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Average Ratings 9,148 Ratings

Total
ease
features
design
support

Description

VirtualText serves as a comprehensive communication tool tailored for contemporary, client-focused small insurance firms. It consolidates all client text messages and website chats into one seamless, chronological thread that can be accessed by the entire team. By eliminating the disjointed communication often found on individual agents' devices and various chat applications, VirtualText enables agencies to provide prompt, personalized, and professional service to clients. This not only optimizes internal operations but also significantly improves client satisfaction and increases lead conversion rates. As a result, agencies can experience enhanced growth fueled by effective digital engagement and improved client retention strategies. With its unified approach, VirtualText ensures that no client inquiry goes unnoticed or unanswered, making it an invaluable asset for small insurance agencies.

Description

iPlum is a mobile first solution for business professionals. The solution provides a separate line with calling, texting and phone system features on your mobile for individuals or an enterprise. iPlum works on your existing smartphone without changing carriers. It is simple to use, backed with enterprise security controls. The platform provides HIPAA compliance for healthcare professionals and Mobile communication compliance for financial & legal sector employees. Businesses get advanced features like auto-attendant, extensions, call recording, transcriptions, auto-text reply and more for their mobile line. You can get a prompt response to your calls and texts during business hours. A centralized portal helps you organize your team. Manage iPlum users from different profiles and permissions through a corporate account. You can show your customers that you care by automatically sending business

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Salesforce No 

Integrations

Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$8.99 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

VirtualText

Founded

2025

Country

United States

Website

virtualtext.com

Vendor Details

Company Name

iPlum

Founded

2016

Country

United States

Website

iplum.com

Product Features

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring No 
Call Recording Yes 
Call Routing Yes 
Employee Directory No 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center No 
Web Conferencing No 

Alternatives

Alternatives