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Average Ratings 0 Ratings

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ease
features
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support

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Description

Valcour Cloud™ is the only cloud-native CAD/RMS with a documented 0% customer attrition rate since first deployment in 2010. Valcour is delivered as a high-end, turnkey solution: NO servers. NO third-party implementation vendors. NO hidden costs. Valcour offers an affordable modern solution for all agencies. Valcour was named Public Safety Solution of the Year 2025 by GovCIO Outlook. Valcour Cloud™ is a fully cloud-native CAD/RMS platform designed for public safety and enterprise security agencies. Built in collaboration with officers, dispatchers, supervisors, and administrators, it delivers integrated dispatching, incident reporting, analytics, mobile field operations, and public reporting portals within a single system. Hosted at NLETS with CJIS-compliant security controls, Valcour Cloud™ supports agencies of all sizes with rapid deployment, minimal IT overhead, 99.99% uptime, and continuous feature updates driven by operational needs.

Description

Inaccurate or incomplete information can significantly impede public safety initiatives. Often, this issue arises from data being isolated within various departments and solutions, which exacerbates the problem. The Verizon Real-Time Response System provides a comprehensive overview of a city at any moment. As a vital element of our Safe City initiative and Smart Communities portfolio, this system is designed to be compatible with other public safety solutions from various providers. By promoting collaboration between agencies, the Real-Time Response System improves situational awareness and aids in making better decisions through the identification of potential threats by integrating diverse technologies. This system is engineered as a Criminal Justice Information (CJI) compliant solution, which consolidates vast amounts of data from a variety of sources, including computer-aided dispatch, video surveillance, records management systems, and external databases. Ultimately, the enhanced integration offered by the Real-Time Response System ensures a more effective response to emergencies and a safer community overall.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Verizon Connected Smart Cities & Communities

Integrations

Verizon Connected Smart Cities & Communities

Pricing Details

750 per user per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CrossWind Technologies

Country

United States

Website

www.crosswind.com

Vendor Details

Company Name

Verizon

Founded

1983

Country

United States

Website

www.verizon.com/business/products/internet-of-things/connected-smart-cities-communities/real-time-response-system/

Product Features

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

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