphones, streamline booking management, dispatch tasks to the closest driver, and enjoy a customized customer app, among various other features. Competitive pricing is available for small businesses, with substantial discounts for those opting for annual payments. There are no initial setup costs, and you can obtain a temporary quarter license for as few as two users, along with comprehensive online training tailored to your needs. Starting your trial requires no credit card information, and there will be no automatic charges once your trial period ends. We offer complimentary support for intricate setups, and back-end data uploads are available upon request. All you need is a web browser for your office and smartphones for your team, ensuring seamless communication. Your contact information is protected and will never be sold or misused, while your business data remains secure from unauthorized access. Assistance is readily available via phone, email, and Skype, and you can take advantage of a free system demonstration as well as account setup help throughout your trial period. Additionally, our commitment to customer satisfaction means we are always here to support you, ensuring a smooth and efficient experience.

Your community and officers depend on you from the moment you put on your headset until the time you return home. Your workday is spent bridging the gap between people who need help and those who offer it. You are constantly at the edge of chaos and sanity, so you don’t have time for software problems. You need a tool that was born from the depths and frequent calls of the busiest shifts and baptized with coffee (there is no other holy liquid strong enough to make a dispatcher happy). You need EFORCE®, CAD. EFORCE®, a Computer-Aided Dispatch System, is a lightning fast system that helps agencies focus on the important work and not on running their software. You need an intuitive CAD such as EFORCE® to help you with all the other tasks you have. EFORCE®, CAD was designed by dispatchers and ex-distributors. It has user-friendly features that are focused on the task at hand. You always have the right tools at your disposal! Get a product demo today to see for yourself!

UnicoTaxi offers a flexible and affordable taxi solution through its taxi dispatch system, effectively connecting taxi companies with their discerning clientele. Our comprehensive platform includes a sophisticated taxi management and dispatch software, featuring a user-friendly mobile app for passengers to request rides, a responsive driver application to handle those requests, and a structured admin panel that supervises the entire operation. This integrated approach ensures a seamless experience for both drivers and passengers alike. Additionally, our system is designed to adapt to the evolving needs of the transportation industry.

EverTransit is an advanced mobile platform dedicated to transportation, technology, and data management. With state-of-the-art tools at your disposal, you can effectively oversee your fleet. Enhance your customers' mobile experience by enabling them to book rides for immediate use or schedule them for later. Operate your business according to your preferences with a comprehensive back-end system that handles billing, customer relations, and accounting seamlessly. Join EverTransit Connect, the pioneering on-demand affiliate network designed specifically for arranging rides in and out of agricultural areas. Improve the efficiency of your pre-scheduled bookings while acquiring the functionalities necessary for a more dynamic on-demand service. You have the freedom to determine how rides are dispatched, with options such as first-come, first-served, nearest driver, and delayed dispatching. Additionally, the driver application provides an intuitive interface for responding to ride assignments, accepting job offers, invoicing customers, and managing all aspects of their rides effectively. This holistic approach ensures that both drivers and customers benefit from a streamlined and responsive transportation experience.

ARMS equips your agency with essential tools to thrive. By utilizing ARMS Computer Aided Dispatch, you can save time, maintain organization, and ensure the safety of personnel in the field. With ARMS CAD, dispatchers can manage units and retrieve vital data all within one user-friendly application. It seamlessly interfaces with NCIC along with State and Regional databases, enhancing connectivity and accessibility. Additionally, ARMS CAD integrates effortlessly with other ARMS solutions such as Mapping, Records Management, and Mobile applications. This system effectively oversees resources, responses, and all dispatching tasks, making critical information readily accessible with just a few keystrokes, which reduces redundancy and boosts efficiency. Furthermore, ARMS CAD simplifies the management of units, accommodating the needs of single agencies, multiple agencies, or various jurisdictions. Dispatchers have the flexibility to choose between single or multiple-monitor setups, ensuring that the system can be tailored to meet the specific demands of each agency's operations. Ultimately, ARMS CAD streamlines the dispatching process, allowing for improved communication and coordination in emergency situations.

Wise Systems is an autonomous routing and dispatching software that empowers drivers and fleet managers to improve customer service and fleet efficiency, while seamlessly adapting to all the challenges they face. Request a free demo today.

Valcour SaaS CAD/RMS™ includes a comprehensive CAD interface as an integral part of its offering without any extra charges. The system allows for various dispatch methods including flexible, self, silent, and shared dispatch. To accommodate the diverse preferences of Dispatchers regarding data entry, Valcour™ features both a text-based Command Line Interface and a user-friendly menu-driven interface. Every call logged receives a sequential incident number determined by the agency's configurations. Additionally, calls can be easily canceled by selecting a checkbox on the initial call interface. Even if a call is canceled, it remains in the system with its number intact, allowing for statistical tracking or modifications such as dispatching at any future time. This approach ensures that all calls are meticulously recorded and managed, enhancing operational efficiency and accountability.

Infinite Cab, a taxi booking application similar to Uber, has been crafted by talented developers specializing in taxi app solutions. This all-encompassing taxi dispatch software empowers you to establish a robust transportation enterprise through effective taxi app development. Our extensive range of features is designed to help you navigate the challenges and competition of today’s business landscape. We provide exceptional functionalities in our taxi booking and cab management software, ensuring seamless and dependable operations that drive remarkable growth and transform your business into a new realm. The Uber clone app and our taxi dispatch software include a user-friendly mobile application for passengers to conveniently book rides, an efficient driver app for managing passenger requests, and a comprehensive admin panel for overseeing the entire operation, ensuring efficiency and effectiveness in all aspects of the service. Additionally, our platform is continuously updated to incorporate the latest trends and technologies in the transportation industry, keeping your business competitive and relevant.

