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Average Ratings 4 Ratings

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support

Description

Webphone serves as a premier lead management platform that revolutionizes how you engage with customers, ultimately enhancing your sales performance. By delivering tailored guidance at crucial moments, it offers a complete communication solution encompassing voice, video, and chat, while also broadening your service and sales avenues through seamless integration of SMS, email, and instant messaging. The platform effectively links campaigns, calls, and conversions to streamline lead tracking, consolidating all lead information from its source to the final sale outcome without requiring complex integrations. This all-encompassing lead management system empowers your business by elevating your customer service, refining your strategies, and driving increased sales. With Webphone's Intelligent Tracking, you gain invaluable insights into potential customers from initial contact to final closure, enabling you to fine-tune your marketing efforts and maximize sales opportunities. Moreover, the Analytics Dashboard provided by Webphone ensures you have a comprehensive overview of the effectiveness of your communications, enhancing your decision-making process for future campaigns. This holistic approach not only strengthens your operational efficiency but also positions your business for sustainable growth and success in the competitive market.

Description

Zoho SalesIQ is a customer engagement, live chat and analytics platform that combines all of the best features of Zoho SalesIQ. It unifies all your marketing, sales and customer support efforts, giving your customers a great experience and driving business growth. Get to know your prospects and start the right conversation with them. SalesIQ is optimized for B2B and B2C businesses, regardless of size. It features built-in audio calling, screen-sharing, visitor information, lead ID, a drag-and drop custom bot builder, and an AI-driven chatbot that automates customer engagement. It is trusted by more than 450,000 businesses, including giants such as Mahindra Group and Renault, IIFL. Suzuki, Zee5, Fluitec and Borner Corp., to serve their customers at all stages of the customer lifecycle. Our live chat software starts at $0 and scales with your business without burning any holes in your pocket.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWeber
Bronto Marketing Platform
CoSupport AI
Drupal
Google Analytics
Google Translate
Haptik
Kissmetrics
Optimizely One
PrestaShop
ProProfs Chat
Squarespace
Truto
VerticalResponse
WooCommerce
WordPress
X-Cart
Zoho Assist
Zoho Survey
dotdigital Engagement Cloud

Integrations

AWeber
Bronto Marketing Platform
CoSupport AI
Drupal
Google Analytics
Google Translate
Haptik
Kissmetrics
Optimizely One
PrestaShop
ProProfs Chat
Squarespace
Truto
VerticalResponse
WooCommerce
WordPress
X-Cart
Zoho Assist
Zoho Survey
dotdigital Engagement Cloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0/month
Free: Three operator licenses, track and engage with 10K visitors/month, 100 chat sessions/month

Basic: $10/month/user, track and engage with 50K visitors/month, one custom chatbot, 1,000 chat sessions/month, chat routing

Professional: $17/month/user, unlimited chat sessions, five custom chatbots, track and engage with 100K visitors/month, instant messaging (IM) channels

Enterprise: $25/month/user, track and engage with 200K visitors/month, chat translation, company profile enrichment, 10 custom chatbots, Answer Bot, Autopilot
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IP WEB SERVICES

Founded

2009

Country

Spain

Website

www.webphone.net

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/salesiq/

Product Features

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Engagement

CRM Integration
Call Scripts / Call Steps
Email Sequences
Email Tracking / Automation
Lead Management
Reporting / Analytics
Sales / Voice Dialer
Sales Automation
Search
Task Management
Templates
Workflow Management

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