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Description
In today's era of personalization, meeting the expectations of hotel guests has become crucial, and guestext is here to ensure that those expectations are met! With streamlined communication, guestext allows hoteliers to establish a personalized connection with guests even prior to their arrival. By utilizing our opt-in messaging platform, hotels can foster complete guest satisfaction, which is essential for cultivating guest loyalty. The guestext service creates a dynamic two-way mobile connection that enhances communication, leading to an overall improved guest experience. Whether reaching out to individual guests, groups, or all who have opted in, hoteliers can engage with their clientele before, during, and after their stay. This system not only strengthens guest relationships but also drives repeat business, generates additional income, and encourages direct guest feedback. Remarkably, hospitality studies reveal that 78% of guests prefer text messaging for communication! Moreover, text messages boast an impressive 8 to 1 response rate when compared to traditional emails or phone calls, allowing for immediate connectivity with guests. Ultimately, guestext revolutionizes how hotels interact with their patrons, paving the way for exceptional service and unforgettable experiences.
Description
Utilize m-hospitality’s innovative technology to enhance the performance of your hotel significantly. Provide one-of-a-kind, tailored experiences that surpass guest expectations and build enduring relationships with them through advanced digital solutions. Increase your revenue by optimizing operations and boosting guest satisfaction levels. Transform the guest experience with m-hospitality’s AI-driven solutions that span from the moment of booking to after checkout, ensuring unparalleled service. Respond to real-time needs, transform the definition of satisfaction, and fully embrace the AI revolution within the hospitality sector. With the loyalty program from m-hospitality, we redefine the guest experience, enhance engagement, and provide flexible vouchers that can be redeemed throughout your establishment. Customize rewards for loyal patrons, amplify their loyalty, and create unforgettable memories that will shape the future of hospitality. This approach not only enriches the guest experience but also strengthens the bond between hotels and their visitors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
guestext
Founded
2011
Country
United States
Website
www.guestext.com
Vendor Details
Company Name
m-hospitality
Founded
2018
Country
Greece
Website
www.m-hospitality.com
