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Description
Our Tour Booking System serves as a comprehensive management tool for managing individual passenger bookings on extended tours, day trips, and expedited services. Currently utilized by over 300 operators daily, it has successfully processed reservations for more than 14 million travelers. Beyond its robust back-office capabilities, TBS features an entirely automated, data-driven website that facilitates online reservations from both travel agents and direct customers, complete with real-time payment processing and automated confirmation emails. The system also generates a variety of reports, including seating arrangements, pick-up schedules, and accommodation lists, along with extensive operational and financial reporting options. A well-designed website is critical for any tour operator, as it offers a valuable platform to showcase your brand and expand your customer base. Tours featured on your website can be categorized into distinct sections, with each tour providing dedicated areas for an in-depth overview, detailed itinerary, and specific pick-up locations, enhancing the user experience further. By utilizing this system, operators can ensure streamlined management of their tours and improve overall customer satisfaction.
Description
TourConnect AI is award-winning AI software helping Destination Management Companies (DMCs) and inbound tour operators modernise how itineraries are built and managed. By embedding AI directly into operational workflows, the platform reduces manual handling while preserving the customisation required in high-touch travel businesses.
The core of the platform is Itinerary Assist AI, an AI copilot designed to work the way DMC consultants already do. It reads enquiry emails and supporting documents, then generates complete itineraries that align with existing booking systems and operational processes. This approach avoids the disruption often associated with new technology adoption while delivering immediate time savings.
TourConnect AI also offers Booking Automation capabilities that simplify pre-booking and operational tasks across teams. With a growing international customer base, the platform supports DMCs operating across multiple destinations and itinerary types, helping them scale without increasing administrative overhead or compromising consistency and service standards.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Chrome OS
No
FareHarbor
No
Gmail
No
Hero
No
Microsoft Outlook
No
Peek
No
Tourplan
No
Ventrata
No
Xola
No
Zaui
No
Integrations
Chrome OS
Yes
FareHarbor
Yes
Gmail
Yes
Hero
Yes
Microsoft Outlook
Yes
Peek
Yes
Tourplan
Yes
Ventrata
Yes
Xola
Yes
Zaui
Yes
Pricing Details
$137.50 per month
Free Trial
No
Free Version
No
Pricing Details
$5000/year
Itinerary Assist for DMCs: Pricing varies based on size of DMC. Pricing includes a Setup fee and Monthly fee based on volume.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Distinctive Systems
Founded
1986
Country
United States
Website
www.distinctive-systems.com
Vendor Details
Company Name
TourConnect AI
Founded
2015
Country
Australia
Website
www.tourconnect.ai/
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
Yes
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
No
Website Management
Yes
Product Features
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
No
GDS / OTA Integration
No
Itinerary Creation
Yes
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
No
Single / Group Reservations
Yes