If you're looking to transform the world as a leading taxi service provider, we aim to revolutionize your operations by enabling you to manage your dispatch processes with incredible efficiency. TaxiMobility is pioneering fresh technological pathways with a unique taxi dispatch system that boasts precise features tailored for all non-emergency medical transportation (NEMT) requirements. Our system is not only convenient and budget-friendly but also designed to cater to the mobility needs of individuals with disabilities, integrating GPS vehicle tracking for seamless and automated monitoring of vehicle locations to ensure safety without sacrificing comfort. Furthermore, our powerful dispatch module is dedicated to fulfilling all mobility needs in the e-hailing sector, presenting unparalleled medical transportation software equipped with effective functionalities that set a new standard in the industry. With TaxiMobility, you gain the tools necessary to enhance your operational capabilities while providing exceptional service to your clients.

In emergency dispatch centers, having access to detailed and precise information can play a critical role in life-or-death situations. With Spillman Flex’s law enforcement dispatch software and CAD mapping tools, you can ensure that the correct units are dispatched to those in need swiftly. This system supports a variety of public safety answering points, jurisdictions, and disciplines, all on a unified platform, while allowing individual agencies to maintain their independence through tailored configurations and reports. You can efficiently dispatch units, log calls, and search for information using your keyboard and mouse, or directly through the CAD command line, which offers prompts to facilitate quick and accurate command entry, ultimately conserving valuable time. Features that are user-friendly, such as right-clicking and drag-and-drop functionalities, are also available to enhance usability. This ease of use ensures that dispatchers can focus on what truly matters—responding to emergencies effectively.

Valor CAD (Computer Aided Dispatch) solutions are utilized globally by military forces, law enforcement agencies, and Public Safety Answering Points (PSAPs) to streamline their call-for-service (CFS) operations, enhance coordination during emergencies, and bolster public safety. Engineered to be user-friendly and customizable, this commercial off-the-shelf (COTS) system features robust command and control functionalities along with comprehensive reporting tools, empowering command staff, communication teams, and first responders with immediate access to both current and historical incident data, thereby facilitating better-informed decision-making. In addition, Valor RMS (Records Management System) is fully integrated with Valor CAD and various other components like BOLO, Evidence, and Warrants within the Valor Incident Management System (Valor IMS), all supported by a unified SQL database. This integration allows Valor RMS to efficiently gather data directly from completed CAD events and automatically populate an officer’s initial incident report, significantly improving the accuracy and efficiency of information sharing across departments. Such seamless data exchange not only enhances operational efficiency but also ensures that critical information is readily available for future reference and analysis.

Dump Truck Dispatcher, a cloud-based software, streamlines operations to make aggregate hauling more efficient. Reduce the time spent dispatching drivers by half. You can cut down on the time spent creating invoices and tickets by as much as 80%. You can organize and manage your orders, tickets and schedules. Invoices, dispatches and drivers are all included. Pay and maintenance is also possible. You have two options when using our driver app: you can allow the driver to enter the tickets as they are loaded or you can have the system create a placeholder ticket automatically when the truck is loaded. You will be able to see that the driver has not given you all of their tickets if they are turning them in from the quarry. This approach reduces the time it takes to enter ticket data.

LiMobility is a specialized limousine management platform designed specifically for limousine businesses to effectively oversee their bookings and dispatch operations. With its intuitive dashboard, comprehensive analytical reports, and user-friendly applications, it empowers service providers to streamline their business processes effortlessly. Additionally, the software enhances operational efficiency, ensuring that companies can focus on delivering exceptional service to their clients.

In critical moments, it is essential for EMS call takers and dispatchers to possess the necessary tools to match response efforts with transportation requirements while utilizing data to strategically position vehicles for rapid intervention. By predicting where assistance will be required, time is conserved, which is crucial for saving lives. ZOLL® Dispatch serves as a comprehensive, data-driven solution for call taking and computer-aided dispatch (CAD) that empowers your team to react promptly, communicate efficiently, and achieve superior results with greater effectiveness. This smart system not only minimizes the workload and potential errors but also enhances two-way communication with medical facilities and includes extensive monitoring and quality assurance features. Additionally, the visually intuitive dashboard provides users with the ability to evaluate and track performance metrics, fostering ongoing operational enhancements and ensuring the highest standards of service delivery. Ultimately, ZOLL® Dispatch is designed to enhance the overall effectiveness of EMS operations.

Intergraph Computer-Aided Dispatch (I/CAD) represents a premier suite of software designed for effective incident management. This platform encompasses a comprehensive range of integrated functions, including call handling and dispatching, advanced mapping, seamless field communication, thorough data reporting and analysis, as well as application integration. By utilizing I/CAD, organizations can significantly improve the quality and accessibility of vital information, thereby establishing a unified operational picture that supports informed decision-making during responses. Furthermore, I/CAD allows organizations to tailor applications, interfaces, business protocols, and workflows to align with their unique operational demands, accommodating everything from individual agencies to expansive multi-agency communication centers, as well as facilitating virtual consolidations and hub-and-spoke setups for agencies that utilize shared systems. This adaptability ensures that various operational needs are effectively met across different types of organizations.