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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Virtual Front Desk serves as an innovative solution for reception, visitor management, and customer service across various venues such as offices, clinics, retail stores, and public areas that require dependable front-desk assistance. This platform is compatible with any contemporary browser that has a webcam, including devices like iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. It enables visitors to check in, connect with the appropriate staff member via video or phone, send SMS messages, access documents, scan QR codes, fill out forms, verify identities, process card payments, and print badges or documents from a single interface. Teams can respond from virtually anywhere using a web application, mobile app, Microsoft Teams, phone, or other integrated channels, allowing either a solo receptionist or a centralized team to manage multiple desks and locations efficiently. The comprehensive dashboard provides oversight for managing sites, stations, users, branding, actions, and tracking activity history, ensuring all aspects of reception are streamlined. Additionally, the platform features native integrations with Microsoft Teams and Entra ID that facilitate the routing of reception calls into Teams and the importation of real-time employee directories, enhancing operational efficiency and communication. This multifaceted tool not only simplifies visitor engagement but also significantly improves the overall experience for both visitors and staff alike.

Description

An electronic visitor management system offers a sleek, efficient, and contemporary solution for managing the sign-in and sign-out processes of visitors, clients, contractors, and staff. By utilizing the Visitly iPad sign-in application at your reception area, you can streamline the process, allowing guests and employees to quickly enter their details, digitally sign necessary documents, and upload their photo identification. This system enables individuals to complete the sign-in and sign-out procedures in just a few seconds. You have the flexibility to customize the interface, including colors and logos, to align with your brand identity. Additionally, you can incorporate various custom fields such as radio buttons, dropdown menus, and date selectors tailored to your specific needs. Administrators benefit from a web-based electronic visitor log that allows them to monitor all sign-ins and sign-outs, ensuring comprehensive oversight of all visitors and staff. Moreover, the user-friendly navigation and interface empower administrators to efficiently manage multiple sites, locations, devices, and additional settings seamlessly. The overall experience is designed to enhance security and efficiency while providing a modern approach to visitor management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Cisco Webex No 
Google Calendar Yes 
Google Workspace No 
Indent No 
Microsoft Azure No 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Okta No 
OneLogin No 
WhatsApp Yes 

Integrations

Slack Yes 
Cisco Webex Yes 
Google Calendar No 
Google Workspace Yes 
Indent Yes 
Microsoft Azure Yes 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 
Okta Yes 
OneLogin Yes 
WhatsApp No 

Pricing Details

$22 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$29.00 per month
https://www.visitly.io/pricing
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Virtual Front Desk

Founded

2018

Country

Canada

Website

www.virtualfrontdesk.com

Vendor Details

Company Name

Visitly

Founded

2018

Country

United States

Website

www.visitly.io

Product Features

Kiosk

Activity Reservations No 
Digital Signature No 
License Management No 
Onsite Printing No 
Remote Access No 
Secure Browsing No 
Ticket / Order Fulfillment No 
Touch Screen No 
Usage Reporting No 
Virtual Keyboard No 
Wireless Internet Access No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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