Average Ratings 2,944 Ratings
Average Ratings 0 Ratings
Description
Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
Description
eComFax offers a cloud-based solution for virtual faxing and advanced messaging, enabling organizations to efficiently send and receive faxes, SMS, and certified SMS from any device with internet access. This service allows users to operate through email or an online platform, eliminating the need for traditional fax servers, dedicated phone lines, and physical resources like paper and toner. By supporting remote teams, eComFax ensures that documents can be accessed on computers, tablets, and smartphones, while centralized archives make it easy to track sent and received communications and their statuses. Furthermore, eComFax integrates seamlessly with Microsoft Teams and Cisco Webex via eBot, allowing users to manage faxes, SMS, notifications, traffic lists, and archives alongside their calls, meetings, and chats in a unified workspace. Additionally, its RESTful API and Node.js SDK empower businesses and software developers to securely incorporate faxing capabilities into various applications, such as ERP, CRM, and EHR systems, enhancing overall operational efficiency. This versatility makes eComFax a valuable tool for modern organizations looking to streamline their communication processes.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Albato
Yes
Aspect
Yes
Avoma
Yes
Clinch AGI
Yes
Eventide Elevate
Yes
FaxSIPit
Yes
Fivetran
Yes
Freshservice
Yes
Integrations
Microsoft Dynamics 365
Yes
Microsoft Teams
Yes
Albato
No
Aspect
No
Avoma
No
Clinch AGI
No
Eventide Elevate
No
FaxSIPit
No
Fivetran
No
Freshservice
No
Pricing Details
$10.50/user/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
zoom.com
Vendor Details
Company Name
eComFax
Country
United States
Website
www.ecomfax.com
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Product Features
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
