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Description

Our Tour Booking System serves as a comprehensive management tool for managing individual passenger bookings on extended tours, day trips, and expedited services. Currently utilized by over 300 operators daily, it has successfully processed reservations for more than 14 million travelers. Beyond its robust back-office capabilities, TBS features an entirely automated, data-driven website that facilitates online reservations from both travel agents and direct customers, complete with real-time payment processing and automated confirmation emails. The system also generates a variety of reports, including seating arrangements, pick-up schedules, and accommodation lists, along with extensive operational and financial reporting options. A well-designed website is critical for any tour operator, as it offers a valuable platform to showcase your brand and expand your customer base. Tours featured on your website can be categorized into distinct sections, with each tour providing dedicated areas for an in-depth overview, detailed itinerary, and specific pick-up locations, enhancing the user experience further. By utilizing this system, operators can ensure streamlined management of their tours and improve overall customer satisfaction.

Description

TourTools®, which automates almost every task in a group tour operator’s office, is simple and easy-to-use Our powerful CRM stores vital information such as conversations, follow-up reminders, passenger personnel information passport numbers frequent flyer numbers, medication preferences, client preferences, and frequent flyer numbers. TourTools®, which includes bulk emails and individual correspondence, provides everything you need to optimize your passenger marketing and correspondence. Our powerful CRM stores vital information such as conversations, follow-up reminders, passenger personnel information passport numbers frequent flyer numbers, medication preferences, client preferences, and frequent flyer numbers. TourTools®, which includes bulk emails and individual correspondence, provides everything you need to optimize your passenger marketing and correspondence. The TourTools®, Operations module allows you prepare custom rooming and passenger list by vendor.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online No 

Integrations

QuickBooks Online Yes 

Pricing Details

$137.50 per month
Free Trial No 
Free Version No 

Pricing Details

345 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Distinctive Systems

Founded

1986

Country

United States

Website

www.distinctive-systems.com

Vendor Details

Company Name

DataVast Technologies

Founded

1995

Country

United States

Website

www.tourtools.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management No 
Website Management Yes 

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management Yes 

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