Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
Description
vFound Visitors is an online visitor management solution designed for a variety of environments, including staffed offices, coworking spaces, educational institutions, industrial sites, and warehouses. The system facilitates advanced invitations complete with QR passes, allows visitors to self-register via their smartphones or connected lobby tablets, and offers customizable visitor types along with associated questions, terms, approvals, and retention policies. Hosts are alerted through email notifications and can respond using private links, enhancing communication. Reception personnel can monitor on-site individuals, handle sign-ins and sign-outs, print visitor badges, and execute live roll calls during emergency evacuations. Additionally, staff have the capability to visually confirm a visitor’s physical photo ID, although the platform does not scan or save any ID images or associated numbers. The system provides analytics on visitor activities but does not conduct automatic identity verification, facial recognition, or maintain watchlists. Both visitors and hosts can access the platform through a web browser without any application installation required. Furthermore, visitors can be acquired separately and can collaborate within shared workspaces alongside other selected vFound services. This comprehensive approach ensures that organizations can manage their visitor interactions efficiently and securely.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
Apple Calendar
No
Google Chat
No
Microsoft Entra ID
Yes
Model Context Protocol (MCP)
No
WhatsApp
Yes
Zapier
No
Integrations
Google Calendar
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Slack
Yes
Apple Calendar
Yes
Google Chat
Yes
Microsoft Entra ID
No
Model Context Protocol (MCP)
Yes
WhatsApp
No
Zapier
Yes
Pricing Details
$22 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$804/venue/year
$67 per venue per month, billed annually at $804 per venue per year. A 14-day free trial requires a valid payment card; the annual subscription is charged after the trial unless canceled before it ends. There is no free plan.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Vendor Details
Company Name
vFound
Country
Canada
Website
vfound.io/visitor-management-software
Product Features
Kiosk
Activity Reservations
No
Digital Signature
No
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
No
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No
Product Features
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No