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Description

The VaxVoIP SIP Server SDK is a powerful development toolkit that enables building secure, scalable SIP-based VoIP solutions including IP-PBX, IVR systems, auto-dialers, smart agents, call centers, and calling card systems. Compatible with the SIP protocol, it supports various SIP devices such as softphones, hardphones, and ATA adapters, providing flexibility in hardware integration. The SDK offers a rich set of PBX functionalities like call queues, call forwarding, call recording, voicemail, and sophisticated call routing to create feature-rich telephony applications. Security is a priority, with protections against SIP floods, scanning attacks, and brute-force intrusions to safeguard communications. Developers can access audio PCM data in real time, facilitating the incorporation of AI, machine learning, and smart agents to deliver intelligent, automated interaction. This integration enables next-generation voice communication solutions with enhanced responsiveness and adaptability. VaxVoIP simplifies complex VoIP development challenges, offering a reliable, secure foundation. It’s an ideal choice for developers aiming to build modern, secure, and intelligent SIP-based communication systems.

Description

VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Magento No 
WordPress No 

Integrations

Magento Yes 
WordPress Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

VaxSoft

Founded

2004

Country

Pakistan

Website

www.vaxvoip.com

Vendor Details

Company Name

VoIPTech Solutions

Founded

2017

Country

India

Website

voiptechsolutions.in/solutions/contact-center-solution/

Product Features

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

PBX

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

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