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Description

Telefone Media has seamlessly integrated its state-of-the-art Telecom Billing software to enhance the diverse functionalities and solutions associated with various VoIP business models. Our tailored VoIP Billing Solutions provide an array of customized reports, financial tracking, and comprehensive user call history data, among other features. There are three primary customer segments for VoIP service providers, and Telefone Media is equipped to support billing solutions across all these markets: Wholesale VoIP, which delivers voice traffic to other VoIP providers. While wholesale VoIP termination generally resembles standard VoIP termination, it differs significantly in scale. Additionally, wholesale VoIP encompasses features such as authentication via IP address or prefix code, offering service providers the flexibility to adjust caller ID as needed. Business VoIP focuses on both terminating and originating calls to IP-PBX systems, facilitating CDR rating for accurate billing and charge calculations. Furthermore, VoIP service providers can also include offerings such as IP-Centrex to enhance their service portfolio and meet diverse customer needs. With a robust understanding of the market, Telefone Media ensures that all VoIP billing aspects are comprehensively addressed.

Description

VoIP Detective is the most user-friendly Cisco Call Manager reporting tool. VoIP Detective is available in both a free and a paid version. It allows you to view calls to and fro extensions on your CUCM cluster as well as to perform detailed troubleshooting. VoIP Detective is a simple interface that allows you to send call information to Cisco Call Manager. VoIP Detective free and Pro can be quickly installed as virtual machines - it takes less than 30 minutes to get up and running.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Telefone Media

Founded

2012

Country

Hong Kong

Website

www.telefonemedia.com

Vendor Details

Company Name

VoIP Detective

Founded

2018

Country

United States

Website

www.voipdetective.com

Product Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Product Features

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

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