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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

TrueCar offers a secure digital platform that allows certified dealers to efficiently manage their operations and online presence within the TrueCar automotive marketplace, facilitating tasks such as vehicle listings, price adjustments, prospect engagement, and essential administrative functions. In this centralized portal, dealers are equipped to modify vehicle pricing through tools like the VIN Pricing Manager, while also managing their lead delivery settings, email accounts, and tracking bounce histories. Additionally, the platform enables the configuration of user roles and permissions for various team members, including those in sales, accounting, and administration. Dealers can conveniently view, download, and submit necessary financial documents such as invoices, statements, and co-op paperwork, as well as submit credit requests and check payment histories, all without the hassle of manual paperwork. Enhanced by features that support TrueCar+ digital retailing, the platform empowers dealers to engage in online car buying processes, monitor delivery orders, and customize how their inventory is showcased to potential buyers. This comprehensive system streamlines operations for dealers and ultimately enhances the car buying experience for consumers.

Description

Dynamic and focused on results, XRM is an all-encompassing CRM solution specifically designed for dealers, allowing you to enhance your profits while minimizing vendor costs. Whether you're on the sales floor or engaging with customers online, you can effortlessly track all showroom activities in real time. By integrating with external lead providers, you ensure that no sales opportunities slip through the cracks. Manage customer interactions and complete essential tasks directly from your mobile device, enabling you to maintain a seamless workflow. Effortlessly handle customer data and interactions wirelessly to streamline processes. Speed up deal processing with features like license plate and driver's license scanning, ensuring efficiency at every step. Keep track of internet leads in real time and manage follow-up tasks from anywhere. Gain insights into available incentives and factory programs tailored to vehicle choices and customer credit profiles. Fine-tune payment options with flexibility in retail, leasing, and balloon arrangements. Reduce deal times significantly by utilizing professional electronic paperwork, ensuring a smoother transaction experience. With XRM, you can always stay informed about showroom activities as they unfold in real time.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dealertrack DMS No 
Pam No 
RouteOne No 

Integrations

Dealertrack DMS Yes 
Pam Yes 
RouteOne Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

TrueCar

Country

United States

Website

dealerportal.truecar.com

Vendor Details

Company Name

Affinitiv

Country

United States

Website

www.affinitiv.com/sales/xrm/

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration Yes 

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