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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

Description

An electronic visitor management system offers a sleek, efficient, and contemporary solution for managing the sign-in and sign-out processes of visitors, clients, contractors, and staff. By utilizing the Visitly iPad sign-in application at your reception area, you can streamline the process, allowing guests and employees to quickly enter their details, digitally sign necessary documents, and upload their photo identification. This system enables individuals to complete the sign-in and sign-out procedures in just a few seconds. You have the flexibility to customize the interface, including colors and logos, to align with your brand identity. Additionally, you can incorporate various custom fields such as radio buttons, dropdown menus, and date selectors tailored to your specific needs. Administrators benefit from a web-based electronic visitor log that allows them to monitor all sign-ins and sign-outs, ensuring comprehensive oversight of all visitors and staff. Moreover, the user-friendly navigation and interface empower administrators to efficiently manage multiple sites, locations, devices, and additional settings seamlessly. The overall experience is designed to enhance security and efficiency while providing a modern approach to visitor management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Slack
Cisco Webex
Google Calendar
Google Workspace
Indent
Microsoft Azure
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Okta
OneLogin
WhatsApp

Integrations

Slack
Cisco Webex
Google Calendar
Google Workspace
Indent
Microsoft Azure
Microsoft Entra ID
Microsoft Outlook
Microsoft Teams
Okta
OneLogin
WhatsApp

Pricing Details

$22 per month
Free Trial
Free Version

Pricing Details

$29.00 per month
https://www.visitly.io/pricing
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Vendor Details

Company Name

Visitly

Founded

2018

Country

United States

Website

www.visitly.io

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Product Features

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

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