Average Ratings 0 Ratings
Average Ratings 16 Ratings
Description
Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations.
Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles.
The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs.
Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.
Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.
Description
Revolutionize your team's collaborative efforts by providing them with a secure and shared workspace, ensuring their ideas are nurtured from initial concept through to completion. Foster an environment where creativity flourishes through effective collaboration and teamwork. Equip your team with a centralized platform for storing, organizing, and managing files, which facilitates effortless cooperation among members. Gain deeper insights into your team's interactions with customizable reports that include data on file access, audit trails, and more. Zoho WorkDrive adheres to stringent industry compliance standards like SOC 2 Type II and ISO 27001, guaranteeing the safety of your data at all times. Collaborate and shape ideas collectively, brainstorming in real-time with the tools offered by Zoho Office Suite. This versatile file management and collaboration solution is designed to accommodate any team, regardless of industry or size. Ensure your team’s files are securely backed up offline, remaining continuously synced and accessible. Our clients are achieving remarkable results with Zoho WorkDrive, transforming their workflows and enhancing productivity. Join them in experiencing the powerful capabilities of a well-organized and collaborative workspace.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ALIX by Agilean
No
AeroFTP
No
Axis LMS
No
Bigin by Zoho CRM
Yes
DoorLoop
No
RcloneView
No
Truto
No
WhatsApp
Yes
Zapier
Yes
Zoho Books
Yes
Integrations
ALIX by Agilean
Yes
AeroFTP
Yes
Axis LMS
Yes
Bigin by Zoho CRM
No
DoorLoop
Yes
RcloneView
Yes
Truto
Yes
WhatsApp
No
Zapier
No
Zoho Books
No
Pricing Details
$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free, Standard and Professional and Premium editions available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$2.50 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/fsm/
Vendor Details
Company Name
Zoho
Founded
1996
Country
United States
Website
www.zoho.com/workdrive/
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Product Features
Cloud Storage
Access Control
No
Archiving & Retention
No
Backup
Yes
Data Migration
No
Data Synchronization
Yes
Encryption
No
File Sharing
Yes
Version Control
Yes
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
Yes
Document Management
Yes
Project Management
No
Real Time Editing
Yes
Task Management
No
Version Control
Yes
Video Conferencing
No
Content Collaboration
Client Portal
No
Cloud Storage
No
Digital Asset Management
No
Document Creation / Editing
No
Document Management
No
Electronic Signature
No
Feedback Management
No
File Sharing
No
Messaging / Discussion
No
Real-Time / Interactive Editing
No
Roles / Permissions
No
Search
No
Version Control
No
Video / Image Editing
No
Workflow / Approval Process
No
Document Collaboration
Access Control / Permissions
No
Autosave
No
Chat / Messaging
No
Cloud Storage
No
Comments / Annotations
No
Edit / Change Tracking
No
Electronic Signature
No
Multiple File Formats
No
Pre-made Templates
No
Search
No
User Tagging
No
Version Control
No
Workflow / Approval Process
No
Document Management
Access Controls
No
Archiving & Retention
No
Collaboration Tools
Yes
Compliance Tracking
No
Document Archiving
No
Document Assembly
No
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
No
Document Retention
No
Electronic Signature
Yes
Email Management
No
File Recovery
No
File Type Conversion
No
Forms Management
No
Full Text Search
No
Offline Access
No
Optical Character Recognition
No
Print Management
No
Version Control
Yes
File Sharing
Audit Trail
Yes
Chat / Messaging
No
Collaboration
Yes
Document Management
Yes
Drag & Drop
Yes
Electronic Signature
Yes
Encryption
Yes
File Synchronization
Yes
Search
Yes
User Management
Yes
Version Control
Yes
Workflow Management
No