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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

VisibleFeedback is a streamlined feedback and reputation management solution tailored for brick-and-mortar businesses seeking to enhance customer satisfaction and online presence. It enables businesses to intercept negative experiences before they become public by capturing instant feedback through QR codes placed in-store or with orders. Happy customers are nudged to leave positive 5-star reviews on Google, Yelp, and other review platforms, boosting the business’s reputation. Business owners get private, real-time alerts when customers report issues, allowing them to address problems promptly. The system is designed for simplicity, requiring less than five minutes to set up and running unobtrusively in the background. It suits various industries including restaurants, auto repair shops, retail outlets, and salons. By improving response times and increasing positive reviews, VisibleFeedback helps businesses build trust and attract more customers. The platform supports sustainable growth through better reputation management.

Description

At eStar, we prioritize our clients' success above all else, collaborating with some of the top retailers across Australasia to achieve growth that consistently surpasses market expectations. Our goal is to create and provide the finest commerce solutions in the world, thereby empowering our clients to thrive. By working together, we enhance brand experiences that resonate with consumers. The previous implementations have shown that digital storefronts can significantly impact in-store sales, necessitating a robust omnichannel experience that is seamlessly integrated with an eCommerce platform to support physical retail operations. eStar boasts an impressive history of successful project executions, with our dedicated team, strategic methodology, and comprehensive services being pivotal in fostering long-lasting client relationships. Our reputation is built on our proven enterprise-level eCommerce platform, which is trusted by esteemed clients such as David Jones, Country Road Group, Briscoe Group, Air New Zealand, Bed Bath & Beyond, and Stirling Sports, among others. We continuously innovate and enhance our platform to ensure it remains feature-rich and capable of meeting the evolving needs of our clients. In this dynamic retail landscape, eStar stands out as a reliable partner for businesses aiming to elevate their eCommerce capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Starshipit

Integrations

Starshipit

Pricing Details

$25/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DiscoveryMark

Founded

2025

Country

United States

Website

visiblefeedback.com

Vendor Details

Company Name

eStar

Country

Australia

Website

www.estaronline.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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