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Description
Upsella is an innovative SMS upselling solution designed for Shopify that enhances customer lifetime value by utilizing automated campaigns following purchases and engaging customers through AI-driven interactions.
Key Features:
• Post-Purchase Recommendations: Deliver tailored product suggestions after transactions to boost repeat purchases and enhance average order value.
• AI-Powered Sales Assistant: Interacts with customers’ replies, addresses inquiries, manages objections, and steers discussions towards further purchases.
• Automated Campaign Management: Initiates sequences for post-purchase, cart abandonment, browsing abandonment, customer win-back, and signups.
• Dynamic Discount Testing: Automatically evaluates various discount approaches to maximize profitability for each campaign.
Platform Highlights:
• A dedicated toll-free SMS number ensuring compliance with carrier regulations.
• Comprehensive revenue tracking and ROI analysis for every campaign executed.
• Management of two-way conversations for improved customer engagement.
• Ready-to-use upsell templates for quick implementation.
It seamlessly integrates with Shopify's order, customer, and product catalogs, ensuring relevant recommendations are made effortlessly and efficiently. Additionally, this platform is designed to adapt to the unique needs of each business, further enhancing its effectiveness.
Description
parcelLab is a truly global enterprise software provider. It allows brands to increase revenue, reduce operational costs and complexity, and optimize the customer experience.
Our award-winning platform for post-purchase enables brands to transform operational touchpoints from mundane into the most differentiated, personalized experience. This creates unique moments of pure delight for their customers.
We are trusted by over 800 brands, including IKEA and Chico's. We track shipping data from 350 carriers and actively manage the after-purchase experience in 175 countries.
Find out more about parcelLab.com
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Shopify
Zendesk
Integrations
Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Shopify
Zendesk
Pricing Details
$29/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Upsella
Founded
2025
Country
United States
Website
upsella.com
Vendor Details
Company Name
parcelLab
Founded
2015
Country
United States
Website
parcellab.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
