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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A comprehensive range of OSS/BSS applications is available, encompassing Customer Care and Billing, a Self Care Portal, Asset Management and Service Desk, Network Management, and Application Performance Monitoring, as well as Infrastructure Planning and Buildout. Services can be swiftly defined, provisioned, monitored, and billed, allowing for quick revenue generation. These applications are designed to seamlessly integrate with both modern and legacy systems, offering flexibility and extensibility with rapid deployment capabilities. Businesses can prioritize deploying the most crucial applications first, with the option to add more as needed. Verax Customer Care & Billing (CCB) facilitates both pre-paid and post-paid billing for various products and services, consolidating four essential business applications—Customer Care, Product Catalog, Self Care, and Billing—into a single platform, which minimizes integration costs and time while enhancing time-to-market at a competitive price point. Furthermore, CCB is pre-integrated with Verax OSS applications such as NMS, Service Desk, and Provisioning, thereby simplifying the integration process between OSS and BSS and delivering advanced "looking glass" capabilities for enhanced operational oversight. This integrated approach not only streamlines business operations but also fosters a more agile response to market demands.

Description

gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers. It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks. With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively. As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
HubSpot CRM
IQGeo
Mapbox
Nokia VitalSuite
Paymentus
Salesforce
Stripe
UniFi Identity
UniFi WiFi
VETRO FiberMap

Integrations

Adtran NetVanta 3000 Series
Adtran NetVanta 4000 Series
Adtran NetVanta 6200 Series
Adtran Total Access 900 Series
Adtran Total Access 900e Series
Authorize.Net
Calix Cloud
HubSpot CRM
IQGeo
Mapbox
Nokia VitalSuite
Paymentus
Salesforce
Stripe
UniFi Identity
UniFi WiFi
VETRO FiberMap

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1/subscriber
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Verax Systems

Founded

2003

Country

United States

Website

www.veraxsystems.com

Vendor Details

Company Name

gaiia

Founded

2021

Country

United States

Website

www.gaiia.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

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