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Description
eGifter Merchants™ offers a versatile gift card technology platform tailored for brands and retailers aiming to create, oversee, and expand their gift card initiatives. This comprehensive system facilitates both consumer and B2B gift card transactions, while also providing branded online storefronts, programs for in-app and in-store purchases, loyalty and marketing incentives, handling merchandise returns, and customer satisfaction efforts, along with the necessary administration and reporting for these services.
Designed to be adaptable to each merchant's specific requirements, eGifter Merchants allows brands to incorporate additional features as their offerings grow, avoiding the limitations of rigid, one-size-fits-all solutions. With a secure framework and the eGifter Shield™ for fraud detection and prevention, the platform ensures that dedicated support and professional management services are available to guide merchants in maximizing their gift card programs.
Furthermore, it accommodates both digital and physical gift cards (eGift and plastic), equipping merchants with the tools needed to effectively manage their gift card offerings across various channels and formats, ultimately enhancing customer engagement and retention.
Description
Established in 2011 in Huntington, NY, eGifter Rewards™ serves as a comprehensive gift card platform catering to bulk gift card needs, corporate rewards, employee appreciation, incentives, and payouts.
Through the eGifter Rewards Portal, users can send digital rewards, utilize bulk upload tools, or access a RESTful Gift Card API, offering over 3,000 reward choices from both global and local options across more than 65 countries and 50 currencies. The platform is versatile, accommodating programs for employee recognition, customer incentives, loyalty initiatives, corporate gifting, disbursements, and various other business payouts.
Leveraging advanced technology that eGifter utilizes daily, the platform emphasizes security, scalability, integration flexibility, and control over programs. To enhance security, eGifter Shield™ incorporates a proprietary layer with AI-assisted monitoring, while adherence to PCI DSS, SOC 1 and SOC 2 standards, along with privacy frameworks, ensures that enterprise compliance requirements are met. Additionally, clients benefit from expert guidance and dedicated support, which assists in the successful launch, management, and expansion of their reward programs, ultimately contributing to improved employee engagement and customer satisfaction.
API Access
Has API
API Access
Has API
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
eGifter
Founded
2011
Country
United States
Website
egiftermerchants.com
Vendor Details
Company Name
eGifter
Founded
2011
Country
United States
Website
egifterrewards.com
Product Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Product Features
Employee Recognition
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards