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Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

Description

vFound Visitors is an online visitor management solution designed for a variety of environments, including staffed offices, coworking spaces, educational institutions, industrial sites, and warehouses. The system facilitates advanced invitations complete with QR passes, allows visitors to self-register via their smartphones or connected lobby tablets, and offers customizable visitor types along with associated questions, terms, approvals, and retention policies. Hosts are alerted through email notifications and can respond using private links, enhancing communication. Reception personnel can monitor on-site individuals, handle sign-ins and sign-outs, print visitor badges, and execute live roll calls during emergency evacuations. Additionally, staff have the capability to visually confirm a visitor’s physical photo ID, although the platform does not scan or save any ID images or associated numbers. The system provides analytics on visitor activities but does not conduct automatic identity verification, facial recognition, or maintain watchlists. Both visitors and hosts can access the platform through a web browser without any application installation required. Furthermore, visitors can be acquired separately and can collaborate within shared workspaces alongside other selected vFound services. This comprehensive approach ensures that organizations can manage their visitor interactions efficiently and securely.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
Apple Calendar No 
Google Chat No 
Microsoft Entra ID Yes 
Model Context Protocol (MCP) No 
WhatsApp Yes 
Zapier No 

Integrations

Google Calendar Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack Yes 
Apple Calendar Yes 
Google Chat Yes 
Microsoft Entra ID No 
Model Context Protocol (MCP) Yes 
WhatsApp No 
Zapier Yes 

Pricing Details

$22 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$804/venue/year
$67 per venue per month, billed annually at $804 per venue per year. A 14-day free trial requires a valid payment card; the annual subscription is charged after the trial unless canceled before it ends. There is no free plan.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Vendor Details

Company Name

vFound

Country

Canada

Website

vfound.io/visitor-management-software

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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