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Description
Zonmaster is a tool that Amazon sellers use to monitor, manage, and automate email, product reviews, orders, and feedback. You can create professional email templates using buttons, gifs, and emojis. You can A/B-test subject lines and analyze open rate. Based on triggers such as shipping, delivery, refunds, and feedback, send or exclude emails. Instant notification when reviews have been posted. You can monitor all product reviews and listings to be notified of reviews, hijacks and loss of boxes.
Description
Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$6.99 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Zonmaster
Founded
2015
Country
Canada
Website
public.zonmaster.com
Vendor Details
Company Name
unitQ
Founded
2018
Country
United States
Website
www.unitq.com
Product Features
Amazon Seller Tools
A/B Testing
Yes
Alerts / Notifications
Yes
Analytics / Reporting
Yes
Campaign Management
Yes
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
Yes
Email Marketing
Yes
Feedback Management
Yes
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
No
Rank Optimization
Yes
Refund Management
No
Review Management
Yes
Sales Tracking / Analysis
Yes
Shipping Management
No
Trend Analysis
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Bug Tracking
Backlog Management
No
Filtering
No
Issue Tracking
No
Release Management
No
Task Management
No
Ticket Management
No
Workflow Management
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
No
Text Analysis
Yes
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
No
White Label
No