Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
VocalLabs creates and operates a voice AI engine that powers lifelike AI voice agents for various applications, including sales calls, customer service, lead qualification, collections, and surveys. Companies can streamline both incoming and outgoing calls across phone, web, and mobile platforms, while partners have the opportunity to establish their own voice AI brand using the provided platform.
The service is fully customizable, allowing businesses to display their logo on the console, utilize their domain for calls, and have their branding on reports, all while ensuring multi-tenant client isolation with flexible billing options based on usage.
Calls are managed through numbers in over 50 countries using SIP, WebRTC, and PSTN, boasting an impressive 99.9% uptime, along with features such as automatic failover and the ability to scale as needed. Users can route any call to various providers, including OpenAI, Deepgram, and ElevenLabs, and can distribute live traffic among multiple models. Additionally, developers can access a suite of tools, including REST APIs, webhooks, SDKs for JavaScript, TypeScript, and Python, as well as an MCP server designed for integration with Claude, Cursor, and VS Code Copilot, further enhancing the platform's versatility.
Description
Voice Logica serves as a cloud-based AI voice agent and telephony solution tailored for businesses managing customer interactions. It efficiently handles incoming calls and can initiate outgoing calls for purposes such as reminders, follow-ups, and marketing campaigns. The AI-driven agents are capable of addressing inquiries, directing or transferring calls, managing appointment scheduling and updates, retrieving information about customers and orders, as well as generating tasks or tickets through integration with various business systems. Additionally, the platform records and transcribes conversations, offering summaries and analytical insights. It accommodates discussions in both Greek and English while facilitating connections with tools like calendars, CRM, ERP, and e-commerce systems. This versatile service finds applications in diverse sectors including customer support, bookings, order inquiries, lead management, and call handling in industries such as healthcare, hospitality, retail, insurance, real estate, and education. Furthermore, its adaptability ensures that organizations can enhance their communication strategies effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Calendar
No
Microsoft Outlook
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€49/month
Plans start at €49/month and include a defined allowance of telephony/AI minutes; additional usage may incur charges. Confirm applicable VAT, included minutes and any annual-billing terms with the vendor before purchase.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
VocalLabs
Country
India
Website
vocallabs.ai
Vendor Details
Company Name
Voice Logica
Founded
2024
Country
Greece
Website
www.voicelogica.ai