Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

For astute IT and business professionals, modern communication methods are fundamentally cloud-based. With the emergence of fully remote teams, it's essential for virtual workers to be seamlessly connected, allowing for collaboration with all necessary tools for their tasks. Unified Communications as a Service (UCaaS) embodies this concept by providing reliable, cloud-hosted solutions that can be implemented more swiftly and at a lower cost than traditional on-premises alternatives. Offered by Windstream Enterprise, UCaaS unifies various enterprise communication methods, encompassing audio, video conferencing, messaging, and collaborative web capabilities. By merging these distinct tools, UCaaS significantly improves organizational workflows, boosts operational efficiency, and enhances overall productivity. Furthermore, when paired with Contact Center as a Service (CCaaS), it creates a robust solution for customer service, making it an invaluable asset for businesses aiming to optimize their communication strategies. This integration ultimately leads to a more agile and responsive organization, better equipped to meet the challenges of the modern marketplace.

Description

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

3CX
Asterisk
Plivo
SIPTRUNK.com
SignalWire
Twilio
Vonage Communications APIs (Nexmo)
Windstream Enterprise CCaaS

Integrations

3CX
Asterisk
Plivo
SIPTRUNK.com
SignalWire
Twilio
Vonage Communications APIs (Nexmo)
Windstream Enterprise CCaaS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$500
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Windstream Enterprise

Country

United States

Website

www.windstreamenterprise.com/products/ucaas/

Vendor Details

Company Name

Commio

Founded

2012

Country

United States

Website

thinq.com

Product Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Product Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

Windstream Enterprise CCaaS Reviews

Windstream Enterprise CCaaS

Windstream Enterprise