Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance the quality of incoming parts and supplier performance to mitigate the risk of production halts while optimizing the overall cost of ownership and managing supply chain uncertainties. Continuously monitor in-process quality and track trends throughout the production cycle, implementing proactive measures to decrease the failure rate. Oversee and ensure the quality of products ready for shipment, thereby boosting their competitive edge in the market. Prioritize customer needs by swiftly addressing complaints and enhancing service and quality, ultimately leading to increased customer satisfaction. Document and track corrective and preventive actions effectively, while providing real-time updates on each team member's task progress. Strengthen the culture of continuous improvement and refine the corporate quality management system. Streamline the audit preparation process to enhance both efficiency and effectiveness, ensuring compliance with required regulations through a reliable mechanism that supports scheduled audits. This comprehensive approach not only promotes a high standard of quality but also fosters a proactive environment committed to excellence.

Description

The isoTracker Complaints Management system is a cloud-based solution designed to efficiently record and handle customer complaints. This comprehensive tool empowers administrators to designate team members responsible for investigating and pinpointing the underlying causes of complaints. Additionally, isoTracker Complaints Management offers users the capability to analyze past complaints and uncover trends, facilitating the development of proactive measures to prevent future issues. By streamlining the complaints process, this solution enhances customer satisfaction and organizational responsiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$17 USD/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

YunQuality Information Technology

Founded

2015

Country

China

Website

www.yunquality.com

Vendor Details

Company Name

isoTracker Solutions Ltd

Founded

2004

Country

United Kingdom

Website

www.isotracker.com

Product Features

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Alternatives

QualityPro by TecWork Reviews

QualityPro by TecWork

TecWork Global Business Solutions Pvt. Ltd.

Alternatives

Resolve Enterprise Reviews

Resolve Enterprise

Resolve Software Group
SBS Quality Database Reviews

SBS Quality Database

Sunday Business Systems