Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Valcour Cloud™ is the only cloud-native CAD/RMS with a documented 0% customer attrition rate since first deployment in 2010. Valcour is delivered as a high-end, turnkey solution: NO servers. NO third-party implementation vendors. NO hidden costs. Valcour offers an affordable modern solution for all agencies. Valcour was named Public Safety Solution of the Year 2025 by GovCIO Outlook.
Valcour Cloud™ is a fully cloud-native CAD/RMS platform designed for public safety and enterprise security agencies. Built in collaboration with officers, dispatchers, supervisors, and administrators, it delivers integrated dispatching, incident reporting, analytics, mobile field operations, and public reporting portals within a single system. Hosted at NLETS with CJIS-compliant security controls, Valcour Cloud™ supports agencies of all sizes with rapid deployment, minimal IT overhead, 99.99% uptime, and continuous feature updates driven by operational needs.
Description
Our range of eAgent products enables you to serve and protect the community seamlessly, without any interruptions from your software. By leveraging genuine customer insights, we tailor our software to accommodate the diverse needs of our users. You will benefit from ongoing updates and enhancements that occur without any disruption to your operations. The eAgent Gateway can help you save significant amounts of money annually while enhancing reliability. eAgent X2 provides a budget-friendly and flexible solution to comply with the latest CJIS Security Policy Advanced Authentication requirements. Our off-the-shelf offerings are unparalleled in the criminal justice sector and come with exceptional customer support. eAgent FUSE stands out as a versatile message switch suite that can be extensively customized. Moreover, eAgent redefines traditional Computerized Criminal History software, ensuring that you have access to modern solutions tailored for today’s challenges. This commitment to innovation and support sets us apart in the industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Dial Your Leads
No
GigTel
No
Simplii
No
T-Max Phone Systems
No
Integrations
Dial Your Leads
Yes
GigTel
Yes
Simplii
Yes
T-Max Phone Systems
Yes
Pricing Details
750 per user per year
Upon Request
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CrossWind Technologies
Country
United States
Website
www.crosswind.com
Vendor Details
Company Name
Diverse Computing
Founded
2001
Country
United States
Website
www.diversecomputing.com
Product Features
Law Enforcement
Case Management
Yes
Certification Management
Yes
Court Management
Yes
Court Management Integration
Yes
Crime Scene Management
Yes
Criminal Database
Yes
Dispatching
Yes
Evidence Management
Yes
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
Yes
Scheduling
No
Product Features
Law Enforcement
Case Management
No
Certification Management
Yes
Court Management
No
Court Management Integration
Yes
Crime Scene Management
No
Criminal Database
Yes
Dispatching
No
Evidence Management
No
Field Reporting
Yes
Incident Mapping
Yes
Internal Affairs Administration
No
Investigation Management
No
Scheduling
No