VoIPstudio Reviews

VoIPstudio

5.0 out of 5 stars
Zoom Phone Reviews

Zoom Phone

4.6 out of 5 stars
Learn More for Zoom Phone

Average Ratings 1 Rating

Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 5 out of 5 stars

Average Ratings 2,944 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Description

VoIPstudio is a professional-grade VoIP phone service available at consumer-level pricing. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service. VoIPstudio has been optimized to be multisite, multi-country, and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable and suitable for single users and companies with hundreds of extensions. Our customers include media organizations, call centers, software providers, weather organizations, and more. Our solution provides flexible capacity, allowing customers to add or remove users as required. It means they do not pay for redundant capacity, while it has been future-proofed to handle spikes in traffic volumes. We offer more than 40 advanced services and features in all our plans, including number portability, call recording, conference calling, internet failover protection, interactive voice responses, call parking, video calls, video conferencing, and much more!

Description

Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Zapier Yes 
Zoho CRM Yes 
1Password No 
Bullhorn No 
CallFlow No 
Eventide Elevate No 
InformaCast No 
InteractionSync No 
Microsoft Teams No 
Oracle Sales Yes 
Prodoscore No 
ServiceNow No 
Synthflow No 
Wiser No 
Zoom Contact Center No 
Zoom Workplace No 

Integrations

Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Zapier Yes 
Zoho CRM Yes 
1Password Yes 
Bullhorn Yes 
CallFlow Yes 
Eventide Elevate Yes 
InformaCast Yes 
InteractionSync Yes 
Microsoft Teams Yes 
Oracle Sales No 
Prodoscore Yes 
ServiceNow Yes 
Synthflow Yes 
Wiser Yes 
Zoom Contact Center Yes 
Zoom Workplace Yes 

Pricing Details

$6/month/user
Two simple price plans based on the number of calls you make.

PAY AS YOU GO ($6 user/month)
If you have mainly inbound calls, the Pay as you go plan offers a low monthly fee and a competitive per-minute rate for the calls you make. Inbound numbers from $4.99/month. Outbound calls from 1p/min.

2K BUNDLE ($20 user/month)
If you make many outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month and covers more than 45 countries.

ALL PLANS INCLUDE:
30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, and no support fees.
Free Trial Yes 
Free Version No 

Pricing Details

$10.50/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

VoIPstudio

Founded

2009

Country

United Kingdom

Website

voipstudio.com

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

zoom.com

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing Yes 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
IVR / Voice Recognition Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management Yes 
IVR / Voice Recognition Yes 
Inbound Reporting No 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

Online Fax

Alerts / Notifications No 
Cloud Storage No 
Electronic Signature No 
Fax via Email No 
HIPAA Compliant No 
Large File Support No 
Local Phone Numbers No 
Mobile Access No 
Toll Free Numbers No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Video Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

Web Conferencing

Electronic Hand Raising No 
Mobile Access No 
On-Demand Webcasting No 
Presentation Streaming No 
Presentation Tools No 
Private Chat No 
Real-Time Chat No 
Record & Playback Ability No 
Screen Sharing No 
Two-Way Audio & Video No 
Video Conferencing No 
Whiteboard No 

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