Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
TranZact serves as a comprehensive digital transformation solution for small and medium-sized enterprises (SMEs) in India, enabling them to digitize all aspects of their business operations. It promises unparalleled visibility and control over business activities through its exceptional inventory management features. Furthermore, the built-in Tally integration ensures accurate financial calculations, enhancing the overall user experience. With a robust dashboard, TranZact empowers businesses to efficiently monitor quotations and documents, oversee sales activities, and manage payment processes through timely automated notifications. Users can also enjoy a sequential overview of regular purchases and sales, along with functionalities that allow team collaboration through tagging members, commenting, and engaging in discussions. Alongside these features, TranZact offers critical capabilities such as access management, details on dispatches, accounts payable tracking, transaction tagging, generation of purchase orders, GST invoice creation, and monitoring of work orders, making it an invaluable tool for SMEs aiming to streamline their operations and improve productivity. Additionally, the platform's user-friendly interface ensures that even those with minimal technical expertise can navigate its features with ease.
Description
TransMon is recognized for its innovative approach to quality monitoring processes. It allows management to oversee the QA team's performance and gain insights into the feedback provided to agents. With TransMon, you can effectively track team performance, utilizing its capabilities to analyze and monitor every customer interaction—whether it be calls, emails, or chats—on a unified platform, and generate reports based on scorecards in under a minute. Additionally, this software features an agent module that encourages agents to enhance their skills and performance through a self-directed learning approach. TransMon also fosters transparent relationships within the team by employing an automated sampling process, where samples are systematically collected and assigned to the quality team, granting agents the autonomy to accept or request further clarification on any given sample. This level of engagement ensures that agents are actively involved in their development, further enhancing the overall effectiveness of the quality monitoring process.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
C-Zentrix Contact Center
No
Freshdesk
No
MyOperator
No
Zendesk
No
Integrations
C-Zentrix Contact Center
Yes
Freshdesk
Yes
MyOperator
Yes
Zendesk
Yes
Pricing Details
$25 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FCB Technologies
Founded
2017
Country
India
Website
letstranzact.com
Vendor Details
Company Name
TransMon
Founded
2010
Country
India
Website
transmonqa.com
Product Features
Manufacturing
Accounting Integration
No
ERP
No
MES
No
MRP
No
Maintenance Management
No
Purchase Order Management
No
Quality Management
No
Quotes/Estimates
No
Reporting/Analytics
No
Safety Management
No
Shipping Management
No