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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover a dependable and feature-rich VoIP phone system that prioritizes user-friendliness and efficient management. This system offers mobile and desktop applications to facilitate remote work, along with more than 45 robust features designed to enhance your business's productivity. VoIP Business Digital Voice serves as a professional communication solution operating over a secure cloud-based VoIP network, simplifying the way you handle calls via desk phones and mobile apps to ensure seamless business operations. It's ideal for businesses where customer accessibility is crucial, those that need to direct calls to the appropriate personnel, and organizations that must promptly address customer inquiries and urgent demands. With over 45 advanced calling functionalities, including automatic call forwarding, voicemail to email, and effortless call transfers between devices, your communication will be streamlined. Additionally, our cloud-based VoIP connection ensures that your business remains operational during power outages by rerouting calls to an alternative preset number, keeping you connected at all times. This comprehensive solution not only enhances communication but also fortifies your business continuity.

Description

Vocal One represents the cutting-edge cloud-based communication solution offered by Vocal IP across the nation. This platform integrates a diverse array of communication tools for both mobile and desktop users, encompassing high-definition voice calls, messaging, web and video conferencing, SMS, and instant messaging, thereby establishing a comprehensive communication framework for enterprises. It facilitates smooth connectivity across various devices, including desk phones, laptops, tablets, and smartphones, enabling users to transition effortlessly between different environments, such as transferring a call from a desk phone to a mobile device without interruption. Additionally, Vocal IP provides advanced cloud-based omnichannel Call Center Software tailored for both enterprise and business clients nationwide. This software empowers customer engagement teams to efficiently handle multiple incoming inquiries at once, guaranteeing top-notch customer service. Furthermore, users can archive and store recordings in line with their specific requirements, and they can keep an unlimited number of messages, making the system both flexible and scalable for growing businesses. Overall, Vocal One enhances communication efficiency and improves the customer experience by leveraging innovative technology.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gong
Verizon Network Detection and Response

Integrations

Gong
Verizon Network Detection and Response

Pricing Details

$35 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/

Vendor Details

Company Name

Vocal IP

Founded

2006

Country

United States

Website

vocalip.com/voice/unified-communications/

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Alternatives

Alternatives

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