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Description
TrueCar offers a secure digital platform that allows certified dealers to efficiently manage their operations and online presence within the TrueCar automotive marketplace, facilitating tasks such as vehicle listings, price adjustments, prospect engagement, and essential administrative functions. In this centralized portal, dealers are equipped to modify vehicle pricing through tools like the VIN Pricing Manager, while also managing their lead delivery settings, email accounts, and tracking bounce histories. Additionally, the platform enables the configuration of user roles and permissions for various team members, including those in sales, accounting, and administration. Dealers can conveniently view, download, and submit necessary financial documents such as invoices, statements, and co-op paperwork, as well as submit credit requests and check payment histories, all without the hassle of manual paperwork. Enhanced by features that support TrueCar+ digital retailing, the platform empowers dealers to engage in online car buying processes, monitor delivery orders, and customize how their inventory is showcased to potential buyers. This comprehensive system streamlines operations for dealers and ultimately enhances the car buying experience for consumers.
Description
Dynamic and focused on results, XRM is an all-encompassing CRM solution specifically designed for dealers, allowing you to enhance your profits while minimizing vendor costs. Whether you're on the sales floor or engaging with customers online, you can effortlessly track all showroom activities in real time. By integrating with external lead providers, you ensure that no sales opportunities slip through the cracks. Manage customer interactions and complete essential tasks directly from your mobile device, enabling you to maintain a seamless workflow. Effortlessly handle customer data and interactions wirelessly to streamline processes. Speed up deal processing with features like license plate and driver's license scanning, ensuring efficiency at every step. Keep track of internet leads in real time and manage follow-up tasks from anywhere. Gain insights into available incentives and factory programs tailored to vehicle choices and customer credit profiles. Fine-tune payment options with flexibility in retail, leasing, and balloon arrangements. Reduce deal times significantly by utilizing professional electronic paperwork, ensuring a smoother transaction experience. With XRM, you can always stay informed about showroom activities as they unfold in real time.
API Access
Has API
API Access
Has API
Integrations
Dealertrack DMS
Pam
RouteOne
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
TrueCar
Country
United States
Website
dealerportal.truecar.com
Vendor Details
Company Name
Affinitiv
Country
United States
Website
www.affinitiv.com/sales/xrm/
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Product Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration