Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Software solutions designed for the deployment of self-service kiosks, interactive information points, and multitouch applications are essential for modern communication. These platforms also facilitate the creation and management of digital signage screens aimed at enhancing employee engagement and streamlining internal messaging. Additionally, they enable the planning and oversight of signage content to ensure messages are effectively conveyed. In marketing and sales, such software allows for the development, storage, and distribution of modular and interactive presentations. Furthermore, it supports the publishing and sharing of these presentations and applications across mobile devices for a wider reach. Tailored software is also available for configuring and operating personalized guest pads and visitor tablets, particularly in the hospitality sector and during exhibitions. Hybrid applications and dashboards provide seamless integration of real-time data for business use. Touchway concierge solutions specifically offer user-friendly kiosk software designed to enhance self-service reception experiences, catering to visitors, participants, employees, residents, and guests alike. This technology finds application in digital welcome desks across various environments, including corporate settings, seminars, and conferences, thereby transforming the way organizations interact with their stakeholders.
Description
iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.
API Access
Has API
No
API Access
Has API
No
Integrations
Calabrio Call Recording
No
EpicCare EMR
No
FIS Telephone Banking
No
Fiserv
No
Freshdesk
No
HubSpot Customer Platform
No
IBM Cloud
No
Oracle Health Ambulatory EHR
No
Oracle Siebel CRM
No
SAP Cloud Platform
No
Integrations
Calabrio Call Recording
Yes
EpicCare EMR
Yes
FIS Telephone Banking
Yes
Fiserv
Yes
Freshdesk
Yes
HubSpot Customer Platform
Yes
IBM Cloud
Yes
Oracle Health Ambulatory EHR
Yes
Oracle Siebel CRM
Yes
SAP Cloud Platform
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Touchway
Country
Switzerland
Website
www.touchway.com/en/
Vendor Details
Company Name
NovelVox
Founded
2008
Country
United States
Website
www.novelvox.com
Product Features
Digital Signage
Automatic Player Updates
No
Content Scheduling
No
Media Library
No
Multi-Screen Support
No
Remote Deployment
No
Remote Display Management
Yes
Visual Editor
Yes
Kiosk
Activity Reservations
No
Digital Signature
Yes
License Management
No
Onsite Printing
No
Remote Access
No
Secure Browsing
No
Ticket / Order Fulfillment
No
Touch Screen
Yes
Usage Reporting
No
Virtual Keyboard
No
Wireless Internet Access
No
Product Features
Dashboard
Annotations
No
Data Source Integrations
Yes
Functions / Calculations
Yes
Interactive
No
KPIs
Yes
OLAP
No
Private Dashboards
No
Public Dashboards
Yes
Scorecards
Yes
Themes
No
Visual Analytics
No
Widgets
Yes
Digital Signage
Automatic Player Updates
No
Content Scheduling
Yes
Media Library
Yes
Multi-Screen Support
No
Remote Deployment
Yes
Remote Display Management
Yes
Visual Editor
No