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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Unit21 provides businesses with robust protection against threats through an intuitive API and dashboard designed for the detection and management of money laundering, fraud, and various complex risks across different sectors. As a product-driven organization, more than two-thirds of our workforce is dedicated to product development and engineering. Our team is deeply focused on customer satisfaction, ensuring that we offer the best tools available in the market. With over $100 billion in transactions monitored to date, we have safeguarded our clients from losses amounting to hundreds of millions due to fraud and money laundering. Clients benefit from a significant reduction in false positive rates, allowing them to concentrate on their core activities. Additionally, our solutions have enabled customers to protect over 20 million users from fraudulent actions. By enhancing the end-user experience, we help our customers foster brand trust. Ultimately, we simplify transaction monitoring and case management, making it accessible for all. Our commitment to innovation ensures that we continually adapt to meet the evolving needs of our clients.

Description

Stay attuned to the nuances of product quality with unitQ Monitor, which evaluates key customer feedback channels—such as App Store reviews, Zendesk inquiries, and social media platforms—in more than 100 languages to identify potential product issues as they arise. With a wealth of user opinions circulating about your product, unitQ Monitor empowers you to actively listen. Through comprehensive cross-channel monitoring, unitQ Monitor meticulously examines customer sentiments across various platforms, including the App Store, Zendesk, Reddit, and Twitter, among others. The insights gained are not confined to a specific locale; they are globally sourced, as we translate feedback from over 100 languages into English for broader analysis. By leveraging machine learning, we effectively sift through translated feedback to minimize noise and false alarms, bringing to light actionable Quality Issues that might otherwise go unnoticed. Additionally, unitQ Monitor provides real-time dashboards and reports that highlight trending Quality Issues, ensuring you remain informed about the most pressing concerns your customers have. This proactive approach allows businesses to swiftly address issues and enhance overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Affirm
Chainalysis
Chime
Coinbase
Google Cloud Platform
Gusto
Intuit Field Service Management
LinkedIn
LoanPro
O'Reilly Learning Platform
Reddit
Sila
Socure
Visa Click to Pay

Integrations

Affirm
Chainalysis
Chime
Coinbase
Google Cloud Platform
Gusto
Intuit Field Service Management
LinkedIn
LoanPro
O'Reilly Learning Platform
Reddit
Sila
Socure
Visa Click to Pay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Unit21

Country

United States

Website

www.unit21.ai/

Vendor Details

Company Name

unitQ

Founded

2018

Country

United States

Website

www.unitq.com

Product Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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