Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Unified Office, Inc. stands out as a premier supplier of SDN-based Hybrid Cloud solutions, seamlessly integrating on-premise, private cloud, and public cloud technologies to offer managed Voice-over-IP and Unified Communications services tailored for Small and Medium-sized Businesses (SMBs). Our Total Connect Now℠ service architecture is meticulously engineered from the ground up to ensure exceptional quality of experience and high availability, utilizing cutting-edge extensible business VoIP communications technology alongside cloud-based infrastructure to boost productivity for SMB workforces. This innovative design stems from our team's extensive experience accumulated over decades in both the telecommunications service provider sector and the large enterprise data networking field. As a distinguished business VoIP provider, we have not only crafted protocols and developed scalable products but have also integrated, deployed, and supported carrier-grade equipment across many of the largest converged networks globally. Central to our mission are the principles of quality, reliability, innovation, and customer support, which guide our operations and commitment to excellence. We continuously strive to adapt to the evolving needs of our clients, ensuring they stay ahead in a competitive landscape.
Description
Voiceworks is a comprehensive cloud communications platform tailored for the UK business voice sector, empowering partners and service providers to offer an extensive range of hosted VoIP, unified communications, fixed mobile convergence, mobile solutions, and reliable connectivity options from a singular, unified environment. This platform integrates versatile, cloud-native voice and collaboration tools, including Coligo, a mobile-centric UC solution enhanced with AI capabilities, alongside Swyx, a customizable unified communications system that unifies voice, messaging, video, and sophisticated call routing across various devices, all while providing seamless integration with Microsoft Teams and performance analytics dashboards. Furthermore, Voiceworks facilitates flexible deployment strategies and white-label solutions, allowing partners to customize their offerings, easily provision services through a self-service portal, and efficiently address customer requirements without delays, ensuring operational excellence and client satisfaction. By streamlining various communication channels, Voiceworks enhances the overall user experience for both providers and their clients.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Enreach
No
Microsoft Teams
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
United Office
Country
United States
Website
unitedoffice.com
Vendor Details
Company Name
Voiceworks
Country
United Kingdom
Website
voiceworks.co.uk
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
No
Encryption
No
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
Yes
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
Yes
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No