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features
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support

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Description

Protel's Booking Engine allows hotels to personalize its appearance and functionality, ensuring it meets specific requirements and provides a memorable entry point for guests as they navigate the booking experience. On the technical side, the Booking Engine connects seamlessly with the hotel's property management system, enabling real-time online reservations and immediate updates on room availability. This integration enhances operational efficiency and improves the overall guest experience.

Description

Protel’s user-friendly property management system enhances the guest experience in hotels significantly. By minimizing the time spent on administrative tasks, staff can devote more attention to their guests. The system facilitates flawless communication across different departments. Additionally, it includes billing and invoicing capabilities to ensure that every transaction is meticulously tracked. Furthermore, Protel offers both Cloud-based and On-Premise options, catering to diverse operational preferences. For event management, Protel MICE provides comprehensive support, ensuring that every detail is meticulously managed from the initial inquiry to the final payment. This meticulous planning lays the groundwork for successful events. Protel's Booking Engine allows hotels to tailor the look and functionality of their reservation systems to meet their specific requirements, thereby enhancing the guest experience even before arrival. Moreover, Protel Voyager is an award-winning application that simplifies the process for hotels and hotel chains to launch their own branded mobile app, seamlessly integrated with the Protel PMS. This innovative solution not only streamlines operations but also significantly elevates guest engagement and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IronWiFi Yes 
Abitari Yes 
Altitude No 
Cendyn Guestrev No 
Civitfun Yes 
FLEXIPASS No 
Flexkeeping Yes 
Impala No 
LodgIQ No 
NETx BMS Platform Yes 
PUR Valet No 
Pulsonix No 
RoomPriceGenie No 
Stardekk Yes 
Teliqon No 
Trivec No 
Yeastar P-Series PBX System No 
happyhotel No 

Integrations

IronWiFi Yes 
Abitari No 
Altitude Yes 
Cendyn Guestrev Yes 
Civitfun No 
FLEXIPASS Yes 
Flexkeeping No 
Impala Yes 
LodgIQ Yes 
NETx BMS Platform No 
PUR Valet Yes 
Pulsonix Yes 
RoomPriceGenie Yes 
Stardekk No 
Teliqon Yes 
Trivec Yes 
Yeastar P-Series PBX System Yes 
happyhotel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Planet

Founded

1985

Country

Ireland

Website

www.weareplanet.com/hotel-booking-engine

Vendor Details

Company Name

Planet

Founded

1985

Country

Ireland

Website

www.weareplanet.com/welcome-protel

Product Features

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM No 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management No 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering Yes 
Employee Management Yes 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management Yes 
Guest Experience (GEM) Yes 
Housekeeping Management Yes 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental Yes 

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