Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Word of Tour is a comprehensive review-management tool designed specifically for operators in the tour and activity industry. This software streamlines the process of gathering and overseeing reviews from platforms like Google, Tripadvisor, GetYourGuide, and Viator. Users can design custom, printable QR cards tailored to specific tours, allowing guests to select their preferred review site, while guide codes enable tracking of scans and review interactions. The shared inbox feature compiles review notifications and highlights urgent matters, with suggested responses created in the guest's native language for staff to assess and publish. Additionally, operators receive notifications for reviews that receive three stars or less, as well as alerts for comments related to safety issues or refund requests. Monthly analytics reports provide insights into review activity, including the total number of reviews by platform, average ratings, response times, QR code scans, and an estimated range of bookings. This tool empowers operators to enhance their reputation and improve guest experiences through effective review management.
Description
Your Next Tours offers an innovative audio tour guide system that operates via mobile devices for live tours. In this setup, the guide communicates through the app, transforming the phone into a local broadcast server. Participants simply scan a QR code, allowing them to listen through their web browsers on personal headphones, without needing to download an app or set up an account. This eliminates the need for rental receivers or headsets, as well as the hassle of charging or sanitizing equipment. A compact portable Wi-Fi router establishes the local network, meaning no internet connection is necessary during the tour, and the app accommodates an unlimited number of listeners. Additionally, there is an option for live translation, enabling participants to engage in their preferred language. Guides have the capability to share slides with the group, and participants can signal their questions by raising their hands. The web panel facilitates tour management, including templates, multi-day schedules, check-ins, surveys, feedback, and analytical statistics before and after the tour. Tour operators benefit from a centralized dashboard that includes seating arrangements, performance analytics, and a comprehensive activity log. Notably, both the website and guide management panel support 38 different languages, making it accessible to a diverse audience. This flexibility and ease of use revolutionize the guided tour experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49/month
Free Trial
Yes
Free Version
No
Pricing Details
$8.99 per week
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Word of Tour
Founded
2026
Website
wordoftour.com
Vendor Details
Company Name
First Point
Founded
2024
Country
Turkey
Website
yournext.tours/
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
No
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No