Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
UChat is a cloud-based solution designed for creating and overseeing automated dialogues across various messaging and social media platforms. It offers an intuitive visual flow builder that facilitates the development of chatbot interactions, streamlining processes such as lead generation, addressing frequently asked questions, managing requests, and conducting follow-ups with clients. Organizations can handle conversations through a collaborative inbox and implement bots on platforms like Facebook Messenger, Instagram, WhatsApp, and their own website chat. The service features AI-enhanced replies and knowledge-based agents, along with integrations to customer service and commerce applications. Companies utilize UChat for a range of functions including customer support, sales initiatives, marketing strategies, appointment management, order inquiries, and engaging in conversational commerce. This web application is specifically tailored for agencies and businesses looking to create, launch, and sustain chat experiences without the need to develop each bot from the ground up, making it an efficient tool in today’s digital landscape. Moreover, its user-friendly interface ensures that teams can easily adapt and modify their chat solutions as their needs evolve.
Description
Transform Conversations Into Sales and Supercharge Customer Service & Engagement
We are passionate about helping businesses succeed in the digital age. Our multi-channel Customer Engagement & Automated Platform is designed to streamline communication and boost efficiency across various channels including WhatsApp, Telegram Messenger, Instagram, and Live Chat.
You can find the following exciting features on our platform:
Omnichannel Team Inbox
Booking Appointments
Bookings for Classes
AI Chatbots for all channels
Push notifications are available on the mobile app
Invoicing and Payments
Segmentation & Broadcasting
Automations
Forms and Surveys
Shop for E-Commerce on WhatsApp
Plans & Subscriptions
API Access
Has API
Yes
API Access
Has API
No
Integrations
Shopify
Yes
Stripe
Yes
Zapier
Yes
Calendly
Yes
Facebook Messenger
No
Google Sheets
Yes
HubSpot CRM
Yes
Instagram
No
Model Context Protocol (MCP)
Yes
OpenAI
No
Integrations
Shopify
Yes
Stripe
Yes
Zapier
Yes
Calendly
No
Facebook Messenger
Yes
Google Sheets
No
HubSpot CRM
No
Instagram
Yes
Model Context Protocol (MCP)
No
OpenAI
Yes
Pricing Details
$0
Prices are in USD. The Free plan is $0/month and includes 1 bot and 200 bot users. Business is $15/month and includes 1 bot, 1,000 bot users and 5 members. Partner is $199/month and includes 5 bots, 10,000 bot users and 5 members. Additional usage and external service charges may apply.
Free Trial
Yes
Free Version
Yes
Pricing Details
$69/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Smart Link
Founded
2018
Country
Australia
Website
uchat.au
Vendor Details
Company Name
Whautomate
Founded
2023
Country
Singapore, India
Website
whautomate.com
Product Features
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
Yes
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Alternatives
No Alternatives