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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Vocca is a cloud-based AI voice solution tailored for healthcare entities, managing patient communications and scheduling processes efficiently. This innovative agent operates 24/7, addressing incoming calls, arranging, modifying, and canceling appointments within established scheduling or patient management frameworks, while also providing answers to inquiries regarding visits and preparations. Additionally, it sends appointment confirmations and reminders, conducts outbound follow-up calls, oversees waitlists, and escalates urgent or complicated matters to staff along with a summary of the call. With a user-friendly dashboard, teams can track calls and bookings across various locations seamlessly. Vocca supports workflows in over 20 specialties such as medical imaging, dentistry, ophthalmology, primary care, and hospital services, and integrates smoothly with more than 20 different scheduling and patient management systems. This service is crafted specifically for healthcare practices and groups aiming to enhance patient access and alleviate call handling demands without the need to overhaul their current software systems. Its comprehensive approach not only streamlines operations but also improves the overall patient experience significantly.

Description

Yosi Health is a patient intake, engagement, and practice workflow automation platform designed for healthcare organizations seeking to simplify administrative processes and improve patient experiences. The software provides digital patient registration tools that allow individuals to complete medical histories, screening questionnaires, consent forms, and insurance updates from their own devices. Its appointment self-scheduling capabilities help patients select appropriate providers, locations, and appointment times based on practice-specific scheduling rules. Automated text and email reminders keep patients informed about upcoming visits while helping medical offices reduce missed appointments. Contactless check-in options include mobile devices, QR codes, iPad kiosks, and location-based arrival detection. Yosi Health provides insurance eligibility verification, copay calculation, previsit payment collection, outstanding balance management, and secure card-on-file functionality. Its patient communication tools include HIPAA-compliant two-way texting, telehealth appointment coordination, automated surveys, and online reputation management. Customizable forms and workflows enable practices to collect information based on medical specialty, appointment type, provider, and individual patient requirements. Real-time bidirectional electronic medical record integrations synchronize registration information, completed documents, appointment status, and patient records to reduce repetitive administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Doctolib Yes 

Integrations

Doctolib No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Vocca

Founded

2024

Country

United States

Website

vocca.com/en

Vendor Details

Company Name

Yosi Health

Country

United States

Website

yosi.health/

Product Features

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR Yes 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing Yes 
Patient Portal Yes 
Patient Records Yes 
Patient Registration Yes 
Patient Scheduling Yes 
Physician Scheduling No 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Alternatives

Alternatives