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Description
VisibleFeedback is a streamlined feedback and reputation management solution tailored for brick-and-mortar businesses seeking to enhance customer satisfaction and online presence. It enables businesses to intercept negative experiences before they become public by capturing instant feedback through QR codes placed in-store or with orders. Happy customers are nudged to leave positive 5-star reviews on Google, Yelp, and other review platforms, boosting the business’s reputation. Business owners get private, real-time alerts when customers report issues, allowing them to address problems promptly. The system is designed for simplicity, requiring less than five minutes to set up and running unobtrusively in the background. It suits various industries including restaurants, auto repair shops, retail outlets, and salons. By improving response times and increasing positive reviews, VisibleFeedback helps businesses build trust and attract more customers. The platform supports sustainable growth through better reputation management.
Description
At eStar, we prioritize our clients' success above all else, collaborating with some of the top retailers across Australasia to achieve growth that consistently surpasses market expectations. Our goal is to create and provide the finest commerce solutions in the world, thereby empowering our clients to thrive. By working together, we enhance brand experiences that resonate with consumers. The previous implementations have shown that digital storefronts can significantly impact in-store sales, necessitating a robust omnichannel experience that is seamlessly integrated with an eCommerce platform to support physical retail operations. eStar boasts an impressive history of successful project executions, with our dedicated team, strategic methodology, and comprehensive services being pivotal in fostering long-lasting client relationships. Our reputation is built on our proven enterprise-level eCommerce platform, which is trusted by esteemed clients such as David Jones, Country Road Group, Briscoe Group, Air New Zealand, Bed Bath & Beyond, and Stirling Sports, among others. We continuously innovate and enhance our platform to ensure it remains feature-rich and capable of meeting the evolving needs of our clients. In this dynamic retail landscape, eStar stands out as a reliable partner for businesses aiming to elevate their eCommerce capabilities.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Starshipit
Pricing Details
$25/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DiscoveryMark
Founded
2025
Country
United States
Website
visiblefeedback.com
Vendor Details
Company Name
eStar
Country
Australia
Website
www.estaronline.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates