Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Veza Reception is a dedicated virtual receptionist service tailored for law firms, enabling them to efficiently handle incoming calls, client requests, and appointment arrangements without the need for on-site front desk personnel. This platform employs trained legal receptionists who answer calls under the firm’s name, adhering to personalized scripts and routing guidelines established during the onboarding process, which guarantees that every interaction aligns with the firm's brand identity, professional standards, and client intake procedures. Calls can be filtered, directed, or escalated based on their urgency and the type of client, with warm transfers utilized for critical cases when attorneys are on hand. Receptionists collect vital information, including the caller's identity, the purpose of their call, relevant case specifics, and additional intake details, ensuring that attorneys receive concise and well-organized summaries shortly after the conversation. The platform also facilitates the scheduling of consultations and follow-up calls, thereby assisting law firms in transforming prospective leads into confirmed appointments. In this way, Veza Reception not only streamlines communication but also enhances the overall efficiency of law firm operations.
Description
Streamline your appointment scheduling both online and via phone with ease. Discover how Voxiplan enables you to manage bookings seamlessly across various customer interactions. With a fully customizable agenda tailored for any business, allow your clients to conveniently reserve appointments online. Additionally, our interactive phone system empowers callers to schedule their appointments directly over the phone. Say goodbye to constant interruptions by utilizing our virtual assistant, which works in tandem with your online calendar to identify and propose available time slots to your callers. This means your customers can secure immediate appointments without requiring your direct involvement. Managing phone calls can be challenging when you have a full plate, so let Laura take on the responsibility and simplify your scheduling process for you. Embrace a more efficient way to handle appointments and focus on what truly matters for your business.
API Access
Has API
API Access
Has API
Integrations
8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe
Integrations
8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe
Pricing Details
$200 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Veza Reception
Country
United States
Website
vezareception.com
Vendor Details
Company Name
Voxiplan
Founded
2012
Country
Belgium
Website
voxiplan.com
Product Features
Product Features
Appointment Scheduling
Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management