Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Vocca is a cloud-based AI voice solution tailored for healthcare entities, managing patient communications and scheduling processes efficiently. This innovative agent operates 24/7, addressing incoming calls, arranging, modifying, and canceling appointments within established scheduling or patient management frameworks, while also providing answers to inquiries regarding visits and preparations. Additionally, it sends appointment confirmations and reminders, conducts outbound follow-up calls, oversees waitlists, and escalates urgent or complicated matters to staff along with a summary of the call. With a user-friendly dashboard, teams can track calls and bookings across various locations seamlessly. Vocca supports workflows in over 20 specialties such as medical imaging, dentistry, ophthalmology, primary care, and hospital services, and integrates smoothly with more than 20 different scheduling and patient management systems. This service is crafted specifically for healthcare practices and groups aiming to enhance patient access and alleviate call handling demands without the need to overhaul their current software systems. Its comprehensive approach not only streamlines operations but also improves the overall patient experience significantly.
Description
Yosi Health is a patient intake, engagement, and practice workflow automation platform designed for healthcare organizations seeking to simplify administrative processes and improve patient experiences. The software provides digital patient registration tools that allow individuals to complete medical histories, screening questionnaires, consent forms, and insurance updates from their own devices. Its appointment self-scheduling capabilities help patients select appropriate providers, locations, and appointment times based on practice-specific scheduling rules. Automated text and email reminders keep patients informed about upcoming visits while helping medical offices reduce missed appointments. Contactless check-in options include mobile devices, QR codes, iPad kiosks, and location-based arrival detection. Yosi Health provides insurance eligibility verification, copay calculation, previsit payment collection, outstanding balance management, and secure card-on-file functionality. Its patient communication tools include HIPAA-compliant two-way texting, telehealth appointment coordination, automated surveys, and online reputation management. Customizable forms and workflows enable practices to collect information based on medical specialty, appointment type, provider, and individual patient requirements. Real-time bidirectional electronic medical record integrations synchronize registration information, completed documents, appointment status, and patient records to reduce repetitive administrative tasks.
API Access
Has API
No
API Access
Has API
No
Integrations
Doctolib
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vocca
Founded
2024
Country
United States
Website
vocca.com/en
Vendor Details
Company Name
Yosi Health
Country
United States
Website
yosi.health/
Product Features
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Product Features
Medical Practice Management
Claims Management
No
E-Prescribing
No
EMR / EHR
Yes
HIPAA Compliant
No
Insurance Eligibility Verification
No
Inventory Management
No
Multi-Office
No
Multi-Physician
No
Patient Billing
Yes
Patient Portal
Yes
Patient Records
Yes
Patient Registration
Yes
Patient Scheduling
Yes
Physician Scheduling
No
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
No
Multi-Location
No
No-Show Tracking
No
On Call Scheduling
No
Patient Records
No
Patient Scheduling
No
Physician Management
No
Recurring Appointments
No
Self Service Portal
No
Staff Scheduling
No
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No