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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Yuma AI is an intelligent customer service automation platform designed for e-commerce businesses, leveraging generative AI to handle inquiries and streamline support operations. It automates tasks like order updates, subscription changes, and returns processing, reducing manual effort while improving efficiency. Seamlessly integrating with platforms such as Shopify, Gorgias, and Zendesk, Yuma AI provides instant access to customer data for personalized, high-quality interactions. Its capabilities also include social media moderation, multilingual support, and feedback management, ensuring consistent engagement across all customer touchpoints. By enhancing response speed and reducing operational costs, Yuma AI helps businesses scale their support services effectively.

Description

eesel AI is an AI-powered customer service solution designed to integrate seamlessly into existing support workflows. It connects with popular help desk tools and internal knowledge sources to understand how your team works. The platform can autonomously resolve customer conversations or assist agents with ready-to-send draft replies. eesel AI learns from historical tickets, help centers, and documentation to maintain a consistent brand voice. Automated triage keeps inboxes clean by routing, tagging, or closing tickets based on custom rules. Support teams can test AI performance using historical data before going live. The platform works across email, chat, tickets, and social channels. Internal teams can also use eesel AI as a knowledge assistant inside Slack or Microsoft Teams. Enterprise-grade security ensures data privacy and compliance. eesel AI helps businesses scale customer support without increasing headcount.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
Zendesk
Airtable
Asana
BigCommerce
Canva
ChatGPT
Confluence
Figma
GitLab
Google Docs
Google Sheets
Gorgias
Intercom
Notion
OpenAI
Oracle Cloud Infrastructure
Salesforce
Slack
Trello

Integrations

Shopify
Zendesk
Airtable
Asana
BigCommerce
Canva
ChatGPT
Confluence
Figma
GitLab
Google Docs
Google Sheets
Gorgias
Intercom
Notion
OpenAI
Oracle Cloud Infrastructure
Salesforce
Slack
Trello

Pricing Details

$350 per month
Free Trial
Free Version

Pricing Details

$239 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Yuma AI

Founded

2022

Country

United States

Website

yuma.ai/

Vendor Details

Company Name

eesel.ai

Website

www.eesel.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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