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Description
Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works.
Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies.
Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.
Description
Zaion streamlines the handling of large call volumes while supporting advisors on a daily basis. Explore the capabilities of callbots, voicebots, chatbots, and messagingbots, which enable the execution of more complex tasks, ensure greater customer accessibility, and promote a versatile, cross-functional approach that leads to enhanced employee satisfaction and reduced turnover. Utilizing voice-signal analysis, these technologies can discern tone, emotional cues, and even gender. They are designed with a strong focus on security, data protection, and compliance with GDPR regulations. The Botcenter®, with its user-friendly interface, serves as a comprehensive tool for overseeing and managing activities, transforming real-time conversation analysis. The callbot functions as an intelligent software solution that comprehends customer intentions through natural language and delivers contextually accurate responses. Over time, through machine learning advancements, these bots enhance their intelligence and efficiency. With industry-specific models, they boast some of the most sophisticated cognitive capabilities available, facilitating the automation of a wide array of use cases while continuously evolving to meet the demands of different sectors. This ongoing development not only maximizes operational efficiency but also enriches the overall customer experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vozy
Founded
2016
Country
United States
Website
www.vozy.ai/
Vendor Details
Company Name
Zaion
Founded
2017
Country
France
Website
zaion.ai/en/
Product Features
Artificial Intelligence
Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
