Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
Let's be honest, while CRM systems provide numerous features designed to enhance business efficiency, many users often express dissatisfaction with them. They frequently perceive the process of integrating and utilizing a CRM as cumbersome and annoying due to various factors, including a steep learning curve, repetitive data input, and an overall lack of user-friendliness. As a result, numerous CRM implementations tend to falter shortly after they are set up. Given these strained interactions, a pertinent question emerges: how can teams cultivate a better relationship with their CRM systems? One effective approach is to introduce a social and gamified CRM solution. By incorporating these elements, users typically find it easier to engage with the software, enjoy their routine tasks more, and ultimately enhance their productivity during work hours. A notable example is Zurmo, an innovative open-source CRM that was among the pioneers in embracing the gamification trend, seamlessly blending motivational techniques with core sales automation features to create a more engaging user experience. This approach not only helps in user retention but also fosters a collaborative environment where teams can thrive together.
Description
mLevel is a platform that optimizes training for employees and trainees. It helps to improve knowledge retention and skills use. mLevel lets users engage in multiple activity types that include microlearning and/or gamification. It allows users to create and maintain microlearning programs for future use. mLevel's powerful analytics engine provides real-time results and allows users to see the final result.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Google Analytics
Yes
Google Workspace
Yes
Intellum Platform
No
InterServer
Yes
Microsoft Outlook
Yes
Integrations
Gmail
No
Google Analytics
No
Google Workspace
No
Intellum Platform
Yes
InterServer
No
Microsoft Outlook
No
Pricing Details
$8 per month
Free Trial
No
Free Version
No
Pricing Details
Contact Us For Details
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
EspoCRM
Founded
2010
Website
www.espocrm.com/open-source/zurmo/
Vendor Details
Company Name
mLevel
Founded
2012
Country
United States
Website
www.mlevel.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
Course Authoring
Content Import / Export
Yes
Course Publishing
Yes
Gamification
Yes
Instructor-Led Courses
No
Interactive Content
No
PowerPoint Conversion
No
Self-Paced Courses
Yes
Storyboarding
No
Template Management
No
Test / Quiz Creation
Yes
Video Management
Yes
Gamification
Badge Management
Yes
Collaboration Tools
No
Contest Management
Yes
Feedback Management
No
For Call Centers
Yes
For Developers
No
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
No
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
No
Training
Academic / Education
Yes
Asynchronous Learning
No
Blended Learning
Yes
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
No
Synchronous Learning
No
Training Companies
Yes
eCommerce
No