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Description
Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.
Description
Link individuals with buildings to offer an unmatched experience for your guests. Develop a more intelligent building to entice top-tier tenants. Enhance retention by ensuring an outstanding experience for both employees and visitors alike. Take a proactive approach in managing visitor traffic and setting access permissions for tenants and guests, thereby boosting security measures. Design customized visitor invitations, gather pre-visit details, and receive immediate notifications upon visitor arrival—curated experiences that empower all stakeholders, including employees, guests, reception staff, and facility managers. Bluepoint provides the necessary choices and adaptability to enhance your workforce's capabilities. Effortlessly connect your guests with your facilities to create a remarkable experience. Staff members, tenants, visitors, reception teams, and building management can access up-to-date visitor information, facilitating informed decisions regarding staffing, space usage, and adherence to regulations. Ultimately, this platform transforms how organizations manage their spaces and interact with their visitors.
API Access
Has API
API Access
Has API
Integrations
Google Calendar
HqO Workplace Experience Platform
Level M
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Nimblex
Scrypt AI
Slack
WhatsApp
Integrations
Google Calendar
HqO Workplace Experience Platform
Level M
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Nimblex
Scrypt AI
Slack
WhatsApp
Pricing Details
$22 per month
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Virtual Front Desk
Founded
2018
Country
Canada
Website
www.virtualfrontdesk.com
Vendor Details
Company Name
Yardi Bluepoint
Founded
2003
Country
United Kingdom
Website
www.yardibluepoint.co.uk
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
