Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

We have decades of engineering expertise and business management to create one-stop solutions that meet all your business needs. ValueSoft is more than just software. It's a masterpiece. We have created real artwork to solve business problems. Our goal is to reduce the stress and workload of our customers so they can spend their time growing their business and balancing their personal lives. We believe that happy customers are the key to the promotion and advertisement of a brand. Our focus is on customer service and software development for our products. We believe that economic growth is only possible if there is a high velocity of money. Our technologies will help people transact more easily and simplify commerce around the world.

Description

The VortalSoft Virtual Contact Center (VSVCC) offers a comprehensive hosted solution designed to enhance call handling, routing, blending, and overall management for various customer interaction needs. As a provider of on-demand contact center services, VortalSoft is recognized for its ability to streamline agent resource usage while boosting the performance of sales, marketing, and customer service teams. This innovative service presents businesses of all sizes, including outsourcers, with a practical alternative to the challenges and expenses associated with traditional on-premise contact center setups. Through a subscription model based on a "per user, per month" framework, VortalSoft delivers a complete range of inbound and outbound services via data networks. Companies eager to capitalize on exceptional customer engagement and enhance their profitability will find that VortalSoft's adaptable outsourcing solutions give them a significant edge in the market. Ultimately, VortalSoft empowers organizations to achieve their customer interaction goals more efficiently and effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Textlocal
WhatsApp
signer.digital

Integrations

Gmail
Textlocal
WhatsApp
signer.digital

Pricing Details

Free
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Kala Softech Private Limited

Founded

2006

Country

India

Website

kalasoftech.com

Vendor Details

Company Name

Vortalsoft

Founded

2000

Country

United States

Website

www.vortalsoft.com/contact-center-solutions/

Product Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

GST

GST Accounting
GST Billing & Invoicing
GST Compliance
GST Inventory Management
GST Reporting
GST Tax Credits
GST Tax Filing

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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